Many reviewers describe quick transfers, competitive exchange rates, and an easy sending process. Others report delays from account holds, cancelled transactions, or refunds that never arrived. Some complain about slow, unresponsive support and confusing verification, while others mention fast, personal help that fixed the problem. Overall, reviews swing between smooth everyday transfers and disruptive exceptions.
Examples from available reviews (Nov 2021 – Feb 2026).
Long-term use; fast, efficient transfers without problems.
“very fast and efficient way of sending money.”
Easy, convenient service with great exchange rates saving money.
“And the exchange rate is so great”
Account was disabled for a normal transaction, causing time-sensitive delays.
“My account was disabled after what should have been a completely normal transaction.”
Money transfer failed and refund not received after 15 days.
“I wait for my money back 15 days, and I didn’t get.”
Several reviewers praise on-time delivery and transfers that complete reliably. A recurring set of complaints mentions transactions put under review, transfers cancelled, and accounts disabled during normal use. Some reviews also describe unauthorized withdrawals and long waits for refunds, which hurts trust.
Many reviewers point to competitive exchange rates and low or no transfer fees. Quick arrival often drives the sense of good value. A smaller group reports rates or fees that were higher than expected.
Long-time users often say the sending flow is simple and efficient, with fast confirmation. Some report occasional site outages and a repeat issue where account-type settings reset. These usability problems show up less than positive comments, but they recur in a subset of reviews.
Many reviews mention fast processing for small transfers and a payout process that usually works as expected. Several say larger transfers can take longer or get flagged for manual review. A few serious reports cite unauthorized debits and transfers where funds did not come back promptly.
A common complaint is slow or unhelpful customer support and unclear verification guidance. Some reviewers describe quick, personal follow-up that solved issues on time. Positive communication appears, but less often than complaints about poor responsiveness.
Reviews split between many high ratings focused on speed and convenience and low-rated incidents about holds, missing refunds, and weak support. This gap shapes overall impressions and shows up across service, value, and communication.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (60) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Account was disabled for a normal transaction, causing time-sensitive delays.
“My account was disabled after what should have been a completely normal transaction.”
Account was disabled for a normal transaction, causing time-sensitive delays.
“My account was disabled after what should have been a completely normal transaction.”
Long-term use; fast, efficient transfers without problems.
“very fast and efficient way of sending money.”
Long-term use; fast, efficient transfers without problems.
“very fast and efficient way of sending money.”
Reviewer rates customer service very poorly.
“Customer service -10 from out of 10”
Reviewer rates customer service very poorly.
“Customer service -10 from out of 10”
Reviewer describes the service as amazing.
“One word AMAZING”
Reviewer describes the service as amazing.
“One word AMAZING”
Money withdrawn without authorization and support unresponsive.
“my money was taken in my account without authorisation”
Money withdrawn without authorization and support unresponsive.
“my money was taken in my account without authorisation”
Fast service with good rates and simple to use.
“Very Fast service which I really like ,good rate and very simple to understand.”
Fast service with good rates and simple to use.
“Very Fast service which I really like ,good rate and very simple to understand.”
Prompt review and personal call resolved the issue on time.
“Issue resolved on time followed by personal call.”
Prompt review and personal call resolved the issue on time.
“Issue resolved on time followed by personal call.”
The reviewer experienced excellent service overall.
“Excellent Service”
The reviewer experienced excellent service overall.
“Excellent Service”
Reviewer felt grateful for the service provided.
“The service was really grateful”
Reviewer felt grateful for the service provided.
“The service was really grateful”
Generally trusted; issues were fixed promptly when they occurred.
“It did fixed it right away”
Generally trusted; issues were fixed promptly when they occurred.
“It did fixed it right away”
Service is fast and reliable but loses bank account type setting.
“It keeps losing that setting.”
Generally reliable and fast, but the account-type setting keeps resetting.
“It keeps losing that setting.”
Used for years; great exchange rates save time and money.
“the exchange rate is so great”
Easy, convenient service with great exchange rates saving money.
“And the exchange rate is so great”
High exchange rate, no fee, fast arrival, and trusted company.
“No remitance fee”
High exchange rates, no fees, fast delivery, and trusted company.
“No remitance fee Fast money arrived to the reciever”
Safe, fast, reliable service with good rates used for years.
“They have been safe, fast, reliable”
Consistently safe, fast, reliable service with good rates over years.
“They have been safe, fast, reliable, and have a good rate”
Generally works well, occasional site outages but recommended.
“I have had no problems except when site is not working properly”
Works well but the site sometimes fails; used about four years.
“I have had no problems except when site is not working properly”
Service is reliable most of the time, though occasional problems occur.
“Very Reliable when things are good”
Generally reliable service, though occasional problems can cause trouble.
“Very Reliable when things are good they’re great with the service.”
Long-term use with no problems; good rates and multiple payout options.
“Never had any problems with sending funds”
No problems sending funds; good rates and multiple collection methods.
“Never had any problems with sending funds”
Sent money that was cancelled; funds not returned after 15 days.
“I wait for my money back 15 days, and I didn’t get.”
Money transfer failed and refund not received after 15 days.
“I wait for my money back 15 days, and I didn’t get.”
Competitive rates and fast transaction times.
“Very competitive. Fast in transactions”
Competitive pricing and fast transactions.
“Very competitive.”
Easy, quick transfers but rates are high.
“Easy and quick,the rate is high”
Easy and quick service, though the exchange rate is high.
“Easy and quick,the rate is high”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
WorldRemit is a digital remittance service that lets customers send money internationally through its website and mobile apps. It offers several payout options, including bank deposits, cash pickup, mobile-money transfers, and airtime top-ups. The service shows exchange rates and any fees during the transfer and handles payments in multiple currencies. WorldRemit operates in many countries and follows the financial services rules that apply where it provides transfers.