Dress was high-quality and fitting, but customer service was unresponsive.
“the company needs to improve on its customer service!”
Customer feedback shows a strong pattern of satisfied buyers citing good fabric, flattering vintage cuts and reasonable prices. Many reviewers highlight fast shipping and an efficient returns process, often praising a named representative for responsive help during exchanges. A single older review described unreturned emails and unanswered calls during payment, indicating an isolated communication lapse. For shoppers, check sizing details before ordering and note that reviewers report successful exchanges handled promptly when needed.
Examples from available reviews (Dec 2021 – Feb 2026).
Dress was high-quality and fitting, but customer service was unresponsive.
“the company needs to improve on its customer service!”
Customer service promptly helped with a return after ordering wrong size.
“Their customer service got back to me immediately and were incredibly helpful.”
Impressed by dress quality, vibrant print, and helpful exchange service.
“I have to say I am blown away by the awesome quality of the dresses I received”
Dresses attract compliments and customer service made a return easy.
“All the dresses I have ordered from Retro Stage are awesome!”
Most reviewers describe responsive, helpful customer service—frequently naming a representative—though one older report cites unresponsive support during payment.
Multiple reviews mention reasonable prices, sales and good price-to-quality; several customers explicitly call the items affordable or a good deal.
Customers report fast delivery and straightforward returns, but several note sizing and occasional checkout problems, producing mixed fit and purchase experiences.
Most reviewers praise fit, fabric weight and flattering vintage cuts, calling garments well made; a minority report sizing or fit issues.
Communication is generally described as quick and personal (many name a helpful agent); one older review described unanswered emails and calls.
Nearly all reviewers report positive outcomes: satisfying purchases, repeat orders, and efficient exchanges or returns when needed.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (60) · Sitejabber (20) · bbb.org (10) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Summary of underlying review
Multiple orders pleased me; customer care responded promptly to issues.
“I’ve ordered at least 4 different times and have been very pleased with the products I’ve received”
Summary of underlying review
Multiple orders pleased; Yomi empathetic and provided solutions.
“Yomi especially has been empathetic to my situation and found solutions”
Summary of underlying review
Yomi helped smoothly exchange a bikini after wrong size arrived.
“The customer service team member Yomi has been very helpful through out my exchange process and has found it very smooth and an easy process.”
Summary of underlying review
Yomi helped smoothly exchange a bikini after wrong size arrived.
“The customer service team member Yomi has been very helpful through out my exchange process and has found it very smooth and an easy process.”
Summary of underlying review
Purchased disco outfits, exchanged size, and customer service was kind.
“Be sure to order a size up, these outfits run a size small.”
Summary of underlying review
Purchased disco outfits, exchanged size, and customer service was kind.
“Be sure to order a size up, these outfits run a size small.”
Summary of underlying review
Consistently impressed by product craftsmanship and helpful customer service.
“I absolutely love this company”
Summary of underlying review
Consistently impressed by product craftsmanship and helpful customer service.
“I absolutely love this company”
Summary of underlying review
Yumi assisted with exchanging a wrongly sized swimsuit effectively.
“Yumi, has been amazing at helping me and making this whole process of exchanging my item very helpful.”
Summary of underlying review
Yumi assisted with exchanging a wrongly sized swimsuit effectively.
“Yumi, has been amazing at helping me and making this whole process of exchanging my item very helpful.”
Summary of underlying review
Yomi promptly communicated and helped after size availability issues.
“Yomi 💕 From the, Customer Service Team Was able to help me☺️ very quickly.”
Summary of underlying review
Yomi promptly communicated and helped after size availability issues.
“Yomi 💕 From the, Customer Service Team Was able to help me☺️ very quickly.”
Summary of underlying review
Returned a wrong-size swimsuit and received excellent service from Yomi.
“I received excellent return service from Yomi.”
Summary of underlying review
Returned a wrong-size swimsuit and received excellent service from Yomi.
“I received excellent return service from Yomi.”
Summary of underlying review
Yomi provided attentive, personal customer service beyond expectations.
“She truly went above and beyond and made me feel incredibly special”
Summary of underlying review
Yomi provided attentive, personal customer service beyond expectations.
“She truly went above and beyond and made me feel incredibly special”
Summary of underlying review
They sent the correct size free of charge and Yomi helped.
“they sent me the correct one, free of charge!”
Summary of underlying review
They sent the correct size free of charge and Yomi helped.
“they sent me the correct one, free of charge!”
Summary of underlying review
Ordered swimsuits, requested exchange, and customer service was easy to work with.
“Exchanging the bikini for a large!”
Summary of underlying review
Service made returning and replacing a too-big dress easy and reasonable.
“I have found the options to return and replace the dress very easy and reasonable.”
Summary of underlying review
Service made returning and replacing a too-big dress easy and reasonable.
“I have found the options to return and replace the dress very easy and reasonable.”
Summary of underlying review
Customer service was very helpful after ordering the wrong size.
“Yomi have been so helpfull”
Summary of underlying review
Customer service helped resolve a sizing problem with the dress.
“Yomi have been so helpfull”
Summary of underlying review
Yomi assisted with an exchange, making the experience easy and pleasant.
“Yomi assisted me with the exchange making the experience easy and pleasant.”
Summary of underlying review
Customer service assisted with an easy, pleasant size exchange.
“Yomi assisted me with the exchange”
Summary of underlying review
Automated reply then Yomi helped to exchange for a larger swimsuit.
“Yomi was the one to answer and help me through the process of getting the size I want (thank you Yomi).”
Summary of underlying review
Customer service responded quickly and facilitated a size exchange.
“Yomi was the one to answer and help me through the process”
Summary of underlying review
Product fits theme, comfortable, and runs small so size up.
“It runs small, so size up.”
Summary of underlying review
Customer service resolved a too-big dress and I was satisfied.
“they were super helpful in getting it all sorted out.”
Summary of underlying review
Customer service resolved sizing issue and reviewer will buy again.
“they were super helpful in getting it all sorted out.”
Summary of underlying review
They shipped a high-quality dress and promptly handled a size change.
“Special thanks to their employee Yomi for handling my request so well!”
Summary of underlying review
Company provided a high-quality dress and quick size-change assistance.
“Not only did they ship me a high quality dress”
Summary of underlying review
Products are high quality and Yomi assisted with exchange options.
“The products are fantastic with such a high quality”
Summary of underlying review
Products are high quality but returns can be lengthy; customer service helped.
“The products are fantastic with such a high quality”
Summary of underlying review
Quick shipping and customer service professionally handled an exchange.
“the customer service has been handling the exchange process like a pro.”
Summary of underlying review
Fast shipping and professional customer service during an exchange.
“the customer service has been handling the exchange process like a pro.”
Summary of underlying review
Repeat buyer impressed by style and quality; Yomi resolved a return.
“I have purchased many items from Retro Stage over the years and have always been very impressed with the style and quality of the products.”
Summary of underlying review
Long-term customer satisfied with style, quality, and helpful exchanges.
“their service and price keeps my coming back for more!”
Summary of underlying review
Reviewer highly recommends Retro Stage swimwear for its beauty.
“I highly recommend buy from retro stage! Beautiful swim wear”
Summary of underlying review
Reviewer recommends Retro Stage and praises the swimwear.
“I highly recommend buy from retro stage!”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Retro Stage is an online retailer that offers vintage-inspired and retro-style clothing and accessories, including dresses, swimwear and costume pieces. Consumers looking for mid-century and alternative vintage reproductions often search for reviews to evaluate fit, fabric quality, shipping and returns policies. This summary aggregates customer feedback to help shoppers assess product quality, service responsiveness and value.