Reviews show consistent praise for product quality and competitive pricing, with many customers reporting repeat purchases. Shipping and customer service are frequently described positively, but several reviewers encountered unexpected shipping charges or promo-code complexity at checkout. Multiple users also reported website or server issues and difficulties updating account information on mobile. If shopping with Swanson, check your cart and promo codes carefully before checkout and verify account addresses to avoid surprises.
Examples from available reviews (Apr 2018 – Feb 2026).
Supplement prevented sickness and cleared a sinus infection, and company ships quickly.
“I haven't gotten sick once.”
Checkout system made errors and doubled items unexpectedly.
“your system had doubled most of my items when I only put one in the cart!”
Shipping wasn't free despite meeting the stated free-shipping threshold.
“shipping is free if you order over $49 worth of product and then it wasn’t.”
Site had persistent 500 error and stopped sending my emails.
“Swanson has still not fixed its 500 internal server error”
Most reviews praise quick shipping and responsive customer service, but several note server errors or unexpected shipping charges.
Many reviewers report good prices, discounts and BOGO offers; some find promo codes and shipping rules hard to navigate.
Several customers find the site easy to use, while others report checkout glitches, mobile app problems and navigation issues.
Reviewers commonly report good product quality, effective supplements and reliable product availability for items they seek.
A small number of reviews describe communication problems, including missing emails and unresolved server-error responses.
Many reviewers describe long-term satisfaction and repeat purchases, though a minority report technical or checkout frustrations.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (60) · Reviews (11) · bbb.org (10) · Reviews (1) · Quotes shortened · As of: February 2026
Orders are correct almost every time, avoiding disputes.
“They get the order correct almost every time”
Orders are correct almost every time, which is a relief.
“They get the order correct almost every time”
Reviewer simply states they like ordering from Swanson.
“I just like ordering from Swanson”
Reviewer says they just like ordering from Swanson.
“I just like ordering from Swanson”
Delivery was really speedy and appreciated.
“Delivery was really speedy. Thanks”
Delivery was really speedy and appreciated.
“Delivery was really speedy.”
Products excellent, service helpful and fast.
“Your products are excellent, customer service reps. are very helpful and service is fast.”
Products are excellent and customer service is helpful and fast.
“Your products are excellent”
Did not receive posted 40% Facebook discount on large order.
“they posted a 40% off sale which I did not receive.”
Customer did not receive a posted 40% discount and is upset.
“they posted a 40% off sale which I did not receive.”
Complaint about added maltodextrin and unnecessary additives.
“Maltodextrin has almost twice the glycemic index as sugar.”
Products contain Maltodextrin and other unwanted additives.
“There are too many added ingredients in their products!”
An order and promised rewards are missing from account.
“Order 10796696 on 1/31/26 is not showing on my account order list”
Order and promised double rewards are not showing in the account.
“Order 10796696 on 1/31/26 is not showing on my account order list”
Offers good products at good prices.
“good products at good prices”
Reviewer finds products good and reasonably priced.
“good products at good prices”
Could not open bottle due to defective lid; customer service did not reply.
“Had a problem opening a bottle due to defective lid.”
Defective bottle lid and no response from customer service.
“Had a problem opening a bottle due to defective lid.”
Shipping was quick and satisfactory.
“Quick and good shipping”
Shipping was quick and good overall.
“Quick and good shipping”
Products are great, service quick, and website easy to use.
“Great products, quick service, easy to maneuver website for orders”
Great products, quick service, and an easy-to-use website.
“Great products, quick service, easy to maneuver website for orders”
Longtime customer has enthusiastically recommended Swanson for decades.
“i LIKE YOUR VITAMINS AND HAVE BEEN ORDERING THEM FOR DECADES NOW.”
Customer has ordered vitamins for decades and recommended them to others.
“i LIKE YOUR VITAMINS AND HAVE BEEN ORDERING THEM FOR DECADES NOW.”
Customer service rep quickly fixed an unusual order error and delivered correct items.
“Jake understood my complicated version, very quickly fixed it all”
Order error was resolved quickly and pleasantly by representative Jake.
“Jake understood my complicated version, very quickly fixed it all”
Computer upgrade caused order problems and poor customer communication.
“Customers were unable to complete orders and customer service reps were not properly trained.”
Computer upgrade disrupted orders and customer service communication failed.
“Customers were unable to complete orders and customer service reps were not properly trained.”
Wide selection but deliveries take excessively long.
“delivery of product takes way too long”
Good selection, but product delivery takes way too long.
“Great selection but delivery of product takes way too long”
Received great delivery updates and product.
“Great delivery updates. Great product.”
Delivery updates were great and the product met expectations.
“Great delivery updates. Great product.”
Reliable and fast shipping, but website navigation and product labeling need improvement.
“they have always been reliable and fast with shipping”
Longtime customer finds Swanson reliable but website and labeling need improvement.
“they have always been reliable and fast with shipping.”
Order arrived on time and offered good value.
“I received my order on time, good value”
Order arrived on time and offered good value.
“I received my order on time, good value”
Reviewer indicates everything was fine without details.
“all good!!!!”
Reviewer reports that everything was good.
“all good!!!!”
Never disappointed by the gummy vitamins product.
“Never disappointed in product.”
Reviewer is never disappointed in the product.
“Never disappointed in product.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Swanson Health Products is an online retailer of vitamins, supplements and natural-health products that sells both private-label and branded items direct to consumers. The company operates a consumer-facing website and ships orders to individual customers, offering promotional discounts and sales. People researching reviews typically look for information on product quality, pricing, shipping and website reliability.