Reviews Analyzed
21
We Collect & Analyze Reviews
TrainPetDog
Experiences & Reviews
TrainPetDog is an online dog-training provider that offers structured lessons including video modules, written tips and access to trainers or phone consultations via membership tiers (examples include an “Elite Dog Club” referenced by users). People researching TrainPetDog typically look for digital training courses, video guides, breed-specific advice, and member support features such as trainer calls or email guidance.
Overview & Key Metrics
Positive Sentiment
57%
Latest Review
15d
Overall Rating
3.0
Our Analysis
🎯
Service quality
Several users praise trainer support and fulfilled promises; a noticeable minority report cancellation failures, billing problems or other service breakdowns.
Share of mentions
Mixed
11%
💰
Value for money
Some customers call the program 'money well spent', while many reviews describe unexpected charges, multiple billings, or complaints about add‑on pricing.
Share of mentions
Weak
11%
⚡
User experience
Videos and organized modules are helpful for some users, but numerous reviews report access issues, module loading problems, or difficulty navigating large amounts of content.
Share of mentions
Weak
12%
🔧
Product quality
Training content (videos, modules, tips) is frequently described as useful; several reviewers report the material didn't solve their issues or felt unsuitable for some breeds.
Share of mentions
Mixed
22%
📞
Communication
Some reviewers appreciate concise emails and trainer availability; many others report slow or missing follow‑up, unanswered tickets, and phone/communication breakdowns.
Share of mentions
Weak
16%
⭐
Overall experience
Overall impressions are mixed: many users report positive training outcomes, while a sizeable group experienced billing, access, or support problems that impacted satisfaction.
Share of mentions
Mixed
28%
Our Independent Methodology
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Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
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Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (November 2021 – October 2025).
Money well spent
"The information is nicely put into categories so that I was able to address my most pressing issues while going over the rest of the information at an..."
Mazie
External Source
Jul 03, 2025
Featured for: Positive: money well spent, trainer calls
I can't get to my modules
"I can't get to my modules. It's been a week now and have sent in a..."
Arlene Amo Hopps
External Source
Jun 08, 2025
Featured for: Module access and support complaint
So many things are wrong with this…
"So many things are wrong with this company. It took multiple email addresses from my electronic device, charged me three ti..."
KAS
External Source
Jul 07, 2025
Featured for: Billing/security complaint: multiple charges
Very helpful!
"They're very attentive to my needs (brand-new puppy), and they don't over-communicate (like with too many emails). The articles/lessons are good, and..."
C. Hankins
External Source
Aug 25, 2025
Featured for: Attentive service; information overload noted
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: External Source (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
J
Judy Ward
External Source
Sep 27, 2025
Nothing I tried from training my puppy…
Nothing I tried from training my puppy has...
Y
Yvonne
External Source
Sep 24, 2025
Videos…
videos have been very he...
E
Eloise Ingram
External Source
Sep 07, 2025
It was of no use
It was of no use, my dog is about to be 11 and I just wasted a l...
C
C. Hankins
External Source
Aug 25, 2025
Very helpful!
They're very attentive to my needs (brand-new puppy), and they don't over-communicate (like with too many emails). The articles/lessons are good, and...
g
geraldine garcia
External Source
Jul 12, 2025
I ordered the course and attempted to…
I ordered the course and attempted to cancel it immediately. I notified the company vi...
L
Lynn
External Source
Jul 10, 2025
Great company...they came through with…
Great company...they came through with what they promised (and even more)...I just...
K
KAS
External Source
Jul 07, 2025
So many things are wrong with this…
So many things are wrong with this company. It took multiple email addresses from my electronic device, charged me three ti...
M
Mazie
External Source
Jul 03, 2025
Money well spent
The information is nicely put into categories so that I was able to address my most pressing issues while going over the rest of the information at an...
C
Carol Benedict
External Source
Jun 15, 2025
I seem to have a hard time getting into…
I seem to have a hard time getting into y...
A
Arlene Amo Hopps
External Source
Jun 08, 2025
I can't get to my modules
I can't get to my modules. It's been a week now and have sent in a...
c
customer
External Source
Jun 02, 2025
Training modules are good
Training modules are good. Follow up is lacking. I received an email from your program asking me my biggest issues with my dog. I responded over a wee...
B
Broken dog dad Steve in FL
External Source
Jun 01, 2025
I'm exhausted trying to keep it…
I'm exhausted trying to keep it together. Train pet has charged my credit card this is absolutely wrong. This is supposed to be a trial. I haven't bee...
T
Troy Margist
External Source
May 31, 2025
Want to refund of all charges for Troy…
Want to refund of all charges fo...
R
RS
External Source
May 27, 2025
excellent guide for Huskies.
your training guide is worthless for the husky breed. I am working on the third husky of my life. so I feel that I know a thing or two about huskies a...
A
Andrea Pikkarainen
External Source
May 24, 2025
Take time to train!
The only time I have called the traine...
C
Carol Hurley
External Source
May 16, 2025
Excellent training!
I have been extremely happy with the information. I have received both on the training modules and from the phone call I received from the trainer. Th...
M
Marie Langevin
External Source
May 13, 2025
It made us realize alot ofold people raising a puppy.…
It made us realize alot of possibilities. She is a wonderful, just workin...
S
Stefan Glück
External Source
Mar 31, 2025
Valuable info and tips
...
M
Melissa benton
External Source
Mar 27, 2025
It really didn't help
It really didn't help. There was no follow up o...
c
customer
External Source
Mar 24, 2025
While many of the training tips are…
While many of the training tips are helpful, the 'add-ons' are disturbing. Also, the subscription pr...
Conclusion
Reviews show a clear split: many users find the training content (videos and modules) and trainer calls helpful, while a recurrent set of complaints concerns billing, access, and follow‑up. Several reviewers report being charged during trials or multiple times, and multiple others describe difficulty accessing modules or getting timely support. If you consider TrainPetDog, verify billing terms, keep records of cancellations, and test access to modules before committing. Expect results to vary by case: some owners (including those with specific breeds) reported limited benefit from the standard material.