Hilton (6 reviews)

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Reviews, complaints and customer experiences
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3.2

Hilton

It is agreeable that your accommodation plays a massive role in making your holiday or trip successful. Traveling for work or play can be even more exciting when you have the perfect accommodation even in a new city. Getting to your destination before finding your hotel can be very frustrating. Jet lag and fatigue may not let you do a proper search, and most times, people will settle with whatever they find first.

There is a way you can avoid the stress of finding a hotel in a new city and get your preferred standard every time. No matter what part of the world you are visiting, it is possible to find a hotel of your desired specifications online. There are brands like Hilton that promise to provide you with excellent accommodation everywhere you go.

It is okay to wonder if you will be getting precisely what you bargained for when it comes to hotels. Are the pictures you see online genuine, or have they been photoshopped? One of the best ways to answer these questions is to read reviews and experiences of past customers before you book a hotel. Good brands will always have good reviews, and with this, you can decide to book your hotel online.

About Hilton
Hilton is a mega hospitality company that manages and franchises a large number of hotels and resorts in various locations worldwide. They have been in existence since 1919. While their headquarter is in Virginia, United States, they have over 6000 properties in more than 100 countries.

They pride themselves on giving their customers the same standard of quality and service in every one of their locations. Many of their properties are franchised, but they still follow the strict brand standards to remain in business with Hilton.

Products and Offerings of Hilton
Hilton offers you a series of accommodation options in different countries all over the world. You get high- quality rooms in a hotel or resort for a business trip or a holiday. They do offer not only hotel services but also halls for meetings and events and offices and workspaces. They are available to cater to all your accommodation needs when you are on a trip. You also get special discounts and offers by becoming a Hilton Honors member.

You can find the perfect accommodation of your choice by visiting their website, searching for the location you are visiting, input your check-in and check-out dates, and other information. The Hilton properties available for you will be listed out;you can make a reservation from there.

There are different customer service numbers available for different locations if you have any questions or difficulties while making a reservation.

Compliments, Complaints, and Tips for Hilton
Have you ever visited a Hilton hotel before? How did you find their services? Were there any differences between the pictures you saw online and the physical location? Did their event halls and facilities meet your standard? Please leave a customer review detailing your experience with Hilton, and help others who are considering using their services to make the right decision.

Reviews, complaints and customer experiences

Read independent reviews, consumer experiences, feedback and complaints right here! Get to know the best online shops and service providers from the impressions they with people. Customers now get to decide which brands are worthy and which are not!

Hilton - All reviews
  • Joel Luis
    11-11-2021

    Customer Service

    I had heard about Hilton hotels through friends. During one of our visits, we decided to spend time in one of their hotels. Being a five-star hotel, I thought it was a perfect deal. For some reason to it is four-star because of their unprofessional customer service. I loved their luscious meals, well-decorated rooms with comfortable beds and good lighting. They have high levels of elegance and it's a place that one would love to visit again and again. However, they need to train their staff on customer service. The team was not welcoming and they took time before they served us. We complained to the manager who made sure we were attended to as per the standards of the hotel. For the five days, we noted some improvement even though we felt like leaving the hotel.

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    9
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    28-04-2022

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