Reviews Analyzed
21
We Collect & Analyze Reviews
Keeper Tax
Experiences & Reviews
Keeper Tax is a U.S.-based tax and bookkeeping service that focuses on expense tracking and automated deduction identification for freelancers and independent contractors. The company provides mobile and web access, connects to bank and card accounts to automatically categorize expenses, and operates on a subscription model with optional tax-filing support and professional review services.
Overview & Key Metrics
Positive Sentiment
95%
Latest Review
16d
Overall Rating
4.8
Our Analysis
🎯
Service quality
Most reviewers describe helpful staff and reliable service, citing proactive support; one review reports a serious error and poor follow-up on a correction.
Share of mentions
Strong
12%
💰
Value for money
Several users call the subscription affordable or "worth the investment," while a small number dispute value after a costly issue and slow resolution.
Share of mentions
Mixed
4%
⚡
User experience
Users consistently praise an easy, user-friendly interface and simplified tax workflows; a few note minor friction such as limited multi-account filtering.
Share of mentions
Strong
28%
🔧
Product quality
Many reviews highlight automated deduction tracking, real-time write-offs and solid expense documentation; one reviewer reported a botched return and audit concern.
Share of mentions
Strong
17%
📞
Communication
Multiple users report timely texts, an AI chat and escalation to real people or tax pros; one review describes slow, bot-driven responses and delays.
Share of mentions
Strong
9%
⭐
Overall experience
Most reviewers say Keeper Tax saves time, reduces stress, and simplifies filing for self-employed users; isolated reports detail significant negative outcomes.
Share of mentions
Strong
30%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (November 2021 – October 2025).
Kepper Simplifies It. (Taxes). Period.
"I've used Keeper Tax for the past few years, and this year was the best experience yet. Keeper continues to amaze me with how seamless, straightforwar..."
Chelsie D
Trustpilot
Oct 01, 2025
Featured for: detailed positive yearly experience
Tax write-offs
"This is my first year as an independent contractor and I actually noticed a fraudulent charge on my card before my bank even noticed because Keeper Tax texted me first. This has made me feel more confident when it comes to taxes! They make a contract working hassle-free, which makes me not sweat the small stuff because I know they’re keeping track. Besides tracking expenses, you talk to a real person! Awesome service. Automated write-offs. The easiest interface. I can say Keeper Tax saves me time and energy and they are incredibly affordable. I’m recommending it to all the small business owners I know."
Paul Madsen
Collected.reviews
Nov 10, 2021
Featured for: proactive alert, affordable, user-friendly
Terrible
"Terrible. They completely botched my return making me a target for audit and I am trying to get them to file a corrrection to no avail and it is impos..."
Finooks
Trustpilot
Oct 01, 2025
Featured for: critical: botched return, poor support
Great way to keep track of expenses
"Great way to keep track of expenses. I wish I could've selected more than one bank account to filter a..."
Benjamin Lally
Trustpilot
Oct 01, 2025
Featured for: UX complaint: bank account filtering
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
R
Reyna Steinberg
trustpilot.com
Oct 01, 2025
Keeper tax is so easy to use and helped…
Keeper tax is so easy to use and helped m...
G
Gina Nutile
trustpilot.com
Oct 01, 2025
It's so easy
It's so easy! I am a novice when it comes to filing my own taxes and this platform is very user friendly. When I don't unde...
M
Magie arroyo
trustpilot.com
Oct 01, 2025
Super esy to file and it automatically…
Super esy to file and it automatically adds ded...
J
Jay
trustpilot.com
Oct 01, 2025
Been using this platform for years
Been using this platform for years. I enjoy the convenience of...
B
Benjamin Lally
trustpilot.com
Oct 01, 2025
Great way to keep track of expenses
Great way to keep track of expenses. I wish I could've selected more than one bank account to filter a...
M
Mad Max
trustpilot.com
Oct 01, 2025
Keeper from day one have always made my…
Keeper from day one have always made my tax filing simple and effective. Threw...
W
Wil Villalobos
trustpilot.com
Oct 01, 2025
Relieved!!
Keeper took all the stress and miniscule legwork that m...
J
Jonathan de Lavelanet
trustpilot.com
Oct 01, 2025
Simplicity
This was super simple and I love that you track my deduct...
N
Nick Rideout
trustpilot.com
Oct 01, 2025
Really good deduction system
Really good deduction system. Wa...
M
Michael Kerrigan
trustpilot.com
Oct 01, 2025
Straight to the point no bs ads…
Straight to the point no bs ads complicate the process...
A
Alaina Lee
trustpilot.com
Oct 01, 2025
Easy & Helpful
I don't know anything about filing taxes, and Kee...
M
Michelle R.
trustpilot.com
Oct 01, 2025
Their staff went above and beyond to…
Their staff went above and beyond to help a new business owner...
C
Chelsie D
trustpilot.com
Oct 01, 2025
Kepper Simplifies It. (Taxes). Period.
I've used Keeper Tax for the past few years, and this year was the best experience yet. Keeper continues to amaze me with how seamless, straightforwar...
A
Antulio Diaz
trustpilot.com
Oct 01, 2025
Great service
...
F
Finooks
trustpilot.com
Oct 01, 2025
Terrible
Terrible. They completely botched my return making me a target for audit and I am trying to get them to file a corrrection to no avail and it is impos...
A
Ashley S
trustpilot.com
Oct 01, 2025
So much easier and more user-friendly…
So much easier and more user-friendl...
D
David Moreno
trustpilot.com
Oct 01, 2025
Keeper its great and like soylent green, its REAL PEOPLE!
Keeper its great, it has a great AI chatbot to help out with deductions, lots of articles, and also REAL PEOPLE that will take either your message or...
K
Katie Harris
trustpilot.com
Oct 01, 2025
Made filing taxes an absolute breeze!
Made filing taxes an absolute breeze! Keeper did all the heavy lifting and made my tax filing process as easy as ever for a self-employed busin...
S
Steve Kim
trustpilot.com
Oct 01, 2025
Good communication.
...
K
K McFarlane
trustpilot.com
Oct 01, 2025
This app makes tracking expenses so…
This app makes tracking expenses so easy and when you have to...
Conclusion
Reviewers frequently highlight Keeper Tax's ease of use, automated deduction tracking, and time savings for freelancers and independent contractors. Many note useful communication features such as texts, chatbots, and access to real people or tax professionals. A minority of reviews report serious issues—one cites an allegedly botched return and slow support—so users with complex or high-risk returns should verify accuracy and support options. Overall, Keeper Tax is commonly described as helpful for routine expense tracking and deduction capture, but potential customers should weigh the reported benefits against the rare but significant negative experiences and consider backup verification for critical filings.