Order-specific reviews repeatedly praise fast shipping and solid build quality. A large group says the platform posts unverified or anonymous content and won’t take it down. Many users describe customer support as unresponsive or obstructive when they dispute listings or ask for fixes. Several reports also mention surprise recurring subscription charges and other billing issues.
Examples from available reviews (Aug 2010 – Mar 2026).
Reviewer couldn't contact the company and found an unauthorized account created.
“This company has no phone number to actually talk to someone.”
Reviewer reports fake reviews that Healthgrades refused to remove repeatedly.
“fake reviews posted that they will not remove despite multiple requests.”
Order arrived promptly and matched what was ordered.
“Very prompt got exactly what I ordered”
Doctor and staff were consistently professional and greatly improved patient's life.
“He was friendly and always down to earth with his jokes and his good attitude.”
Many order reviews note quick delivery and correct fulfillment. Others describe late or missing items, billing disputes, and staff interactions they call rude or unhelpful. Several submissions mention service breakdowns that ended in collections or cancellations that were never resolved.
Buyers often say the products are good value with acceptable quality. Separate complaints center on recurring monthly charges and subscription sign-ups that users say happened without clear consent. Multiple reviewers describe refunds and cancellation support as hit-or-miss.
Reviewers describe technical and usability issues such as verification emails that never arrive, drafts lost during submission, and contact portals that don’t work. Several entries cite wrong listings, search results that point to the wrong place, and limits that keep providers from replying. Positive account and ordering experiences show up too, but mostly in order-confirmation posts.
Feedback on physical items repeatedly highlights durability, comfort, and fit. A separate and much larger set of reviews questions the accuracy and integrity of what the platform publishes, pointing to fake or changed ratings and profile details that don’t match. Product praise appears mainly in order-related entries, while content-accuracy complaints dominate platform-focused posts.
Complaints repeatedly describe support that doesn’t respond, won’t remove or correct information, and offers no direct phone contact. Several reviewers say listings exposed personal details and that escalations brought no meaningful reply. A smaller number of comments mention helpful, attentive staff at individual clinical locations.
Reviews show a sharp split between high-satisfaction posts about specific products or clinicians and many low-satisfaction accounts of platform practices. Positive notes cluster around order fulfillment and individual providers. Platform-level criticism centers on moderation, privacy, billing, and customer support problems.
For each review, the core experience based on original source reviews.
Sources: consumeraffairs.com (200) · Trustpilot (15) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Company was unresponsive to multiple contact attempts and acted negligently.
“I still have not received a response.”
I recently purchased nitrile gloves from GRJ Health and was very satisfied with the product. The online store offers a wide selection of both nitrile and latex gloves at wholesale prices, making it an affordable option for anyone in need of these products.
The quality of the gloves exceeded my expectations. They were durable, comfortable to wear, and provided excellent protection during use. In addition, the customer service team at GRJ Health was extremely helpful throughout my purchase experience. They answered all my questions promptly on chat support and even helped me find the right size for me.
Finally, I appreciated how easy it was to navigate their website and place an order. The checkout process was straightforward, shipping times were reasonable despite delays due to COVID-19 protocols that hadn't been updated on their site yet -the rep told me what would happen -,and communication through email updates allowed me to track my package's progress.
Overall, I highly recommend purchasing from GRJ Health if you are in need of high-quality gloves at competitive prices coupled with top-level customer care
Reviewer says Healthgrades removes real reviews and alters ratings unfairly.
“Reviews will magically disappear or re-appear and ratings will change on the fly”
Reviewer couldn't contact the company and found an unauthorized account created.
“This company has no phone number to actually talk to someone.”
Customer still waiting for two items and is very disappointed.
“i am still waiting for 2 items”
Item arrived the same day home; reviewer appreciated fast, attentive service.
“The day I got home from the hospital it arrived the same day.”
Reviewer says Healthgrades increases pressure on doctors and provides no contacts.
“Healthgrades only adds to that pressure.”
Paid but order was not created and company did not respond.
“the order was not created/issued.”
Reviewer says positive reviews publish but a negative one was blocked.
“One negative one and they won't publish it.”
Reviewer objects to anonymous postings and lack of control or recourse.
“Too bad' we have this right”
Physician reports false negative reviews that Healthgrades refused to remove.
