Order-specific reviews repeatedly praise fast shipping and solid build quality. A large group says the platform posts unverified or anonymous content and won’t take it down. Many users describe customer support as unresponsive or obstructive when they dispute listings or ask for fixes. Several reports also mention surprise recurring subscription charges and other billing issues.
Examples from available reviews (Aug 2010 – Mar 2026).
Reviewer couldn't contact the company and found an unauthorized account created.
“This company has no phone number to actually talk to someone.”
Reviewer reports fake reviews that Healthgrades refused to remove repeatedly.
“fake reviews posted that they will not remove despite multiple requests.”
Order arrived promptly and matched what was ordered.
“Very prompt got exactly what I ordered”
Doctor and staff were consistently professional and greatly improved patient's life.
“He was friendly and always down to earth with his jokes and his good attitude.”
Many order reviews note quick delivery and correct fulfillment. Others describe late or missing items, billing disputes, and staff interactions they call rude or unhelpful. Several submissions mention service breakdowns that ended in collections or cancellations that were never resolved.
Buyers often say the products are good value with acceptable quality. Separate complaints center on recurring monthly charges and subscription sign-ups that users say happened without clear consent. Multiple reviewers describe refunds and cancellation support as hit-or-miss.
Reviewers describe technical and usability issues such as verification emails that never arrive, drafts lost during submission, and contact portals that don’t work. Several entries cite wrong listings, search results that point to the wrong place, and limits that keep providers from replying. Positive account and ordering experiences show up too, but mostly in order-confirmation posts.
Feedback on physical items repeatedly highlights durability, comfort, and fit. A separate and much larger set of reviews questions the accuracy and integrity of what the platform publishes, pointing to fake or changed ratings and profile details that don’t match. Product praise appears mainly in order-related entries, while content-accuracy complaints dominate platform-focused posts.
Complaints repeatedly describe support that doesn’t respond, won’t remove or correct information, and offers no direct phone contact. Several reviewers say listings exposed personal details and that escalations brought no meaningful reply. A smaller number of comments mention helpful, attentive staff at individual clinical locations.
Reviews show a sharp split between high-satisfaction posts about specific products or clinicians and many low-satisfaction accounts of platform practices. Positive notes cluster around order fulfillment and individual providers. Platform-level criticism centers on moderation, privacy, billing, and customer support problems.
For each review, the core experience based on original source reviews.
Sources: consumeraffairs.com (200) · Trustpilot (15) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Website listed dental office without consent to capture online traffic.
“This is a bogus website that listed my dental office without my knowledge”
Site posts personal information and sells names, putting reviewer at risk.
“they continue to post my personal information across the internet and putting me at risk.”
After contact, site combined professions and cities, worsening the listing.
“they now list me as practicing both professions in both cities”
Listed in wrong specialties and city and removal requests were ignored.
“showing me listed as a nurse practitioner and an acupuncturist practicing in a city I have never even been to”
Site distributes personal and professional information without permission and denies opt-out.
“They refuse to remove my personal data from their site.”
Company is non-responsive and will not remove or update incorrect content.
“They are totally non-responsive to my concerns and will neither remove nor update the content.”
Reviewer was charged $9.95 monthly without noticing for months.
“Review of past several months of credit card billing showed $9.95 a month.”
Unaware subscription billed $9.95 monthly for years, costing about $200.
“to be billed $9.95 a month in perpetuity.”
Retired surgeon listed and rated, receiving patient calls and upset by listing.
“I was listed on Health Grades and also rated by a patient with the lowest grades possible.”
Reviewer calls practices unethical and doubts getting a refund.
“I demanded our money back and cancelled the subscription.”
Reviewer was enrolled in a recurring 'Watchdog' subscription unknowingly and canceled.
“Health Grades had signed me up for "Watchdog", which I did not order.”
Negative review wasn't recorded while positive reviews were published.
“my survey was not even recorded by HealthGrades.com.”
Reviewer calls business model deceptive and reports charges to date.
“This company's business model is based on unethical behavior and deceptive trade practices.”
Unable to cancel online and multiple charges appeared; support failed.
“There is failure to provide promised assistance for support or services.”
Ordering a report enrolled reviewer in a $9.95 monthly service without consent.
“I found 2 charges for $9.95 for this monthly service.”
Agent confirmed cancellation and said credit was issued for past charges.
“She said that my subscription was cancelled and that they had credited my credit card for the six months of $9.95 charges.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
GRJ Health is a healthcare company that sells products and runs digital services for clinical and consumer users. It posts product information and handles online orders and account requests. Customers reach GRJ Health through online contact channels, with standard payment processing for purchases. Public listings often show contact details, licensing references, and support resources for buyers and providers.