Gabb Wireless
Reviews & Experiences

Rating: 4.8
Author: Rosalia

Reviews show a split between occasional positive notes about the product’s limited, child-focused design and many recurring complaints. The most frequent issues are poor customer support, billing and cancellation problems, and repeated hardware or connectivity failures. Several reviewers cite restocking or cancellation fees and difficulty obtaining refunds or account deactivation. If you’re considering Gabb Wireless, check the company’s return, warranty and cancellation policies carefully, and keep documentation of billing interactions. Parents who prioritize a very limited device should weigh these reported service and reliability risks against alternatives like adding parental controls on mainstream phones or choosing different basic phone providers.

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Overview & Key Metrics

Review count

Sources

trustpilot.com, Collected.reviews

Last updated

February 2026

Featured Reviews

Examples from available reviews (Jun 2022 – Feb 2026).

Rosalia A Safe Cell Phone Option For Parents

I recently purchased Gabb Wireless for my child and I must say, it has been a great experience so far. What drew me to this cell phone was its safety features that are specifically designed for kids. The fact that it doe...

“I recently purchased Gabb Wireless for my child and I must say, it has been a great experience so far. What drew me to this cell phone was its safety features that are sp...”

Jun 09, 2022 · Collected.reviews · full review

Reason: Positive parent review praising support

jnfjhbgejasdvbv DON'T BUY THIS PHONE!!!!!!!!!!!!!!

This phone is horrible!!!!!! There are so many problems that they haven't fixed, and every time I try to tell the company the problems I have had with...

“This phone is horrible!!!!!! There are so many problems that they haven't fixed, and every time I try to tell the company the problems I have had with...”

Oct 01, 2025 · Trustpilot · full review

Reason: Multiple hardware and software failures

Carolyn Mohler LCSW Refused a refund for their error.

We've been using Gabb for about 18 months for my son. I just realized they have been double billing me the entire time. There were 2 phone numbers ass...

“We've been using Gabb for about 18 months for my son. I just realized they have been double billing me the entire time. There were 2 phone numbers ass...”

Oct 01, 2025 · Trustpilot · full review

Reason: Billing dispute; forced account credit

Sandra Snow Not worth it

First of all, the phones are buggy. Several times the sound would stop working for the music app unless I was using a Bluetooth speaker. Whenever I br...

“First of all, the phones are buggy. Several times the sound would stop working for the music app unless I was using a Bluetooth speaker. Whenever I br...”

Oct 01, 2025 · Trustpilot · full review

Reason: Buggy phones; heat issues; poor support

What reviewers often mention

🎯

Service quality

Most reviews report poor customer support: slow responses, unhelpful chat agents, denied refunds and difficulty canceling accounts.

💰

Value for money

Frequent complaints about restocking, activation and cancellation fees, double-billing and limited refund options undermine perceived value.

⚡

User experience

Users describe unreliable connectivity, buggy apps, messaging/group chat problems and inconsistent feature behavior that disrupt daily use.

🔧

Product quality

Many reports of hardware failures: broken buttons, overheating, poor camera and multiple device replacements with data loss concerns.

📞

Communication

Customers report misleading or inconsistent billing communications, difficulties reaching a live representative and opaque account policies.

⭐

Overall experience

Overall review tone is negative, citing service interruptions, billing disputes and recurrent device reliability problems.

All Reviews

For each review, the core experience based on original source reviews.

All Reviews

Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026

Whitney Craythorn

Feb 13, 2026 · trustpilot.com

Beth W.

Feb 13, 2026 · trustpilot.com

Amelia Tisdale

Feb 13, 2026 · trustpilot.com

Amy Charnock

Feb 12, 2026 · trustpilot.com

Candice Phillips

Feb 12, 2026 · trustpilot.com

Maria Alejandra Lowe

Feb 12, 2026 · trustpilot.com

Smith

Feb 12, 2026 · trustpilot.com

NoraRahl

Feb 12, 2026 · trustpilot.com

Heidi

Feb 11, 2026 · trustpilot.com

Catie

Feb 11, 2026 · trustpilot.com

Pat

Feb 11, 2026 · trustpilot.com

Alyssa

Feb 10, 2026 · trustpilot.com

M Henderson

Feb 10, 2026 · trustpilot.com

Joe

Feb 10, 2026 · trustpilot.com

Shallyn Pera-Lopez

Feb 09, 2026 · trustpilot.com

Kaylie Bond

Feb 09, 2026 · trustpilot.com

Thomas

Feb 09, 2026 · trustpilot.com

Jenna

Feb 09, 2026 · trustpilot.com

Derek Amosa

Feb 09, 2026 · trustpilot.com

Mike Smith

Oct 01, 2025 · trustpilot.com

Bonnie Jones

Oct 01, 2025 · trustpilot.com

Sandra Snow

Oct 01, 2025 · trustpilot.com

Dan

Oct 01, 2025 · trustpilot.com

Tracy Llanos

Oct 01, 2025 · trustpilot.com

Julie Bernard

Oct 01, 2025 · trustpilot.com

Kim Quinn

Oct 01, 2025 · trustpilot.com

jnfjhbgejasdvbv

Oct 01, 2025 · trustpilot.com

Mallory Froman

Oct 01, 2025 · trustpilot.com

Eleanor Kilgore

Oct 01, 2025 · trustpilot.com

Michael Dugas

Oct 01, 2025 · trustpilot.com

SplatGuy

Oct 01, 2025 · trustpilot.com

Kendra Hedrick

Oct 01, 2025 · trustpilot.com

Dawn

Oct 01, 2025 · trustpilot.com

Maya Strong

Oct 01, 2025 · trustpilot.com

David Wendell

Oct 01, 2025 · trustpilot.com

Embry Phipps

Oct 01, 2025 · trustpilot.com

Jennifer Hernly

Oct 01, 2025 · trustpilot.com

Leora M

Oct 01, 2025 · trustpilot.com

Carolyn Mohler LCSW

Oct 01, 2025 · trustpilot.com

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Sources and methodology

This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.

About Gabb Wireless

Gabb Wireless sells simplified mobile devices and wearables aimed at children and families, offering phones and watches with restricted web and app access, monthly service plans, and parental-control features. The company markets devices (often called Gabb Phone or Gabb Watch) as alternatives to smartphones, paired with a subscription for cellular service and device support.

Gabb Wireless
Reviews & Experiences

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What reviewers often mention

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Value for money

User experience

Product quality

Communication

Overall experience

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About Gabb Wireless

Gabb Wireless Reviews & Experiences

Overview & Key Metrics

Featured Reviews

What reviewers often mention

Service quality

Value for money

User experience

Product quality

Communication

Overall experience

All Reviews

Filter by Rating

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All Reviews

Share Your Experience

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About Gabb Wireless

Gabb Wireless
Reviews & Experiences