Reviews Analyzed
20
We Collect & Analyze Reviews
BuyKud
Experiences & Reviews
BuyKud is an online fashion retailer selling apparel, footwear and accessories through its e-commerce site. Shoppers commonly order garments such as tops, jackets, boots and bags and interact with BuyKud via its website and customer support email. People searching reviews typically look for information on product fit, fabric quality, delivery performance and return handling.
Overview & Key Metrics
Positive Sentiment
65%
Latest Review
20d
Overall Rating
3.4
Our Analysis
🎯
Service quality
Some customers report quick, helpful support and replacements; others report ignored emails, inconsistent returns handling and unclear refund outcomes.
Share of mentions
Mixed
16%
💰
Value for money
Many customers praise good prices and value for some purchases; several reviewers report items that felt low quality or overpriced on other orders.
Share of mentions
Mixed
12%
⚡
User experience
Few reviewers mention account or site issues: one reported repeated bot replies and inability to delete an account; data is limited.
Share of mentions
Mixed
1%
🔧
Product quality
A majority praise fabric, fit and design; recurring negatives cite thin material, poor stitching, buttons falling off and sizing inconsistencies.
Share of mentions
Strong
22%
📞
Communication
Tracking and delivery experiences vary: several prompt deliveries and clear tracking, but multiple reports of long delays, lost parcels and wrong addresses.
Share of mentions
Mixed
19%
⭐
Overall experience
Customers are split: many report satisfaction with quality and resolved issues, while a notable group reports delivery failures, return problems and poor responses.
Share of mentions
Mixed
30%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 20 verified reviews (October 2025).
I purchased the multicolored retro crossbody bag
"I purchased the multicolored retro crossbody bag. I didn't see a shipping tracking email show up quickey, so I contacted their customer service. They..."
Diane Coon
Trustpilot
Oct 01, 2025
Featured for: Quick customer service and quality
Find another shop, the service here is horrible
"The items I had already paid for turned out to be out of stock. The manager suggested several replacements that were also out of stock. It took us a w..."
Olha
Trustpilot
Oct 01, 2025
Featured for: Long delays, out-of-stock replacements
I have purchased 8 tops from Buykud…
"I have purchased 8 tops from Buykud over the past 21/2 years, Always looking for cotton, I find the quality of their clothing great.No substitutions,..."
Lisa Gerrard
Trustpilot
Oct 01, 2025
Featured for: Replacement sent quickly free
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Filter by Source
Showing all 20 reviews
All Customer Reviews
Sources: Trustpilot (20) · Quotes shortened · As of: October 2025
K
Kathy Talbot
trustpilot.com
Oct 01, 2025
I used to be satisfied
I have bought various items from Buykud and was satisfied that the price matched the quality. However a recent purchase of two pairs of pants(trousers...
D
Diane Coon
trustpilot.com
Oct 01, 2025
I purchased the multicolored retro crossbody bag
I purchased the multicolored retro crossbody bag. I didn't see a shipping tracking email show up quickey, so I contacted their customer service. They...
J
Jan Gibson
trustpilot.com
Oct 01, 2025
Disappointing.
Disappointing. Not particularly good quality. I have bought several products and the buttons have fallen off so had to sew them back on. Very thin mat...
P
Piet Smit
trustpilot.com
Oct 01, 2025
Steer clear!!
Steer clear. They use Evri! Without letting you know upfront! Once again Evri has lost my parcel. No chance of Evri seeing...
T
Theresa Deiters
trustpilot.com
Oct 01, 2025
Package did not arrive in time
Package did not arrive in time. Package sent again after m...
c
customer
trustpilot.com
Oct 01, 2025
Great well made
Great well made and desig...
J
Juju Poodle
trustpilot.com
Oct 01, 2025
Impressed
I've received three items from Buykud and I must say they have all been high quality with a gene...
H
Helen Thomas
trustpilot.com
Oct 01, 2025
DISHONEST COMPANY
I will revise this review if I get a response from Buykud BEWARE. I have bought several items from Buykud and am pleased with the quality of the cloth...
C
Colleen Harris
trustpilot.com
Oct 01, 2025
Can you advise how make 2 returns
Can you advise how make 2 returns. One I would like to swap...
E
Emily
trustpilot.com
Oct 01, 2025
Love my new boots
...
c
customer
trustpilot.com
Oct 01, 2025
Very prompt delivery
Very prompt delivery...
M
Mary Clarke
trustpilot.com
Oct 01, 2025
I've placed several orders with BuyKud.
I've placed several orders with this company, for myself and my daughter, and have been very satisfied with the quality of their garments. I like...
l
leith Waite
trustpilot.com
Oct 01, 2025
Great quality
Great quality, true t...
K
Katie Kitson
trustpilot.com
Oct 01, 2025
Really nice clothes at excellent prices.
I was a little bit nervous about buying from here initially, as there are so many clothing scams around-however…. Hoorah! All my clothes were delivere...
L
Lisa Gerrard
trustpilot.com
Oct 01, 2025
I have purchased 8 tops from Buykud…
I have purchased 8 tops from Buykud over the past 21/2 years, Always looking for cotton, I find the quality of their clothing great.No substitutions,...
N
Niknok Nox
trustpilot.com
Oct 01, 2025
I want do delete my account ar Buykud…
I want do delete my account ar Buykud but since there's no option in settings I've sent them an email with my request. I then received bot generated r...
s
suzy
trustpilot.com
Oct 01, 2025
Don’t buy of this company if you buy…
Don’t buy of this company if you buy something and it’s too big trying to send it back is a ping pong of emails they take your money then ignore you t...
O
Olha
trustpilot.com
Oct 01, 2025
Find another shop, the service here is horrible
The items I had already paid for turned out to be out of stock. The manager suggested several replacements that were also out of stock. It took us a w...
J
Jenny St Mark
trustpilot.com
Oct 01, 2025
Love the fabric and design
...
E
Eydie Hiebert
trustpilot.com
Oct 01, 2025
Style price fashion fit
Style price fashion f...
Conclusion
Reviews of BuyKud show a mixed picture for shoppers. Many customers praise garment quality, fit and styling, and report helpful resolutions such as timely replacements. At the same time multiple reviewers describe delivery problems (delays, lost or misdirected parcels) and inconsistent returns or refund handling. If you consider buying, check sizing details, keep records of order and tracking information, and confirm return procedures before purchasing.