Reviews Analyzed
21
We Collect & Analyze Reviews
Social Catfish
Experiences & Reviews
Social Catfish is an online people-search and identity-verification service that offers reverse image, phone, email, name and username searches. The platform aggregates public records, social media and other online sources to produce reports and searchable results; it also provides opt-out and account controls for users who want data removed.
Overview & Key Metrics
Positive Sentiment
5%
Latest Review
26d
Overall Rating
1.2
Our Analysis
🎯
Service quality
Mixed signals: one reviewer praises fast, accurate searches, while many others describe the service as misleading or dishonest in practice.
Share of mentions
Weak
22%
💰
Value for money
Most reviewers report unexpected or higher charges than advertised, describing hidden or unauthorized billing and poor perceived value.
Share of mentions
Weak
32%
⚡
User experience
One reviewer found the interface intuitive and easy to use; few others commented on product usability, so evidence is limited.
Share of mentions
Mixed
2%
🔧
Product quality
A single review reports accurate, timely results and useful data types (images, phone, email, name searches); few others evaluated data quality.
Share of mentions
Mixed
2%
📞
Communication
Several reviewers describe poor follow-up on support requests, difficulty with opt-out processes, and lack of response to complaints.
Share of mentions
Weak
8%
⭐
Overall experience
Overall impressions skew negative: many users report feeling scammed or mistreated after trial charges, while one user reported a positive outcome.
Share of mentions
Weak
35%
Our Independent Methodology
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Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
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Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (August 2022 – October 2025).
Educationally Excellent Service for Online Verification
"I recently used the services of Social Catfish to search for someone online and verify their identity. I must say, I was thoroughly impressed with this platform. The user interface is intuitive and streamlined, making it very easy for even non-tech-savvy individuals like myself to navigate the site's features. What I particularly appreciated was that there are several different types of searches available - image, phone, email, name and username searches - giving me a variety of options to choose from based on the information that I had. Not only did Social Catfish provide me with accurate results in a timely manner but also crucial information about my target person including social media profiles linked to them as well as any criminal records or legal issues they may have. It goes without saying that such valuable insight alone helped me make informed decisions when dealing with said individual. Overall, Social Catfish exceeded my expectations by delivering fast and reliable service rich in accurately sourced data while keeping everything organized within one fantastic online platform."
Beahan
Collected.reviews
Aug 24, 2022
Featured for: Positive on accuracy, UI, and speed
I only authorized 1.99$
"I only authorized 1.99$, but they secretly bil..."
Hanh Ngo
Trustpilot
Oct 01, 2025
Featured for: Charged without warning; billing complaint
Nevada Resident using Duck.com address
"As a Nevada Resident, I attempted to submit an opt-out form using one of my duck.com addresses, but they incorrectly labelled me as a business attempt..."
Keith
Trustpilot
Oct 01, 2025
Featured for: Opt-out process; no follow-up
They claimed $1.99 for prediction
"They claimed $1.99 for prediction, then suddenly..."
Addison Brooks
Trustpilot
Oct 01, 2025
Featured for: No support contact; hidden charge
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
Filter by Rating
Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
K
Keith
trustpilot.com
Oct 01, 2025
Nevada Resident using Duck.com address
As a Nevada Resident, I attempted to submit an opt-out form using one of my duck.com addresses, but they incorrectly labelled me as a business attempt...
H
Hanh Ngo
trustpilot.com
Oct 01, 2025
I only authorized 1.99$
I only authorized 1.99$, but they secretly bil...
I
Isabella Wilson
trustpilot.com
Oct 01, 2025
Paid 1$ thinking it was one-time
Paid 1$ thinking it was one-time, suddenly 49....
L
Liam Davis
trustpilot.com
Oct 01, 2025
Bad review for socialcatfish.com
Bad review for socialcatfish.com, my experience...
S
Sophia Brown
trustpilot.com
Oct 01, 2025
I trusted them with 1.99$ test fee
I trusted them with 1.99$ test fee, then they w...
E
Ethan Johnson
trustpilot.com
Oct 01, 2025
They tricked me
They tricked me, first 1$ for prediction then...
B
Brooklyn Perry
trustpilot.com
Oct 01, 2025
I paid only 1$ for a prediction but…
I paid only 1$ for a prediction but later...
Q
Quang Le
trustpilot.com
Oct 01, 2025
I paid $1.99 for a small feature
I paid $1.99 for a small feature, then €24.99 was rem...
N
Nora Parker
trustpilot.com
Oct 01, 2025
It began with just $1
It began with just $1, but soon they billed me $3...
N
Nicholas Allen
trustpilot.com
Oct 01, 2025
Socialcatfish.com reviews reflect my…
Socialcatfish.com reviews reflect my experience: €...
L
Lillian Bailey
trustpilot.com
Oct 01, 2025
They promised a simple service for…
They promised a simple service for $1.99, but late...
C
Christian Hughes
trustpilot.com
Oct 01, 2025
Socialcatfish.com took €24.99 from me…
Socialcatfish.com took €24.99 from me after I start...
L
Leah Morris
trustpilot.com
Oct 01, 2025
I was charged $39.99 after paying only…
I was charged $39.99 after paying only $1.99 for...
H
Hanh Hoang
trustpilot.com
Oct 01, 2025
I tried for €1 only
I tried for €1 only, then €49.99 was cha...
T
Thomas Rivera
trustpilot.com
Oct 01, 2025
I thought it was €1 only
I thought it was €1 only, but next day they bil...
A
Addison Brooks
trustpilot.com
Oct 01, 2025
They claimed $1.99 for prediction
They claimed $1.99 for prediction, then suddenly...
A
Anthony Torres
trustpilot.com
Oct 01, 2025
Many reviews say socialcatfish.com…
Many reviews say socialcatfish.com tricks users, my...
Z
Zoey Allen
trustpilot.com
Oct 01, 2025
I trusted their €1 offer
I trusted their €1 offer, but later noticed a h...
L
Leo Carter
trustpilot.com
Oct 01, 2025
At first it looked cheap
At first it looked cheap, only $1.99 to try, but so...
V
Victoria Perez
trustpilot.com
Oct 01, 2025
I paid just $1 for a small check
I paid just $1 for a small check, but later social...
Conclusion
Reviews show a clear pattern of billing and customer-service complaints alongside at least one positive report about data accuracy and usability. Multiple users report unexpected or recurring charges after low-cost trials, and several describe difficulties getting responses from support or with the opt-out process. If you consider using Social Catfish, review the payment terms carefully, monitor bank statements closely, and document any unexpected charges. For disputes, keep copies of correspondence and use formal complaint channels if necessary; weigh the single positive accuracy report against the many billing-related complaints when deciding.