Reviews Analyzed
21
We Collect & Analyze Reviews
Wolf & Badger
Experiences & Reviews
Wolf & Badger is an online marketplace that sells fashion, jewelry and accessories from independent designers. Shoppers researching the brand typically look for information on product quality, delivery and returns, customer service responsiveness, and whether items match their online descriptions. Reviews often reference international shipping, packaging, and sustainability or ethical positioning of listed designers.
Overview & Key Metrics
Positive Sentiment
90%
Latest Review
17d
Overall Rating
4.5
Our Analysis
🎯
Service quality
Most reviewers describe responsive, helpful customer support and straightforward returns handling; a small number report ignored emails or unresolved refund issues.
Share of mentions
Strong
13%
💰
Value for money
Few reviews address price directly; some customers say product quality justifies the cost, while one highlights high international return postage as a drawback.
Share of mentions
Mixed
3%
⚡
User experience
Site navigation, checkout and delivery logistics are frequently praised for ease and promptness; a minority note returns-portal problems or missing deliveries.
Share of mentions
Strong
20%
🔧
Product quality
Many customers report well-made, accurately described items with attractive packaging; a few mention sizing or fit issues that required exchanges or alterations.
Share of mentions
Strong
18%
📞
Communication
Reviewers commonly report clear, timely updates and helpful replies from named staff; isolated reports detail ignored emails and absent refund notifications.
Share of mentions
Strong
11%
⭐
Overall experience
Overall impressions are largely positive: buyers note quick delivery, unique products and good packaging, though a small number report unresolved delivery or refund problems.
Share of mentions
Strong
34%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (August 2022 – October 2025).
Exchanging or refunds for items purchased exchange policy is really…
"The exchange policy is really disappointing. I have sent an item back for a refund, nothing no communication, my emails are being ignored. All recomme..."
Megan Hoare
Trustpilot
Oct 01, 2025
Featured for: Reports ignored refund emails, returns complaint
Thank you
"Thank you, Bernadeth! I can't say enough of about you and the Wolf & Badger's above and beyond customer service. From response time, t..."
AQ
Trustpilot
Oct 01, 2025
Featured for: Praises fast, clear customer service
Love the Quality and Unique Designs-Worth Every Dollar
"This was my second purchase from Wolf and Badger. Great quality and quick turn around after purchase. I highly recommend spending the money on clothin..."
Lenda Murray
Trustpilot
Oct 01, 2025
Featured for: Mentions product quality and value
Quick delivery
"Quick delivery, beautifully wrapped...."
Dot
Trustpilot
Oct 01, 2025
Featured for: Notes quick delivery and packaging
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
M
Megan Hoare
trustpilot.com
Oct 01, 2025
Exchanging or refunds for items purchased exchange policy is really…
The exchange policy is really disappointing. I have sent an item back for a refund, nothing no communication, my emails are being ignored. All recomme...
A
AQ
trustpilot.com
Oct 01, 2025
Thank you
Thank you, Bernadeth! I can't say enough of about you and the Wolf & Badger's above and beyond customer service. From response time, t...
D
Dinah Gyekye
trustpilot.com
Oct 01, 2025
great
...
L
Luke Taylor
trustpilot.com
Oct 01, 2025
Very happy with jewellry.
...
N
Nichola
trustpilot.com
Oct 01, 2025
I had an issue with the returns portal…
I had an issue with the returns portal & Aries in cu...
L
Louise
trustpilot.com
Oct 01, 2025
A great experience
I m really impressed with Wolf and Badger. Creative and interesting p...
G
Gail Girling
trustpilot.com
Oct 01, 2025
Iwas delighted with my purchase,it…
I was delighted with my purchase,it looked exactly as it did online.I also receiv...
D
Dot
trustpilot.com
Oct 01, 2025
Quick delivery
Quick delivery, beautifully wrapped....
L
LORRAINE BRADLEY
trustpilot.com
Oct 01, 2025
Lovely product
Great product. Unique, styli...
B
B.
trustpilot.com
Oct 01, 2025
Excellent Customer Support
I bought a gorgeous shirt and it shipped right away, unfortunately, the sizing was incorrect. I reached out to customer support and Myra was incredibl...
S
Sara Chandler
trustpilot.com
Oct 01, 2025
Fantastic choice of product and the…
Fantastic choice of product and the deliver...
A
Amanda Velasco
trustpilot.com
Oct 01, 2025
Good selection of unique brands and…
Good selection of uniq...
L
Lenda Murray
trustpilot.com
Oct 01, 2025
Love the Quality and Unique Designs-Worth Every Dollar
This was my second purchase from Wolf and Badger. Great quality and quick turn around after purchase. I highly recommend spending the money on clothin...
B
Birute Alava
trustpilot.com
Oct 01, 2025
Great selection of products
Great selection of products,...
c
customer
trustpilot.com
Oct 01, 2025
Excellent product
Excellent product, as des...
J
Jo John
trustpilot.com
Oct 01, 2025
Georgia was great
Georgia was great. Quick and happy to help. Thanks guys, it means a lot since online sho...
M
Morgan Miller
trustpilot.com
Oct 01, 2025
Never got my package and says delivered.
Never got my package...
E
E Southern
trustpilot.com
Oct 01, 2025
Very nice product
Very nice product! Ordering was easy. The delivery was prompt. The b...
S
Silvia Garcia
trustpilot.com
Oct 01, 2025
Incredible product and AMAZING customer support.
I made a purchase of a beautiful butterfly necklace and Greta assisted me throughout all my questions and was absolutely amazing. I am so impressed wi...
J
Joanna T Fischer
trustpilot.com
Oct 01, 2025
Fun, a little tight through the chest
The item arrived promptly and I appreciated that the item was shipped in minimal yet protective packaging. It is a top and I referred to the sizing ch...
Conclusion
Customer feedback is mostly positive on product quality, delivery speed and helpful customer service representatives—several reviewers named staff who assisted quickly. Packaging and product accuracy are frequently praised, and many buyers highlight unique, well-made items. However, a small number of customers reported problems with missing deliveries or poor refund communication, and one reviewer pointed out high international return postage costs. If you shop internationally, review the returns policy, keep tracking details, and confirm refund timelines to reduce potential issues.