Reviewers report a mix of product praise and service problems. One reviewer described functional issues with a toy trunk whose drawers did not extend enough to use, while another praised the products but said customer service refused a holiday discount. Both reviews highlight difficulties with returns or post-purchase policy enforcement. Consumers considering UPKO should verify product dimensions and functionality, read the return policy carefully, and document any communications about discounts or returns before purchase.
Examples from available reviews (Feb 2026).
Toy trunk drawers do not open enough and return was refused.
“Ordered toy trunk and drawers do not pull out enough to even put anything inside.”
Company refused to apply holiday discount after purchase despite good products.
“Refused to apply holiday discount after purchase.”
Both reviews report negative customer-service interactions: refused returns or denied post-purchase discounts and disappointing handling of issues.
A reviewer reported a refused holiday discount after purchase, raising concerns about denied price adjustments and perceived value.
A reviewer described a usability problem where drawers did not pull out enough to store items, making the product impractical.
Product comments are mixed: one reviewer calls the products great, another reports a functional defect with drawer usability.
Communication about returns and policies was reported as poor: a return request was denied citing a ‘personal item’ policy.
Overall impressions skew negative: reviewers warned others to avoid the company because of service or unusable product issues.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (2) · Quotes shortened · As of: February 2026
Toy trunk drawers do not open enough and return was refused.
“Ordered toy trunk and drawers do not pull out enough to even put anything inside.”
Company refused to apply holiday discount after purchase despite good products.
“Refused to apply holiday discount after purchase.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
UPKO is a consumer brand focused on home and children’s storage and furniture items sold through online channels. Shoppers researching UPKO commonly look for product dimensions, return policies, and customer service experiences when comparing home furniture and storage solutions.