Many customers report check-printing problems and wrong details, including pale ink, white streaks, and missing digits. Several buyers describe delays, no response from support, or a refusal to fix mistakes. Others say service agents helped quickly and reprinted orders. Reviews split sharply between unresolved order problems and a smaller set of fixes that worked.
Examples from available reviews (May 2024 – Mar 2026).
Customer service refused to correct address errors on checks.
“And then they tried to tell me it was my fault and would not correct.”
Reordered checks differed in layout and had a wide white streak.
“So the checks have a wide white streak across the top.”
Company accused account of fraud without explanation, causing concern.
“was fraudulent and that they were reporting me.”
Consistent great service, quick turnaround, and helpful representative.
“she is the epitome of a customer service rep”
Several reviews describe mishandled orders, refused fixes, and agents who hung up or blocked calls. Some customers say rush orders arrived late or with the wrong item. A smaller group reports quick callbacks and representatives who reprinted checks.
Some reviewers call the prices affordable and bought again after a good experience. Others say defects led to reorders or returns that reduced the value. Only a few comments directly weigh price against long-term quality.
Customers report printed address mistakes and designs that make handwriting and signatures hard to read. Several users found the online tracking page unhelpful or got no reply to return requests. A couple of reviews mention clear, easy online ordering instructions.
Many reviews cite print defects such as washed-out or pale checks, wide white streaks, visible website branding on checks, and missing account digits. A small number of comments mention good-quality address labels. Most product feedback focuses on quality problems.
Many reports mention unanswered calls, ignored return requests, and weak updates on order status. One review describes an unexplained fraud accusation and mentions reporting. A minority of customers say staff reached out right away and communicated clearly.
Negative experiences focus on print accuracy, delivery problems, and no follow-through to correct issues. Positive experiences highlight individual staff who arranged fast reprints and provided helpful support. Reviews show a clear split between unresolved failures and problems that were fixed.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (15) · bbb.org (1) · Quotes shortened · As of: March 2026
Customer service refused to correct address errors on checks.
“And then they tried to tell me it was my fault and would not correct.”
Checks arrived whitewashed and did not match advertised photos.
“they are whitewashed/pale - look NOTHING LIKE YOUR PHOTO.”
Rush order delayed and delivered incorrect checks for different business.
“This is by far the worst experience that I have every had with a company.”
Company did not respond to return requests or phone calls.
“they never answer phone only if they feel like to”
Address printed wrong and design too dark, making checks hard to read.
“Hard to read the date, the recipient, the memo and my signature.”
Checks include a white line and the company's website branding.
“Also they have their website branded on your checks!”
Reordered checks differed in layout and had a wide white streak.
“So the checks have a wide white streak across the top.”
Company accused account of fraud without explanation, causing concern.
“was fraudulent and that they were reporting me.”
New checks printed missing the last account digit, causing banking failures.
“the last digit of my account number was missing.”
Order severely delayed and customer service refused expedited shipping.
“rep hung up on me and blocked calls.”
No order status available and no response from support for two weeks.
“their "check your order" page didn't show my order”
Consistent great service, quick turnaround, and helpful representative.
“she is the epitome of a customer service rep”
Responsive customer service remade and tested tight-fitting checks.
“they called me immediately and said they would make more checks for me”
Efficient service and affordable pricing prompted a return purchase.
“Service efficient, not complicated and not overly priced.”
Address labels arrived promptly and appear to be good quality.
“the labels appear to be o good quality”
Unable to reach phone support and was given only online ordering instructions.
“I did just receive a call back, and Stephanie left a message with instructions on how to go online and re-order.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Check Advantage prints personal and business checks and related products for U.S. customers. Customers can order custom designs online or buy standard check stock with MICR encoding for bank processing. The company also sells matching items such as deposit slips and address labels and shares printing specs for customers. Shipping choices include standard and expedited options shown at checkout.