Reviews Analyzed
25
We Collect & Analyze Reviews
WorldRemit
Experiences & Reviews
WorldRemit is a digital international money transfer service that lets individuals send funds via a website and mobile app. It supports common payout options such as bank transfers, cash pickup and mobile money, and is regulated in multiple jurisdictions. Consumers researching WorldRemit typically look for information on transfer speed, exchange rates, verification requirements and customer support options before sending money abroad.
Overview & Key Metrics
Positive Sentiment
64%
Latest Review
15d
Overall Rating
3.5
Our Analysis
🎯
Service quality
Many reviewers report fast, minute‑level deliveries and reliable transfers; however a noticeable share describe cancellations, long delays or slower processing for larger amounts.
Share of mentions
Mixed
28%
💰
Value for money
Several users specifically mention competitive exchange rates and relatively low fees, citing measurable savings versus other transfer providers.
Share of mentions
Strong
8%
⚡
User experience
Users frequently call the site/app convenient and easy to use, but others report verification confusion, downtime and unclear processes that create frustration.
Share of mentions
Mixed
21%
🔧
Product quality
Reviews contain no focused assessments of product build or feature set; feedback centers on transfer speed, pricing and support rather than product durability.
Share of mentions
Mixed
0%
📞
Communication
Multiple reviewers describe poor customer support: long wait times, inconsistent agent responses, no clear escalation email and difficulty resolving urgent issues.
Share of mentions
Weak
8%
⭐
Overall experience
Overall impressions are mixed: many users praise speed and rates, while a significant minority report cancelled or delayed transfers and unsatisfactory support.
Share of mentions
Mixed
34%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 25 verified reviews (November 2021 – October 2025).
Outstanding
"Recent changes to World Remit- has greatly enhanced transfer speed and 90% of the time money is in the receivers account within minut..."
Rob
Trustpilot
Oct 01, 2025
Featured for: Positive: improved speed, good exchange rates
I have sent my transaction on Friday 26…
"I have sent my transaction on Friday 26 September and after 6 days the money is not still received by receiver. There is no proper way of communicatio..."
Subodh Dahal
Trustpilot
Oct 01, 2025
Featured for: Negative: delayed transfer, poor communication
I don’t know why every transaction I…
"I don’t know why every transaction I made was cancelled, As I checked the detai..."
Rose MaySantos
Trustpilot
Oct 01, 2025
Featured for: Negative: repeated cancellations reported
Money transfer services
"I have been using the site for a while now and it is very convenient. I was skeptical the first time I sent money however, it's proven to be really reliable since I've used the service multiple times. Fast transfer and good transaction fees compared to other money transfer sites. You can send money from the comfort of home and the recipient on the other side receives it within minutes. The amazing exchange rate saved more than 10% that would be absorbed silently by that other established service. Great site, great service. I will use it as long as the company is still in operation."
James Moore
Collected.reviews
Nov 06, 2021
Featured for: Positive: convenience, fast transfers, good fees
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 25 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (5) · Quotes shortened · As of: October 2025
R
Rose MaySantos
trustpilot.com
Oct 01, 2025
I don’t know why every transaction I…
I don’t know why every transaction I made was cancelled, As I checked the detai...
N
Nelson Adhikari
trustpilot.com
Oct 01, 2025
It works best for me
It works best for me, rates are good and the amount gets tra...
R
Rob
trustpilot.com
Oct 01, 2025
Outstanding
Recent changes to World Remit- has greatly enhanced transfer speed and 90% of the time money is in the receivers account within minut...
K
Kuda Molife
trustpilot.com
Oct 01, 2025
Easy to send but it took to long to…
Easy to send but it took t...
F
Frank
trustpilot.com
Oct 01, 2025
Frank
Fast dilevery if sending small amount but...
M
Mdungazwe
trustpilot.com
Oct 01, 2025
I WAS LEFT HANGING
I WAS LEFT HANGING. B...
E
Elizabeth
trustpilot.com
Oct 01, 2025
The timely delivery of the money to the…
The timely delivery of...
S
Subodh Dahal
trustpilot.com
Oct 01, 2025
I have sent my transaction on Friday 26…
I have sent my transaction on Friday 26 September and after 6 days the money is not still received by receiver. There is no proper way of communicatio...
N
Natalie D. Gilbert
trustpilot.com
Oct 01, 2025
Best all around!!
...
c
customer
trustpilot.com
Oct 01, 2025
poor transfer service, poor customer service
I am trying to send a transfer for medical expenses but Worldremit put it under review, That was 4 days ago. They don't work weekends or outside offic...
A
Adolphe
trustpilot.com
Oct 01, 2025
Reliable platform
As quick as making a call worldwide, that's exactly what WorldR...
G
GabrielAyisi
trustpilot.com
Oct 01, 2025
Fast and efficient
...
J
Jan-Olof Ask
trustpilot.com
Oct 01, 2025
Howdo i verify my account?
Howdo i verify my account? I Get an email telling me that i have o send photo and ID copy. But t...
S
SriMintarti
trustpilot.com
Oct 01, 2025
Perfect 👌
Perfect 👌 ,easy ,...
J
Jannie Lee-Renner
trustpilot.com
Oct 01, 2025
Very satisfied!
...
r
raymond vokes
trustpilot.com
Oct 01, 2025
good rate
...
S
ShakilAhmed
trustpilot.com
Oct 01, 2025
Quick service
...
E
EdwardBen-Smith
trustpilot.com
Oct 01, 2025
The service is great and prompt and…
The service is great and promp...
A
Arlet Alexander
trustpilot.com
Oct 01, 2025
Reliable and fast
...
G
GeorgeReeves
trustpilot.com
Oct 01, 2025
Your biggest problem is the amount of…
Your biggest problem is the amount of down time that we have too experience and being left totally in the dark as too what is happening and as for try...
Conclusion
Review patterns show two clear consumer signals: many users experience fast transfers and favorable exchange rates, while others report delays, cancellations and frustrating customer support. If speed and competitive rates are key, reviewers note frequent minute‑level deliveries for smaller transfers. Conversely, several customers describe verification problems, transfer reviews and inconsistent chat support—issues that can delay urgent payments. Before sending, confirm recipient details, read verification instructions and consider contacting support early; for large or time‑sensitive transfers, monitor progress closely and keep documentation for escalation.