“I am a physician who has received false negative reviews”
Reviewer says Healthgrades publishes positive reviews but censors negative ones.
“no righteously negative and equally informative review will ever see the light of day on Healthgrades”
Reviewer says site accepts star ratings but hides negative written reviews.
“They only accept my positive reviews not the negative.”
Practitioner says anonymous reviews enable personal vendettas and misrepresent skills.
“Healthgrades leaves practitioners vulnerable to personal vendettas”
Reviewer says site allows positive reviews but blocks negatives without explanation.
“It is very easy to get a positive rating onto this site, not so much getting a negative rating published.”
Reviewer couldn't find a way to post a review for Mission Hospital.
“I see NO WAY to post a review of Mission Hospital.”
Reviewer says confirmed reviews did not appear and received no response.
“I received a confirmation email that my reviews were approved and would appear within 24 to 48 hours.”
Reviewer flagged libelous posts but Healthgrades kept them online.
“the posts did NOT violate their guidelines and would remain on their site”
Reviewer reports fake reviews that Healthgrades refused to remove repeatedly.
“fake reviews posted that they will not remove despite multiple requests.”
Reviewer says Healthgrades posted a 1-star fake review from a non-patient.
“posted a 1-star negative review from a non-patient”
Reviewer reports defamatory anonymous review that Healthgrades refused to remove.
“An anonymous person left a Healthgrades claiming that as a physician we broke their daughter's neck.”
Physician notes anonymous negative reviews that conflict with internal scores.
“how can my Healthgrades reviews be so poor, but my institutions internal Press Ganey are mostly 5 star?”
Reviewer found reviews for one MD shown on another MD's page.
“Reviews from top-rated MD posted on page of diff MD from another city.”
Physician says anyone can post reviews and some were personally disparaging.
“allows anyone who claims to be a patient leave a review for me despite me never agreeing to be part of this site”
Reviewer accuses site of manipulating reviews and harming patient trust.
“Doctors just pay this site to write what they want and delete what they want.”
Reviewer couldn't get Healthgrades to remove an inappropriate, inaccurate review.
“I tried three times to submit a request to Healthgrades through their "Contact Us" online form that a patient review be removed from my profile”
Reviewer says Healthgrades displays good reviews but hides negative ones.
“Healthgrades only displays the good reviews of doctors”
Reviewer reported a convicted surgeon but Healthgrades did not update the page.
“It is still showing him as having no disciplinary action taken against him, ever”
Reviewer says Healthgrades inaccurately combines staff and billing into ratings.
“They combine office staff, billing, etc in the ratings to rate the provider”
Reviewer says Healthgrades harms professionals and provides no recourse for victims.
“They make it very difficult for professionals to protect those who need protecting.”
Reviewer cannot remove age from profile and cannot respond to slander.
“I cannot remove my age from my profile.”
Reviewer alleges Healthgrades is a front for marketing and advertising services.
“Healthgrades is not just a review site. This is a front for selling their marketing and advertising services”
Reviewer says Healthgrades allows non-patient negative reviews and HIPAA violations.
“Healthgrades allows people that are not even a patient from a provider's office, leave a negative review”
Reviewer received a scam call after Healthgrades provided a contact number.
“Healthgrades provides a phone number in a box that says "Make an appointment" and answer it like they are the doctor's office”
Reviewer says a non-patient posted private medical information and removal was denied.
“it provides private medical information about one of my patients”
Reviewer notes outdated provider lists and inability to reply due to HIPAA.
“List of providers in areas are out of date.”
Reviewer feels the site forces confidentiality violations and misrepresents practitioners.
“This site is incredibly unfair and unethical, as we truly cannot respond!!”
Reviewer found only good reviews visible despite several existing 1-star reviews.
“only his good reviews are available to read despite the fact that there are several 1 star reviews!”
Reviewer says reviews are unvalidated and Healthgrades is unresponsive.
“Reviews not monitored.”
Reviewer says intermediary handled contact and Healthgrades listed an incorrect phone number.
“Healthgrades doesn't state on their site that the number given for the Doctor is not the Doctor's actual number.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
GRJ Health is a healthcare company that sells products and runs digital services for clinical and consumer users. It posts product information and handles online orders and account requests. Customers reach GRJ Health through online contact channels, with standard payment processing for purchases. Public listings often show contact details, licensing references, and support resources for buyers and providers.