Reviewer reported weight gain and poor, unresponsive customer service support.
“I have literally gained a pound a week since Iโve been on this supplement.”
Reviews show consistent praise for ordering ease and website usability, and several customers report positive experiences with customer service representatives. At the same time multiple reviewers report the product did not meet their expectations or caused unwanted weight changes. Recurring operational complaints include unexpected subscription charges, pushy add-on offers during checkout, and mixed experiences reaching support. Consumers researching Colonbroom should review subscription terms carefully, confirm refund and cancellation policies, and consider starting with a single purchase before committing to recurring shipments.
Examples from available reviews (Oct 2025 โ Feb 2026).
Reviewer reported weight gain and poor, unresponsive customer service support.
“I have literally gained a pound a week since Iโve been on this supplement.”
Helpful customer service provided solutions and made the reviewer feel heard.
“customer services were great to work with.”
Currently using ColonBroom and enjoying it while trying GLP-1 next.
“I use ColonBroom now and enjoy it so”
Aggressive special offers reduced what was otherwise a good experience.
“All the special offers made my experience lower.”
Customer support reports split: some users praise helpful reps; others report unresponsive lines, billing errors, and partial refunds.
Many reviewers reference price, deals or guarantees; several call it a good deal, while a smaller group reports unexpected charges.
Ordering and site usability are frequently praised for being quick and easy; common complaints concern pushy add-on offers and lengthy checkout flows.
Product effectiveness is inconsistent in reviews: some users report positive results, while multiple reviewers state it did not work for them.
Communication experiences vary: some users describe steady, helpful contact; others report slow email replies, dropped calls, or canned responses.
Overall impressions are mixed: several customers express satisfaction, while detailed complaints focus on subscriptions, refunds, and product benefit.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) ยท Quotes shortened ยท As of: February 2026
Excessive upsells and a complicated purchase process were annoying.
“Way too many hoops to jump thru to simply purchase one product.”
Reviewer described the company's service as excellent.
“Excellent service”
Canceled quickly and could return product for a refund without loss.
“I can still get a refund by promptly returning it to the company when it comes .”
Reviewer stated there's no need to punish all the supplement products.
“No need to punish all the supplement”
Ordering took a long time but reviewer remains hopeful based on reviews.
“Long time to complete but hopeful with reviews that the product is good”
Reviewer left a brief positive comment but provided no further details.
“Great job on”
Ordering was easy and reviewer hopes product performs as advertised.
“It was easy to order. Hopefully it works as good as it says”
Reviewer has not received the product yet.
“NA I haven't got this yet”
Reviewer recommended the product for fast weight loss.
“best products for losing extra body weight.”
Bought the supplement and reported good results prompting this review.
“i bought a weight loss supplement from ColonBroom and got a good result”
Website clearly explains the product and its benefits with good layout.
“The website clearly explains the product and its benefits.”
Unexpected large charge occurred and the website wasn't clear about pricing.
“our credit card has been charged ยฃ209.94.”
Company educates about diarrhea and suggests the product may help prevent it.
“this product seems like something I would definitely look into purchasing and using in the future.”
Website is professional with easy-to-find product information and descriptions.
“The website seems very professionally done.”
Site breaks down key questions and info but some extras felt excessive.
“Lots of questions breaking down what you need to know plus vitamins”
Reviewer simply stated the product is very good.
“It's very good”
Product overall was helpful and information was clearly presented.
“The product overall is very helpfull all needed information is clearly shown”
Reviewer disliked the add-ons and upselling presented at checkout end.
“I disliked all the add ons at the end.”
Process worked but deceptive extra offers during checkout reduced rating.
“It is extremely deceiving if you don't pay attention to your order and confirmation.”
Reviewer warned product doesn't work and company charged without notification, filing fraud complaint.
“Product does not work and you will get no notification before they take money out of your account.”
Used the product three months but experienced no weight loss.
“I used it for 3 months does not work did not lose anything”
Too many add-ons made reviewer question the original product's effectiveness.
“Too many add ons. Makes me think your original product does not work”
Currently using ColonBroom and enjoying it while trying GLP-1 next.
“I use ColonBroom now and enjoy it so”
Extra offers during checkout almost caused the reviewer to cancel purchase.
“So many "extra offers" after I had already decided on the 6 month shipment”
Service was fast, easy, and informative overall.
“Fast, Easy, Informative”
Charged for a second order without permission and dissatisfied with service.
“I was charged for a second order without my permission.”
Product was very easy to use and provided helpful information.
“It was very easy to use and helpful information.”
Product did not deliver results and only a partial refund was offered.
“Horrible product! Don't waste your money on this product”
Ordering was easy but too many add-on options were presented.
“Easy to order.”
Ordering process was long and included too many offers.
“Ordering was a long process too many other offers”
Reviewer found the product very interesting and is ready to start.
“Very interesting and ready to get started”
Helpful customer service provided solutions and made the reviewer feel heard.
“customer services were great to work with.”
Reviewer disliked the add-on offers presented at the end of checkout.
“I did not like all of the add onโs at...”
Just starting the product and experiencing consistent contact from company.
“I am just starting but the contact within is ever present.”
Reviewer reported weight gain and poor, unresponsive customer service support.
“I have literally gained a pound a week since Iโve been on this supplement.”
Ordering the product was easy and straightforward.
“How easy it was to order”
The website was easy to use and navigate.
“Easy to use website.”
Reviewer thanked the company and said it was a great deal.
“Thanks, what a great deal!!!!”
The purchasing process or product interaction was quick and easy.
“Quick and easy”
Aggressive special offers reduced what was otherwise a good experience.
“All the special offers made my experience lower.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Colonbroom is a direct-to-consumer dietary-fiber supplement sold as a flavored powder intended to support digestive regularity. It is commonly available online through one-time purchases and subscription plans. Typical consumer questions focus on ingredients, dosing, safety, shipping, and how subscription billing works. When researching Colonbroom, look for clear ingredient lists (for example psyllium-based fiber), verified seller channels, and documented return or refund policies to assess reliability.