The available review sample is very small (one review) but highlights a few concrete points: a subscription/Auto Order program, timely deliveries, perceived product quality for de-worming and supplements, and helpful registration assistance. These signals suggest strengths in recurring fulfillment and customer support for at least one long-term user, but they cannot be generalized. If you are considering PetCareClub, verify product suitability (for example, check dewormer labels and intended species), review current pricing and shipping terms, and consider placing a single trial order to confirm service and quality. Contact customer support with any questions about prescriptions, dosing, or returns before committing to recurring deliveries.
Examples from available reviews (Jul 2020 – Feb 2026).
Her father used the Auto Order Program and received timely deliveries and quality products.
“He would receive timely deliveries, quality products”
Single review highlights an Auto Order program and timely deliveries, indicating reliable recurring fulfillment but limited evidence overall.
Reviewer reports no complaints about pricing from a long-term user, suggesting perceived reasonable value though sample is very small.
Onboarding described as guided registration by a family member; reviewer has not yet placed an order, so firsthand UX is limited.
Review explicitly mentions "quality products" for de-worming and supplements, presenting a positive but singular perspective on product quality.
Reference to customer care and assistance during registration suggests responsive support, but only one anecdote is provided.
Overall impression in the review is positive and trusting based on another user's long-term use, but evidence is limited to one account.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Orders arrive but shipping times are very long.
“time it took to ship, very long”
Order had unclear tracking and customer service refused to disclose location.
“They refuse to tell me where my order is.”
Order showed foreign address and manufacturer advised canceling due to safety concerns.
“HJP Trading LTD. Nikis 1, Anthoupoli, 2350 Nicosia, Cyprus”
Ordered puppy wormer and experienced long delays and unfulfilled refund.
“Still waiting 1/10/23 for it to arrive.”
My dad gave me a young horse as a gift during my 18th birthday. Since then, she has been my best friend, and I don't want her sick. I always saw my dad buy de-worming products, supplements, and other care products. Of course, I wanted to know where he got them. He referred me to PetCareClub.com. I found out they have an Auto Order Program. My dad had registered for this program. He would receive timely deliveries, quality products, and at no time did I hear him lament about their pricing or customer care service. He also guided me through the registration process, though I'm yet to request any product from them.
Purchased a collar believed counterfeit and ineffective compared to authentic product.
“they are counterfeit i know cause i bought one”
Received a broken item and replacement promised never arrived; company now ignores me.
“still haven’t recieved anything, now they are ignoring me....”
Product was poor quality, ineffective, and not worth the price.
“Overpriced piece of garbage that doesn't work at all as advertised”
Order was lost in transit and customer service ignored refund requests.
“My order was lost in China for more than a month”
Flea collars failed early and promised refund was not received.
“They lasted 2 months.”
Order sat in Shanghai for weeks and likely will not be delivered.
“my purchase has been sitting in Shanghai for 8 weeks.”
Did not receive ordered pet roller and only receive promotional emails.
“still waiting for my pet roller.”
Ordered in March and never received products; cannot contact customer service.
“Haven't received any products I ordered in march...”
Order acknowledged only by spam emails and no response from support.
“except for alot of spam emails.”
Received wrong and inappropriate item instead of ordered pet hair roller.
“containing a pair of torn fishnet stockings.”
Very long delivery and no response, but product arrived after review.
“I got my roller in the mail 3 business days later!!”
Long delay up to three months, product arrived after posting review.
“three months for delivery.”
Ordered in May, never received item and no refund response.
“Still not received and no reply to emails requesting refund.”
.CO may be a scam; .COM orders were delivered and support responsive.
“PETCARECLUB.CO is not PETCARECLUB.COM”
Ordered over two months ago with no delivery and no response from support.
“Nothing received and no response to emails.”
Tracking stalled and support ignored multiple inquiries; no update or refund.
“has not had an up date on it since 5/31.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
PetCareClub is an online pet care retailer and subscription service that sells medications, supplements, and other care products for companion animals. People researching PetCareClub typically look for information about recurring delivery options, product quality, pricing, and customer support to inform purchasing decisions.