Customer reviews for BudgetPetCare show a strong pattern of value and repeat use: many reviewers cite lower prices, loyalty perks and long-term purchases of flea/heartworm medications. Product effectiveness and reliable orders are repeatedly mentioned by satisfied customers, and several note convenient features like auto-ordering. However, a minority of reviews report significant issues: one reviewer said orders shipped from China caused long delays, and another described unresolved account and auto-order credit problems and broken chat/email responses. If fast, transparent shipping and account controls are a priority, check shipping origin and auto-order settings before ordering; if low cost and recurring medication supply are the main priorities, many reviewers report positive experiences.
Examples from available reviews (May 2016 – Feb 2026).
Long-time user praises product quality, low prices, and excellent service.
“all the products are top quality”
Customer upset about lack of China origin disclosure and long delivery.
“They do not inform customers in advance that orders are shipped from China”
Customer reports poor service, account issues, and lost credits.
“I lost $27 of credits.”
Long-time customer uses auto-order for medications and praises service.
“I love the ability to put my order on auto order so I always have product on hand.”
Most reviewers describe helpful, responsive customer support and vet-advice availability; a small number report unresolved service issues.
Reviews frequently highlight lower prices, discounts and loyalty perks; many customers emphasize consistent savings on flea/heartworm meds.
Customers report an easy-to-navigate site, tracked/on-time shipping and auto-order convenience; some mention slow international delivery or account problems.
Several reviewers state products match expected brand quality and effectiveness for flea, tick and heartworm treatments.
Many customers praise tracking and staff responsiveness; a minority report unclear delivery timelines, origin notices or broken chat/email channels.
Most reviewers describe repeat buying and satisfaction with price and service; a few report delivery delays or account/service disputes.
For each review, the core experience based on original source reviews.
Sources: consumeraffairs.com (200) · Trustpilot (24) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Easy ordering and significant savings compared to local prices.
“But the biggest bonus is how much money I've been saving”
Consistently happy with timely order deliveries.
“I receive my order in a timely manner.”
Their site is easy to use and orders arrive as scheduled.
“they very willingly helped me to complete my order.”
Good prices, quality products, and excellent customer service.
“Their customer service is excellent”
They consistently have the best price and polite service.
“they have the best price for the Advantage flea protection for my cat”
Name-brand products at much better prices with convenient delivery.
“Free shipping is awesome.”
Easy ordering with responsive phone support and good products.
“They are readily available by phone and ordering online was easy.”
Products are effective and shipments have no problems.
“NEVER had any problems with the product or the shipping.”
Product worked well despite slightly delayed delivery.
“Budget Pet Care has the best price.”
They provided low prices and resolved a payment issue promptly.
“Price, shipping (free) etc. were all top notch.”
Consistently best pricing with prompt free shipping and reliability.
“Consistently the best price I have found”
Their prices are much cheaper and shipping is quick.
“This company’s prices are a lot cheaper than any other place out there”
Easy reorder process and quick, intact deliveries.
“they even keep my previous order to make reordering simple.”
Products satisfactory but delivery often takes three weeks or longer.
“it takes around three weeks or longer to receive the orders.”
Authentic, effective products consistently arrive and are affordable.
“The products are always authentic and work well.”
Responsive customer service and cost savings for Hawaiian orders.
“There was no delay in responding to my requests/questions.”
They kept me informed and delivered within about a week.
“Was kept informed with status of order.”
Easy website, frequent discounts, and consistently quick deliveries.
“Ordering is easy, their website easy to navigate”
Great service reps, low prices, and reliable two-week delivery.
“The service reps are great!”
Much lower prices, frequent discounts, and fast shipping.
“Here it is less than half that price”
The site is easy to use and orders arrive quickly.
“It is super easy to navigate and order in this store.”
Competitive pricing with useful auto-reorder discounts and good service.
“can't beat their prices or services anywhere”
They offer the best prices, free shipping, and reliable service.
“BudgetPetCare has the best prices I have found anywhere”
Best prices and quick deliveries made them my go-to supplier.
“They always have the best prices compared to any other pet company.”
They consistently have the best prices and an easy website.
“find their prices to be the best online/in store.”
Unbeatable prices, top-notch service, and free shipping.
“The prices are unbeatable.”
Great products offered at very competitive prices and service.
“offer great products at the best pricing!”
Lowest prices for flea medicine and consistently good experiences.
“Their prices are the lowest I've been able to find”
Items arrive in good condition and customer service is polite.
“customer service representative has always been polite and helpful”
Orders arrive timely and prices beat other online sellers.
“The orders arrive in a timely manner and are always better priced”
Frontline Plus delivers relief and orders ship promptly without delays.
“Buying from BudgetPetCare.com is a delight as it provides swift delivery”
Far better prices with free shipping and timely arrivals.
“I like the FREE shipping and the product arrives in a timely manner.”
Customer service handled my complaint understandingly and resolved it.
“You were very understanding and I appreciate the fact this was resolved.”
Ordering was extremely easy and provided clear contact information.
“It was easy to do and you gave all the info I need”
They charged me without confirmation and had unresponsive customer service.
“Never received order confirmation or email that the product was shipped”
Frontline Plus arrived quickly and effectively killed the fleas.
“fleas were lying dead, shedding from the skin.”
Order delayed in customs and refund not issued after requests.
“it was "held up in customs”
Company refused to replace the wrong item and offered minimal compensation.
“They offered to give me 5% off my next order.”
Generally reliable and cheaper than vets despite occasional two-week delivery.
“Cost wise, beats any vet's price”
Products arrived repackaged and resealed, causing safety concerns.
“it had been opened, and resealed, with a sticker that said, "Quality Checked 6 Doses Inside”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
BudgetPetCare is an online pet-supplies retailer that sells medications and preventative treatments for dogs and cats. People researching the company typically seek details on pricing, shipping timelines, product authenticity, and customer support. This analysis summarizes verified customer reviews to help consumers evaluate BudgetPetCare’s service, value, and buying experience.