Many customers like AlignerCo for low-cost clear-aligner plans, simple at-home impression kits, and attentive live support. A significant share of reviews describe ongoing service breakdowns, including long shipping delays, missing trays, and refunds being denied. Results vary widely, from quick, lasting improvements to poor fit and, in a few cases, dental complications. Live chat and video calls often get fast responses, though some customers report automated or unhelpful replies.
Examples from available reviews (Nov 2021 – Feb 2026).
Completed treatment in under eight months with amazing results and service.
“I was done with my steps in 7-8 months and the results are amazing.”
Affordable alternative delivering promised quality, with supportive customer service.
“One of the standout features of Alignerco is its affordability.”
Repeated service failures, extra charges, and unresolved refund requests over a year.
“I have now formally requested a refund multiple times, and I am yet to receive a resolution.”
Reviewer developed cavities and spacing issues and was denied refit without repayment.
“I ended up with three different cavities due to spacing issues”
Many reviews describe patient, one-on-one help from named agents who walk customers through impressions and sessions. At the same time, a distinct set of reviews details stalled orders, repeated failures, and firm refusals to issue refunds. Overall, service feedback splits between hands-on support and ongoing fulfillment problems.
Many customers call it a budget-friendly alternative to traditional orthodontics and say the results were worth the price. Some reviews mention extra fees for replacements or refinements that raised the total cost. Negative reviews also repeatedly cite refunds being withheld and charges that customers did not expect.
Users often say the at-home steps were straightforward, helped by video sessions and clear, step-by-step instructions that made impressions easier to do correctly. Another group reports tough or painful impression attempts and night-only aligners that did not fit well, pointing to uneven usability. Satisfied customers repeatedly mention live video guidance as a key benefit.
Many reviewers report effective tooth movement, durable retainers, and results that matched the 3D projections. Others describe flimsy trays, poor fit, cracked aligners, or treatment that needed paid rework. A smaller number of reviews allege serious dental problems (cavities, bone loss); these reports appear less often but describe severe impacts.
Positive reviews highlight quick, clear replies, 24/7 chat access, and useful visual treatment projections. Negative reviews describe copy-paste automated messages, long periods without answers, and customers being blamed for delays. When staff engage directly, video and live chat come up repeatedly as the most helpful channels.
A large share of reviews describe an easy, affordable route to straighter teeth, with acceptable results and ongoing retainer use. At the same time, a noticeable group reports never receiving products, getting stuck in long disputes, or calling the company untrustworthy. Reviews show a sharp split between finished success stories and unresolved failure cases.
For each review, the core experience based on original source reviews.
Sources: consumeraffairs.com (200) · Trustpilot (40) · bbb.org (10) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Amazing customer service and affordable treatment corrected my teeth.
“Amazing customer service and I was able to finally correct my teeth at an affordable cost!”
Significantly cheaper with responsive support, though slightly noticeable and rigid.
“The price point is significantly cheaper than more known brands.”
Budget-friendly treatment with excellent, responsive service and good results.
“Alignerco is very budget friendly and service was excellent”
Smooth treatment with great price, results, and supportive help.
“Great price, great results, the entire treatment process was smooth”
Representative ensured efficient, professional process and good product fit.
“Ele ensured that every step of the process was handled efficiently and professionally.”
Painless, easy process closing my front gap with virtually invisible aligners.
“the aligners are virtually invisible, making it easy to wear them throughout the day”
Faster, more affordable treatment with reliable customer support.
“Whenever I had questions, someone was always there to give me answers.”
Treatment worked but requires nightly retainer wear indefinitely.
“I didn't realize that basically I'd need to wear retainers forever.”
Professional, speedy service with personalized care and long-lasting trays.
“I really appreciated the professionalism and individual care I got from Alignerco.”
Aligners closed my front gap with little pain and low visibility.
“most people can't even notice that you're wearing them.”
.As I grew up, my teeth had problems and I suffered a lot from low self-esteem especially during my childhood days. This triggered me when I became of age and could read online. On this particular day, I came across Aligners.Co. I went through their articles and for sure I found a solution. I contacted them, made arrangements, and my smile was restored. Their services are affordable and professionally offered. They have highly experienced personnel who are ready to answer all your queries on dental hygiene. In addition, they are very efficient, once you book an appointment or order a product from them, it is delivered on time.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
AlignerCo is a tele-orthodontics company that sells clear aligners and custom retainers. It ships at-home impression kits so customers can make dental molds without an office visit. The company provides virtual consultations and live video sessions to help with impressions and to review treatment plans. The service includes digital treatment projections and remote monitoring through the aligner sequence. Customers can order replacement retainers and refinements through AlignerCo’s online platform.