The Outnet (1 reviews)

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8.6

The Outnet

For people searching for designer luxury fashion and fashion labels, there are many online shops that provide designer clothing and accessories. Where do you go shopping for designer fashion? What sort of products do you look for? Just a few key pieces of designer clothing can make an outfit stand out. Actual shoppers that have bought products from The Outnet will know about the products, quality, processes, and procedures of this company so that you can better learn about this company. By reading those customer reviews on peer review platforms such as Collected.Reviews, customers can make better-informed decisions.

About The Outnet:
The Outnet was founded in 2009 as a company that operates an online designer fashion shop. This company provides customers with products from more than 350 designer fashion brands and labels at discounted prices. The Outnet is part of the YOOX Net-A-Porter Group, with the company’s head office located in Holland Park, London, England, United Kingdom. A satellite office is also operated in Clifton, New Jersey, United States.

Products and Services of The Outnet:
The Outnet operates a smartphone app for customers to use to shop for their online shop’s products. Customers can shop for products listed under sections and categories, with sections of Superbrands, Just In, Bestsellers, Designers, Clothing, Shoes, Bags, Accessories, 70% Off, Iris & Ink, and Editorial. The products available from The Outnet online shop are beachwear, coats, dresses, denims, hosiery, jumpsuits, knitwear, lingerie, pants, skirts, suits, shorts, and t-shirts. All products can be filtered by size, color, designer, and price.

Customers can shop for brands from Alexander McQueen, Alaia, Amanda Wakeley, Bella Freud, Burbery, Balmain, Balenciaga, Caroline Constas, Dries van Noten, Elie Tahari, Emilio Pucci, Fendi, Forte_Forte, Gianvito Rossi, Galvan London, Haider Ackermann, Iossellianai, J Brand, Kate Spade New York, Les Girls Les Boys, Maison Lejaby, Oscar de la Renta, Prada, Stella McCartney, Saint Laurent, Tom Ford, Valentino, and more.

Customers can make payment on orders with their Visa, MasterCard, and American Express credit and debit cards.

The Outnet provides two shipping speed services for customers to choose from the online shop’s checkout process: standard ground shipping and express shipping. Standard ground shipping usually takes between 7 to 10 business days to complete. Express shipping takes between 4 to 5 business days for delivery to be completed. Both shipping methods are charged at fixed-rated shipping fees that are automatically added to the checkout process.

Returns and Exchanges of The Outnet:
The Outnet operates a 28-day returns policy from the date of receipt of the order. Customers wishing to return items must complete Returns Merchandize Authorization (RMA) form on the company’s website. The company provides free returns shipping with DHL. Refunds are paid within 10 business days of the returned items being received at the company’s facilities.

Compliments, Complaints and Tips of The Outnet:
Have you bought any items from The Outnet before? Did their online shop offer your preferred method of payment? Did your order arrive on time and in good condition? Did you need to return any items and if so, what did you make of their staff’s customer services? Would you recommend this company to friends and family members? Please consider writing a customer review so that other would-be shoppers will know exactly what to expect from this company. Your experience and feedback on their products, processes, procedures, and customer services are invaluable to other people who are searching for more information on this company, products, and services.

Reviews, complaints & experiences

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The Outnet - All reviews
  • Carolyne Owen
    16-12-2021

    Tote bags

    THE OUTNET.COM is a scam!!!! I'm not sure what this company is thinking, but they are definitely ripping people off! My daughter and I placed an order for a tote bag and never received the product. We have tried to call this company many times, left messages, and waited on hold for up to an hour! They are no help. They are very rude over the phone and talk over you while you are trying to explain the problem. While I was on hold waiting for a supervisor, they hung up on me!!! We have never been treated so badly by any other business in our lives. I definitely would not recommend this brand to anyone. It's a total scam!! Save your money for a department store item that will last you. DO NOT WASTE YOUR MONEY ON THIS COMPANY!!! THEY ARE A SCAM!!!!!

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    Overall
    8.5
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