Many buyers praise the strong print quality and say the posters make well-received gifts. Several customers mention a smooth ordering process and on-time delivery. Another set of reviews describes orders that never arrived, wrong items, and little or no help from customer support. Overall, reviews split between orders that arrived as expected and cases where fulfillment or communication broke down and stayed unresolved.
Examples from available reviews (Jun 2022 – Mar 2026).
Reviewer praised both product quality and the service.
“Excellent Product, Excellent Service”
Team was responsive, made requested changes, and poster arrived promptly.
“The poster arrived promptly and looks absolutely fantastic.”
Did not receive the poster and could not reach customer support.
“Never received my poster”
Paid $150 but received wrong poster and no promised refund or digital copy.
“only received an incorrect poster- wrong size and wrong image.”
Some customers say staff replied quickly, made requested changes, and shipped posters fast. Other reviews describe major problems, including wrong shipments and refunds that were promised but never paid. Service results differ sharply from one order to the next.
Several reviewers call the posters good value and a cost-effective gift. Others questioned the value after paying full price and receiving the wrong item or no refund. Value depends on whether the order is fulfilled correctly.
Many comments point to a simple ordering process and a pleasant upload experience. Repeat buyers and gift shoppers report being happy with quick turnaround times. Usability praise shows up often, though not in every review thread.
Most buyers describe the print quality as top-notch, fantastic, or excellent. A few mention small issues, such as slightly washed-out color. Positive print feedback appears regularly among customers whose orders went smoothly.
A recurring negative theme is poor communication, including no proofs, no replies, and orders that never got completed. In contrast, some customers report fast responses and helpful back-and-forth. When problems occur, the main pattern is a lack of response.
Happy customers received display-ready posters, came back to buy again, and said the gifts landed well. Unhappy customers report missing orders, wrong items, or refund requests that stalled. Reviews tend to sit at either end of the experience range.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (21) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Poster became a memorable Christmas present and inspired future gifts.
“This will be a Historical Christmas Present!!!”
Did not receive the poster and could not reach customer support.
“Never received my poster”
Paid but did not receive product and support is unresponsive.
“Paid but haven’t gotten second print and, of course, no product.”
Paid for expedited service but received no proof and no responses.
“No response...No proof...Nothing!!”
Paid for priority production but received no proof and no responses.
“I ordered and received nothing!”
Repeated proof errors and unresponsive customer service caused long delays.
“The customer service was terrible from start to finish.”
Easy ordering process, timely production, and a fantastic final print.
“I found the process very easy to navigate”
Second purchase; gifted poster was well received and appreciated.
“you don't disappoint!”
Company was great to deal with and responsive.
“Great to deal with and quick with responses”
Reviewer praised both product quality and the service.
“Excellent Product, Excellent Service”
Order unfulfilled and no proof or communications after three weeks.
“unfulfilled”
Team was responsive, made requested changes, and poster arrived promptly.
“The poster arrived promptly and looks absolutely fantastic.”
Paid $150 but received wrong poster and no promised refund or digital copy.
“only received an incorrect poster- wrong size and wrong image.”
Third purchase; good quality, preview feature, and quick shipping.
“The company allows you to view the poster before finalizing it which is fantastic!”
Fantastic quality, customizable preview, cost-efficient with exceptional delivery.
“Quality is fantastic.”
Received wrong poster and could not reach support for a month.
“they sent me the wrong poster and now I can't get anyone to respond to any of my many emails.”
Good production overall, though the print looked slightly washed out.
“A little washed out looking.”
Recipient delighted with product quality and plans to display it.
“The receiver was delighted with the quality of the product.”
Top-notch poster quality and very helpful, friendly service.
“The poster quality is top notch!”
Quality acceptable but change request was ignored and order processed incorrectly.
“Quality was good but not for the price I paid”
Poster turned out great and arrived in time despite last-minute revision.
“The poster turned out great and my friend was so surprised!”
I recently had the pleasure of using YourFilmPoster to create a custom movie poster with my personal photo. I found the process to be incredibly user-friendly and enjoyable.
The website offers a variety of design options, allowing me to choose one that suited my style and preferences best. Uploading my photo was quick and easy, making it accessible for those who may not have advanced technological skills. The ability to add customized text and titles made this project feel truly personalized.
What stood out most was the high-quality print result of my poster. The colors were vibrant, which brought life and energy into my photo more than I could've imagined.
Overall, using YourFilmPoster was an exceptional experience from start to finish- Simple yet effective in creating an engaging product that can be treasured as a unique keepsake or gift for someone special.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
YourFilmPoster is an online store that sells movie-themed and custom posters. It offers printed posters in several standard sizes and paper finishes for framing and display. Customers order through the website and pay at online checkout. The company ships physical posters to customer addresses and lists shipping and returns details on its site. The website also provides contact and support information for pre-sale questions and order issues.