The money transfer service is unique, fast, and convenient. The registration process is straightforward, and the customer service team is very supportive. The rates are also reasonable, and with an app on my android phone, I can transact at any time, anywhere. For the last two years, I have been using their service but stopped lately due to delays and high conversion rates. At first, the money would take up to 5 days to reflect on my account. I would contact their customer service team and have the issue addressed promptly. Lately, the conversion rates have increased, and I feel I'm losing so much. I have opted to look for a company with lower rates.
TransferGo
Reviews & Experiences
Reviews show a clear pattern: many customers report fast transfers, an easy-to-use app, and responsive support agents who resolve issues quickly. At the same time, a smaller but significant set of reviews describe serious problemsโfrozen funds, lengthy verification requests, delayed refunds and inconsistent timelines. If you value speed and straightforward UX, these reviews often recommend TransferGo; if you send large or time-critical amounts, consider the reported verification and refund risks. When using any service, keep documentation ready and confirm expected timelines with support before initiating high-value transfers.
Overview & Key Metrics
Featured Reviews
Examples from available reviews (Nov 2021 โ Oct 2025).
Super fast! Professionally an...
Excellent customer support team - I made a transfer on 19th September 2025 which did not deliver due to a downtime. When confirmation from the receivers bank stated transaction was not...
Funds frozen for a week, broken promises, refund still not delivered - I sent ยฃ4,570 to TransferGo on 22 Sept. They froze it for โverification,โ kept moving the goalposts, and gave conflicting timelines. After I provided...
What reviewers often mention
Service quality
Most reviewers report fast, dependable transfers and quick resolutions; a few describe delivery delays, frozen funds, or missed deadlines.
Value for money
Some reviewers praise good exchange rates and reasonable fees; a few say rising conversion costs made them stop using the service.
User experience
Users commonly call the website and mobile app easy to use and quick to set up; a small number report app failures or declined transfers.
Product quality
Several reviews describe successful refunds and quick fixes, while others report downtime, verification holds and funds remaining unreleased.
Communication
Many reviews highlight fast, helpful chat agents and named staff; a minority report slow replies, repeated requests and conflicting timelines.
Overall experience
Most reviewers describe long-term satisfaction and repeated use; a small group reports severe issues with verification, refunds and frozen funds.
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
Filter by Rating
Filter by Source
All Reviews
Sources: Trustpilot (20) ยท Collected.reviews (1) ยท Quotes shortened ยท As of: October 2025
Lately transfer is so fast that money arrive to destination before I can sen...
Super fast! Professionally an...
Excellent customer support team - I made a transfer on 19th September 2025 which did not deliver due to a downtime. When confirmation from the receivers bank stated transaction was not...
Appreciate transfer GO for making my family...
It's almost 10 years since i started using transfergo for sending money back...
Very good i like it ๐ - I've been using this service for three years no...
Fast and realiable - ...
Excellent customer service by Natalia k. - The manner of which Natalie k. explained and...
Easy to use, straig...
Super super - ...
Fast money transfer - ...
They help a lot for refunding - ...
Fast transfer - ...
Problem solved!! - Thank you so much for being faster than flash for real. I did bad mistake yesterday night and you guys just fixed it in the morning even if it's weeke...
Funds frozen for a week, broken promises, refund still not delivered - I sent ยฃ4,570 to TransferGo on 22 Sept. They froze it for โverification,โ kept moving the goalposts, and gave conflicting timelines. After I provided...
Always at its best - ...
I love TransferGo they have fast customer res...
Gintaras help me sorted out my problem. He made it so smooth. I was so greatful with his kind attitude tow...
Never use TransferGo! Pathetic app service. I transferred money to trasferGo account for an easy transfer purpose,but my trasfer has declined ,that's...
For the past two years I have enjoyed good service from...
Sources and methodology
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
About TransferGo
TransferGo is a digital remittance service that lets customers send money internationally via a website and mobile apps. It provides online transfers to bank accounts abroad, shows exchange rates during transfers, and offers customer support through chat and in-app channels. This overview is meant to help consumers reading user reviews about TransferGo.