Reviews Analyzed
21
We Collect & Analyze Reviews
Mega Seats
Experiences & Reviews
Mega Seats (MegaSeats) operates as an online ticket marketplace focused on resale event tickets for sports, concerts and live shows. Consumers researching Mega Seats typically look for information on pricing, ticket delivery, checkout flow and dispute handling. When evaluating the company, check payment and delivery terms, supported ticket transfer methods, and available customer-support channels to make informed purchase decisions.
Overview & Key Metrics
Positive Sentiment
81%
Latest Review
12d
Overall Rating
4.2
Our Analysis
🎯
Service quality
A small set of reviews describe rude or unhelpful agents and refused dispute resolutions, indicating recurring customer-service failures in those cases.
Share of mentions
Weak
5%
💰
Value for money
Many reviewers report lower prices and competitive deals compared with other sites, though a few call out extra fees on specific orders.
Share of mentions
Strong
16%
⚡
User experience
Most reviewers describe an easy, smooth checkout and intuitive seat selection with quick access to tickets after payment.
Share of mentions
Strong
24%
🔧
Product quality
Multiple customers report timely ticket delivery and correct seats; isolated cases describe tickets never arriving or delivery failures.
Share of mentions
Strong
10%
📞
Communication
Some reviews highlight clear transaction steps and quick responses, while others report payment mix-ups, refused proposals, and poor follow-up.
Share of mentions
Mixed
11%
⭐
Overall experience
Most reviewers report positive purchases with fair prices and smooth transactions; a minority experienced serious issues with service or delivery.
Share of mentions
Strong
34%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (December 2021 – October 2025).
NFL TICKETS
"It's rare that I rate a company poorly, but when I do, it's because they warrant it. The first time I called was to confirm my order. At this point, I wasn't even sure they had my tickets yet. The agent was rude and abrupt, telling me he couldn't transfer me to anyone else and hung up on me. I called back, got someone else and they were equally as rude. Though we finally got our NFL tickets, the hassle was not worth it. They have very poor customer service and nothing about them is admirable. After this experience, I did not want to use them again. "
Jayson Braydon
Collected.reviews
Dec 14, 2021
Featured for: detailed customer-service complaint
Tickets were never delivered
"..."
Gisela Vega
Trustpilot
Oct 01, 2025
Featured for: tickets never delivered complaint
Great site
"Great site! Tickets were the lowest on this site. Easy to use. Tickets wer..."
Baebgurl
Trustpilot
Oct 01, 2025
Featured for: fast delivery and low price
Cheapest of all the ticket sites!
"I checked ALL the other sites and Megaseats ga..."
Shannon
Trustpilot
Oct 01, 2025
Featured for: explicit cheapest-price endorsement
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
c
customer
trustpilot.com
Oct 01, 2025
Very smooth transaction
Very smooth transaction, clearly introduced buy, pay, receiv...
A
AGarcia
trustpilot.com
Oct 01, 2025
I liked that it was easy to make my…
I liked that it was easy to make my selections. Prices are alot reaso...
J
Jonathan Lemire
trustpilot.com
Oct 01, 2025
Bad faith seller
After a disagreement regarding a transaction, I attempted to propose a mutually agreeable agre...
S
Shannon
trustpilot.com
Oct 01, 2025
Cheapest of all the ticket sites!
I checked ALL the other sites and Megaseats ga...
K
Karen
trustpilot.com
Oct 01, 2025
The process was very easy
The process was very easy. Price was fair and the cre...
D
Denise
trustpilot.com
Oct 01, 2025
Great deal on seats
Great deal on seats, lower than anyone else,...
B
Baebgurl
trustpilot.com
Oct 01, 2025
Great site
Great site! Tickets were the lowest on this site. Easy to use. Tickets wer...
D
Dale Folkins
trustpilot.com
Oct 01, 2025
Easy to work with
...
c
customer
trustpilot.com
Oct 01, 2025
Very smooth!
...
G
Gisela Vega
trustpilot.com
Oct 01, 2025
Tickets were never delivered
...
G
GF
trustpilot.com
Oct 01, 2025
Great experience!
Great experience with purchasing the tickets an...
S
Sohail Suryavanshi
trustpilot.com
Oct 01, 2025
Great platform and value for money
Great platform and value for money! This was my first time trying them. Pricing is relatively lower than other leading...
S
SW
trustpilot.com
Oct 01, 2025
This was a terrible experience
This was a terrible experience. I used one method of payment and now it looks like the money is coming out of my checking account!! I am not happy and...
A
Alan
trustpilot.com
Oct 01, 2025
Easy transaction
Easy transaction, fair price,...
c
customer
trustpilot.com
Oct 01, 2025
It was as easy to use affirm for the…
It was as easy to use affirm for the tickets ....
J
JJ
trustpilot.com
Oct 01, 2025
Ease of purchasing
Ease of purchasi...
c
customer
trustpilot.com
Oct 01, 2025
Easy peasy best site ever!
...
c
customer
trustpilot.com
Oct 01, 2025
Tickets
...
B
Brandon Harvey
trustpilot.com
Oct 01, 2025
Great experience
Great seats and a great s...
K
Kimberly
trustpilot.com
Oct 01, 2025
So far so good.
...
Conclusion
Reviewers most often highlight competitive pricing, straightforward checkout, and rapid ticket delivery as reasons they return to Mega Seats. Several reviews describe easy seat selection, immediate ticket downloads, and lower prices versus other marketplaces. However, a minority of buyers report problems: rude or unhelpful agents, payment handling errors, disputed transactions, and occasional non-delivery of tickets. If you consider buying, confirm delivery methods and timing, verify the charged payment method on your statement, and document any communications with support. These steps can reduce risk and help resolve issues if they arise.