Many reviewers describe quick transfers, competitive exchange rates, and an easy sending process. Others report delays from account holds, cancelled transactions, or refunds that never arrived. Some complain about slow, unresponsive support and confusing verification, while others mention fast, personal help that fixed the problem. Overall, reviews swing between smooth everyday transfers and disruptive exceptions.
Examples from available reviews (Nov 2021 – Feb 2026).
Long-term use; fast, efficient transfers without problems.
“very fast and efficient way of sending money.”
Easy, convenient service with great exchange rates saving money.
“And the exchange rate is so great”
Account was disabled for a normal transaction, causing time-sensitive delays.
“My account was disabled after what should have been a completely normal transaction.”
Money transfer failed and refund not received after 15 days.
“I wait for my money back 15 days, and I didn’t get.”
Several reviewers praise on-time delivery and transfers that complete reliably. A recurring set of complaints mentions transactions put under review, transfers cancelled, and accounts disabled during normal use. Some reviews also describe unauthorized withdrawals and long waits for refunds, which hurts trust.
Many reviewers point to competitive exchange rates and low or no transfer fees. Quick arrival often drives the sense of good value. A smaller group reports rates or fees that were higher than expected.
Long-time users often say the sending flow is simple and efficient, with fast confirmation. Some report occasional site outages and a repeat issue where account-type settings reset. These usability problems show up less than positive comments, but they recur in a subset of reviews.
Many reviews mention fast processing for small transfers and a payout process that usually works as expected. Several say larger transfers can take longer or get flagged for manual review. A few serious reports cite unauthorized debits and transfers where funds did not come back promptly.
A common complaint is slow or unhelpful customer support and unclear verification guidance. Some reviewers describe quick, personal follow-up that solved issues on time. Positive communication appears, but less often than complaints about poor responsiveness.
Reviews split between many high ratings focused on speed and convenience and low-rated incidents about holds, missing refunds, and weak support. This gap shapes overall impressions and shows up across service, value, and communication.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (60) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Transactions were repeatedly cancelled despite correct details.
“every transaction I made was cancelled”
Rates are good and transfers complete within five minutes.
“rates are good and the amount gets transferred within 5 mins.”
Recent changes improved speed and most transfers arrive within minutes.
“money is in the receivers account within minutes”
Sending was easy but recipients received money too slowly.
“Easy to send but it took to long to receive the money”
Fast delivery for small amounts, larger transfers take longer.
“Fast dilevery if sending small amount but with larger amount , it takes much longer”
Customer felt left hanging and communication was poor.
“I WAS LEFT HANGING.”
Money was delivered to the bank in a timely manner.
“The timely delivery of the money to the bank.”
Money not received after six days and customer support unhelpful.
“There is no proper way of communication to customer.”
Reviewer considers the service the best overall.
“Best all around!!”
Transfer under review delayed for days and customer service unresponsive.
“They claim that a review is usually done within 12-48 hours but that is a lie too.”
Service sends money worldwide quickly in emergencies.
“As quick as making a call worldwide”
The transfer service is fast and efficient.
“Fast and efficient”
User unclear where to submit ID after verification email.
“No emailadress is enclosed and no link to clic on?”
Service is perfect, easy, available anytime, and fast.
“Perfect 👌 ,easy ,anytime & fast 🙏🏻”
Reviewer is very satisfied with the service.
“Very satisfied!”
Good exchange rate and quick transfer time.
“good rate. quick time”
The service is quick and timely.
“Quick service”
Service is great and prompt with good rates.
“The service is great and prompt and also your rates are good.”
The service is reliable and fast.
“Reliable and fast”
Frequent downtime leaves users uninformed and frustrated.
“being left totally in the dark as too what is happening”
I have been using the site for a while now and it is very convenient. I was skeptical the first time I sent money however, it's proven to be really reliable since I've used the service multiple times. Fast transfer and good transaction fees compared to other money transfer sites. You can send money from the comfort of home and the recipient on the other side receives it within minutes. The amazing exchange rate saved more than 10% that would be absorbed silently by that other established service. Great site, great service. I will use it as long as the company is still in operation.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
WorldRemit is a digital remittance service that lets customers send money internationally through its website and mobile apps. It offers several payout options, including bank deposits, cash pickup, mobile-money transfers, and airtime top-ups. The service shows exchange rates and any fees during the transfer and handles payments in multiple currencies. WorldRemit operates in many countries and follows the financial services rules that apply where it provides transfers.