Many customers like Retro Stage’s vintage-style dresses and swimwear, often pointing to good fabric and flattering fits. A large group highlights quick, personal support and easy size exchanges, sometimes naming a specific agent. A separate negative group describes undelivered orders, lost returns, and refunds that were not resolved. Reviews also frequently mention inconsistent sizing and repeatedly advise ordering a size up.
Examples from available reviews (Dec 2021 – Mar 2026).
Multiple orders pleased; Yomi empathetic and provided solutions.
“Yomi especially has been empathetic to my situation and found solutions”
Delivery took longer than advertised and refund was refused.
“The site makes it sound like 15 days would be longest time from order to delivery.”
Products are high quality but returns can be lengthy; customer service helped.
“The products are fantastic with such a high quality”
Customer reports return was mishandled and company couldn't verify returned item.
“the trickery of this company to take the product back”
Many reviews describe quick, personal help that fixed sizing mistakes and handled exchanges. Several customers name the same service agent and say replacements went smoothly. A smaller but clear group reports service that felt unhelpful, returns that were not confirmed, or refunds that were denied.
Many reviewers say the clothes feel well made for the price and deliver on vintage style. Some mention getting frequent compliments and coming back to buy again because the value feels strong. A minority report unexpected charges or say promised refunds never showed up.
Repeat customers often describe steady satisfaction with the look, fit, and the ease of ordering again. Reviews regularly flag inconsistent sizing and commonly suggest ordering one size up. A few customers mention slow return labels and refunds that took a long time.
Most feedback highlights good fabric, flattering construction, and vintage prints that match expectations. Several reviews call out perfect fits and durable materials in both dresses and swimwear. A small number criticize weak construction or items that don’t match the online photos.
Many customers say messages were answered quickly and instructions during exchanges were easy to follow. Other reviews point to late deliveries, odd tracking updates, and no follow-up when packages went missing. A smaller set also mentions confusing communication around returns.
Reviews split between many five-star recommendations and a noticeable group of one-star complaints. Positive posts focus on product quality and a helpful team that makes exchanges easy. Negative posts focus on missing or lost orders, returns that were not verified, and disputes over refunds.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (60) · Sitejabber (20) · bbb.org (10) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Sizes off and returns/exchanges are difficult despite good material.
“sizes are really off be careful.”
Items differed from website and company cancelled other orders without refund.
“they never sent my refund.”
Items arrived quickly and as described; customer service was responsive.
“Items arrived quickly and as described.”
Package supposedly delivered but reviewer didn't receive it; customer service unhelpful.
“I never received a notification that my last package was delivered until 2 days later.”
Delivery missed multiple dates and company refused refund or replacement.
“I will never order from this company again.”
Second order was too small and returns required customer-paid postage.
“still waiting for a return label where I've got to pay the postage back!”
Sizes seem non-standard and return information is slow.
“U don't think the sizes are true to USA sizes.”
Dress was two sizes too small and returns process made refunds difficult.
“this is at least 2 sizes too small.”
Happy with well-made swimsuit and plans to order more.
“I'm really happy with the swimsuit I ordered.”
Dress poor quality and oversized; return options unacceptable and difficult.
“Dress quality poor and size massive”
I ordered an off-shoulder dress from Retro Stage. I was a little hesitant at first, but the reviews were good so I decided to go ahead and order it. The dress arrived very quickly and it was even prettier in person than online. The quality is amazing and it fits perfectly! However, the company needs to improve on its customer service! I was stuck during the payment process and I emailed the company twice but never received a response. I even tried to call but most of my calls went unanswered. So frustrating! However, I'm very happy with my purchase and would definitely order from Retro Stage again!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Retro Stage is an online retailer focused on vintage-inspired women’s clothing, swimwear, and costume pieces. The website features categories such as 1950s-style dresses, retro swimsuits, and themed outfits. Shoppers use product pages with size charts and place orders through the online checkout. The company ships domestically and internationally and offers returns and exchanges through its customer service team. Customer support handles order questions, size exchanges, and return authorizations.