Review patterns show two clear consumer signals: many users experience fast transfers and favorable exchange rates, while others report delays, cancellations and frustrating customer support. If speed and competitive rates are key, reviewers note frequent minute‑level deliveries for smaller transfers. Conversely, several customers describe verification problems, transfer reviews and inconsistent chat support—issues that can delay urgent payments. Before sending, confirm recipient details, read verification instructions and consider contacting support early; for large or time‑sensitive transfers, monitor progress closely and keep documentation for escalation.
Examples from available reviews (Nov 2021 – Feb 2026).
Recent changes improved speed and most transfers arrive within minutes.
“money is in the receivers account within minutes”
Money not received after six days and customer support unhelpful.
“There is no proper way of communication to customer.”
Transactions were repeatedly cancelled despite correct details.
“every transaction I made was cancelled”
Reliable, convenient transfers with fast delivery and good fees.
“Great site, great service.”
Many reviewers report fast, minute‑level deliveries and reliable transfers; however a noticeable share describe cancellations, long delays or slower processing for larger amounts.
Several users specifically mention competitive exchange rates and relatively low fees, citing measurable savings versus other transfer providers.
Users frequently call the site/app convenient and easy to use, but others report verification confusion, downtime and unclear processes that create frustration.
Reviews contain no focused assessments of product build or feature set; feedback centers on transfer speed, pricing and support rather than product durability.
Multiple reviewers describe poor customer support: long wait times, inconsistent agent responses, no clear escalation email and difficulty resolving urgent issues.
Overall impressions are mixed: many users praise speed and rates, while a significant minority report cancelled or delayed transfers and unsatisfactory support.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (60) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Account was disabled for a normal transaction, causing time-sensitive delays.
“My account was disabled after what should have been a completely normal transaction.”
Account was disabled for a normal transaction, causing time-sensitive delays.
“My account was disabled after what should have been a completely normal transaction.”
Long-term use; fast, efficient transfers without problems.
“very fast and efficient way of sending money.”
Long-term use; fast, efficient transfers without problems.
“very fast and efficient way of sending money.”
Reviewer rates customer service very poorly.
“Customer service -10 from out of 10”
Reviewer rates customer service very poorly.
“Customer service -10 from out of 10”
Reviewer describes the service as amazing.
“One word AMAZING”
Reviewer describes the service as amazing.
“One word AMAZING”
Money withdrawn without authorization and support unresponsive.
“my money was taken in my account without authorisation”
Money withdrawn without authorization and support unresponsive.
“my money was taken in my account without authorisation”
Fast service with good rates and simple to use.
“Very Fast service which I really like ,good rate and very simple to understand.”
Fast service with good rates and simple to use.
“Very Fast service which I really like ,good rate and very simple to understand.”
Prompt review and personal call resolved the issue on time.
“Issue resolved on time followed by personal call.”
Prompt review and personal call resolved the issue on time.
“Issue resolved on time followed by personal call.”
The reviewer experienced excellent service overall.
“Excellent Service”
The reviewer experienced excellent service overall.
“Excellent Service”
Reviewer felt grateful for the service provided.
“The service was really grateful”
Reviewer felt grateful for the service provided.
“The service was really grateful”
Generally trusted; issues were fixed promptly when they occurred.
“It did fixed it right away”
Generally trusted; issues were fixed promptly when they occurred.
“It did fixed it right away”
Service is fast and reliable but loses bank account type setting.
“It keeps losing that setting.”
Generally reliable and fast, but the account-type setting keeps resetting.
“It keeps losing that setting.”
Used for years; great exchange rates save time and money.
“the exchange rate is so great”
Easy, convenient service with great exchange rates saving money.
“And the exchange rate is so great”
High exchange rate, no fee, fast arrival, and trusted company.
“No remitance fee”
High exchange rates, no fees, fast delivery, and trusted company.
“No remitance fee Fast money arrived to the reciever”
Safe, fast, reliable service with good rates used for years.
“They have been safe, fast, reliable”
Consistently safe, fast, reliable service with good rates over years.
“They have been safe, fast, reliable, and have a good rate”
Generally works well, occasional site outages but recommended.
“I have had no problems except when site is not working properly”
Works well but the site sometimes fails; used about four years.
“I have had no problems except when site is not working properly”
Service is reliable most of the time, though occasional problems occur.
“Very Reliable when things are good”
Generally reliable service, though occasional problems can cause trouble.
“Very Reliable when things are good they’re great with the service.”
Long-term use with no problems; good rates and multiple payout options.
“Never had any problems with sending funds”
No problems sending funds; good rates and multiple collection methods.
“Never had any problems with sending funds”
Sent money that was cancelled; funds not returned after 15 days.
“I wait for my money back 15 days, and I didn’t get.”
Money transfer failed and refund not received after 15 days.
“I wait for my money back 15 days, and I didn’t get.”
Competitive rates and fast transaction times.
“Very competitive. Fast in transactions”
Competitive pricing and fast transactions.
“Very competitive.”
Easy, quick transfers but rates are high.
“Easy and quick,the rate is high”
Easy and quick service, though the exchange rate is high.
“Easy and quick,the rate is high”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
WorldRemit is a digital international money transfer service that lets individuals send funds via a website and mobile app. It supports common payout options such as bank transfers, cash pickup and mobile money, and is regulated in multiple jurisdictions. Consumers researching WorldRemit typically look for information on transfer speed, exchange rates, verification requirements and customer support options before sending money abroad.