Many customers like Retro Stage’s vintage-style dresses and swimwear, often pointing to good fabric and flattering fits. A large group highlights quick, personal support and easy size exchanges, sometimes naming a specific agent. A separate negative group describes undelivered orders, lost returns, and refunds that were not resolved. Reviews also frequently mention inconsistent sizing and repeatedly advise ordering a size up.
Examples from available reviews (Dec 2021 – Mar 2026).
Multiple orders pleased; Yomi empathetic and provided solutions.
“Yomi especially has been empathetic to my situation and found solutions”
Delivery took longer than advertised and refund was refused.
“The site makes it sound like 15 days would be longest time from order to delivery.”
Products are high quality but returns can be lengthy; customer service helped.
“The products are fantastic with such a high quality”
Customer reports return was mishandled and company couldn't verify returned item.
“the trickery of this company to take the product back”
Many reviews describe quick, personal help that fixed sizing mistakes and handled exchanges. Several customers name the same service agent and say replacements went smoothly. A smaller but clear group reports service that felt unhelpful, returns that were not confirmed, or refunds that were denied.
Many reviewers say the clothes feel well made for the price and deliver on vintage style. Some mention getting frequent compliments and coming back to buy again because the value feels strong. A minority report unexpected charges or say promised refunds never showed up.
Repeat customers often describe steady satisfaction with the look, fit, and the ease of ordering again. Reviews regularly flag inconsistent sizing and commonly suggest ordering one size up. A few customers mention slow return labels and refunds that took a long time.
Most feedback highlights good fabric, flattering construction, and vintage prints that match expectations. Several reviews call out perfect fits and durable materials in both dresses and swimwear. A small number criticize weak construction or items that don’t match the online photos.
Many customers say messages were answered quickly and instructions during exchanges were easy to follow. Other reviews point to late deliveries, odd tracking updates, and no follow-up when packages went missing. A smaller set also mentions confusing communication around returns.
Reviews split between many five-star recommendations and a noticeable group of one-star complaints. Positive posts focus on product quality and a helpful team that makes exchanges easy. Negative posts focus on missing or lost orders, returns that were not verified, and disputes over refunds.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (60) · Sitejabber (20) · bbb.org (10) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Customer alleges return refund issues and inability to verify returned package.
“I will never purchase from this company”
Customer reports return was mishandled and company couldn't verify returned item.
“the trickery of this company to take the product back”
Company quickly and kindly handled an exchange; dress is well made.
“Retro handled my exchange rapidly and kindly.”
Reviewer loves the style and is satisfied with the company.
“Luv this style and all the outfits I order.”
Customer returned an item based on a promise but did not receive refund.
“That promise was a lie.”
Reviewer loves the outfit's quality, fit, and frequent compliments.
“The material is quality and I love the pin stripes.”
Customer says company initially agreed to cover shipping then charged $15 unexpectedly.
“then they sent me a message saying that I need to pay $15”
Wrong size received but exchange process was handled helpfully by the team.
“The team was very helpful in the exchange process.”
Quality clothing and prompt, helpful exchanges were provided.
“They replied to me in a timely fashion and sent a replacement item promptly.”
Item arrived stained and customer service offered minimal refund and cleaning suggestion.
“This might be dirt; you can try cleaning it.”
Order never received and company won't refund despite tracking claim.
“never received it.”
Items arrived poorly made, cheaply constructed, and not as advertised.
“The garments don't look like the quality they do online.”
Delivery took longer than advertised and refund was refused.
“The site makes it sound like 15 days would be longest time from order to delivery.”
Order not received after a month and customer service was unhelpful.
“Customer service is a joke.”
Customer service promptly helped with a return after ordering wrong size.
“Their customer service got back to me immediately and were incredibly helpful.”
Customer service agent Yomi resolved a sizing problem quickly.
“Yomi, was extremely helpful and very quick getting back to me”
High product quality and fast customer service provided a great experience.
“the quality of the products and the quick amazing customer service”
Dresses attract compliments and customer service made a return easy.
“All the dresses I have ordered from Retro Stage are awesome!”
Happy with clothing and Yomi assisted with exchanges.
“Yomi has been great to work with for exchanges.”
The dress fit perfectly and was flowy and beautiful.
“It fits like a dream.”
The 50s-style dress arrived quickly and was great quality.
“It came quickly and was great quality, looked super cute on too.”
Customer service expedited an exchange and the costume exceeded expectations.
“I must say the customer service is excellent.”
They handled my return kindly and offered a good deal.
“they offered me a great deal and were very kind throughout the process!”
Yomi provided helpful customer service to get the desired dress.
“Yomi was especially helpful in getting me the dress I wanted!”
Vintage-style clothes are well made, flattering, and reasonably priced.
“The clothes are well made and have a very reasonable price point”
Good quality outfits and responsive customer service for returns.
“Not only was Yomi fast to respond she worked with me.”
Customer service quickly resolved a sizing error with my bikini.
“I called Coustomer service and spoke to Yoni she was very professional and was there to help me.”
Yomi responded promptly and helped fix the swimsuit sizing issue.
“they were very responsive and helped to fix the issue.”
The dress fit perfectly and had dreamy fabric and great quality.
“Fit like a glove. True to size. Dreamy fabric. Great quality.”
Multiple purchases pleased me, though sizing requires careful attention.
“You really gotta pay attention to the sizing though”
Yomi helped arrange a replacement for a swimsuit that didn't fit.
“Yomi in customer service was so helpful navigating me through the process.”
Fast delivery, good quality, and Yomi guided a size exchange.
“I received my item super fast, really good quality as well.”
Impressed by dress quality, vibrant print, and helpful exchange service.
“I have to say I am blown away by the awesome quality of the dresses I received”
Customer service quickly replaced a too-small item without issues.
“Got a quick response from costumer service, who sent a new item without any issues.”
Returned items and received no response; reviewer calls return policy a scam.
“Their so-called 15-day return policy is nothing but a scam.”
Incorrect size sent and reviewer alleges company lied and didn't refund.
“They lied their asses off and said that I'm not getting their emails.”
Order marked delivered but reviewer didn't receive it and got no response.
“website showed my order as " delivered”
Received order within a day, fair price, low shipping cost, and perfect fit.
“it only took a day for shipping.”
Wrong size sent and no response before return window expired.
“Bought a swimsuit that was 2 sizes too big”
Dress much too small and customer service offered insufficient refund and difficult returns.
“that's at least 3 sizes to small.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Retro Stage is an online retailer focused on vintage-inspired women’s clothing, swimwear, and costume pieces. The website features categories such as 1950s-style dresses, retro swimsuits, and themed outfits. Shoppers use product pages with size charts and place orders through the online checkout. The company ships domestically and internationally and offers returns and exchanges through its customer service team. Customer support handles order questions, size exchanges, and return authorizations.