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FORWARD
Reviews & Experiences

Reviews for FORWARD show a consistent pattern: many customers praise fast shipping, careful packaging and helpful customer support (calls and live chat). Several reviewers specifically mention shoes and belts arriving quickly and in good condition. A minority of reviews describe product issues (defects, tampering) or unresolved refund/tracking questions, indicating occasional quality or process problems. If you shop here, consider confirming return and refund procedures and checking tracking after purchase to address any issues promptly.

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Overview & Key Metrics

Review count
81
Sources
trustpilot.com, Collected.reviews
Last updated
February 2026

What reviewers often mention

🎯

Service quality

Several reviewers praised customer support (calls and live chat) as helpful and professional; positive signal comes from a small set of mentions.

💰

Value for money

Few reviewers commented on price; where mentioned, shoppers noted strong selection and perceived good prices compared with expectations.

⚡

User experience

Most comments highlight fast shipping, careful packaging and simple returns; a minority reported tracking updates or delivery delays as issues.

🔧

Product quality

Many reviewers said items arrived in good condition and matched expectations; a smaller number reported defects, tampering, or items not as expected.

📞

Communication

Multiple reviewers described clear, responsive interactions (live chat, calls, return labels); a few noted problems with tracking updates or pending refunds.

⭐

Overall experience

Overall impressions are largely positive: customers cite quick delivery, good packaging and helpful service, though some experienced product or refund problems.

All Reviews

For each review, the core experience based on original source reviews.

All Reviews

Sources: Trustpilot (80) · Collected.reviews (1) · Quotes shortened · As of: February 2026

Suzanne
Feb 15, 2026 · trustpilot.com
David
Feb 14, 2026 · trustpilot.com
Justin
Feb 14, 2026 · trustpilot.com
Liaqat
Feb 13, 2026 · trustpilot.com
Charles
Feb 12, 2026 · trustpilot.com
Jerry Carter
Feb 11, 2026 · trustpilot.com
Ronald Hunter
Feb 11, 2026 · trustpilot.com
customer
Feb 11, 2026 · trustpilot.com
customer
Feb 11, 2026 · trustpilot.com
Mary
Feb 11, 2026 · trustpilot.com
Mathew salazar
Feb 11, 2026 · trustpilot.com
Elijah
Feb 10, 2026 · trustpilot.com
customer
Feb 10, 2026 · trustpilot.com
customer
Feb 10, 2026 · trustpilot.com
customer
Feb 10, 2026 · trustpilot.com
Sergey
Feb 10, 2026 · trustpilot.com
Myron
Feb 10, 2026 · trustpilot.com
Dayana De Los Santos
Feb 10, 2026 · trustpilot.com
Carolyn
Feb 10, 2026 · trustpilot.com
Sandra
Feb 10, 2026 · trustpilot.com
Alejandra
Feb 10, 2026 · trustpilot.com
customer
Feb 10, 2026 · trustpilot.com
Kenneth Seymore
Feb 09, 2026 · trustpilot.com
Martha Steward
Feb 09, 2026 · trustpilot.com
B. Miles
Feb 09, 2026 · trustpilot.com
Curtis Gee
Feb 07, 2026 · trustpilot.com
Joseph Van Avery
Feb 07, 2026 · trustpilot.com
customerRhealiza Juan
Feb 06, 2026 · trustpilot.com
Troy D. Booth
Feb 06, 2026 · trustpilot.com
Nicole LaRue
Feb 06, 2026 · trustpilot.com
customer
Feb 05, 2026 · trustpilot.com
Rose Kirk
Feb 04, 2026 · trustpilot.com
Pablo
Feb 04, 2026 · trustpilot.com
Liz
Feb 04, 2026 · trustpilot.com
Richard
Feb 04, 2026 · trustpilot.com
Raymond
Feb 04, 2026 · trustpilot.com
BAM Transport LLC
Feb 04, 2026 · trustpilot.com
Gabriel
Feb 04, 2026 · trustpilot.com
Megatron
Feb 04, 2026 · trustpilot.com
Jay B
Feb 02, 2026 · trustpilot.com

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Sources and methodology

This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.

About FORWARD

FORWARD (often styled FWRD) is an online fashion retailer selling clothing, shoes and accessories. The site lists brand-name and designer items, offers order placement, shipping and return options, and maintains customer support channels such as live chat and phone for shoppers seeking assistance.