YourFilmPoster
Experiences & Reviews
YourFilmPoster is an e-commerce service that lets customers create custom, movie-style posters from personal images and text. The business sells printed posters in multiple sizes and formats and typically provides an online design and preview workflow so customers can approve a proof before final production.
Overview & Key Metrics
Our Analysis
Service quality
Reviews show a split: many customers report timely production and good packaging, while a large group reports unfulfilled orders, missing proofs, or delivery failures.
Value for money
Some buyers describe the posters as cost-efficient, but several reviews report overcharges, extra fees, or feeling the product did not justify the price paid.
User experience
Most reviewers describe the website and customization process as easy to use, with helpful preview/proof tools; a few note processing breakdowns or missed change requests.
Product quality
Many customers praise print quality, vibrant colors and packaging; a minority report wrong images/sizes, washed-out colors, or proof errors reaching final prints.
Communication
A notable portion of reviews describe unresponsive support: unanswered emails, inactive live chat and no phone contact; other reviews report prompt, helpful responses.
Overall experience
Overall impressions are mixed: repeat customers report satisfaction, while a cluster of recent reviews documents unresolved orders and support failures.
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias โ just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (June 2022 โ October 2025).
Used to be great, now theyโre terrible!!โฆ
"We ordered in the past with great results, roughly 2 years ago. I just recently ordered another as a gift, paid for priority production (a proof in 24..."
The team at Your Film Poster wereโฆvery understanding and diligent.
"The team at Your Film Poster were really responsive and amended as requested until we were..."
I have written multiple reviews tryingโฆ
"I have written multiple reviews trying to get something out of the $150 I paid. I see other peoples comments have gotten a response and I hope they go..."
Quality print, what a fun idea!
"I found the process very easy to navigate, the time frame from start to finish was excellent, I like how they send a proof for you to look at for appr..."
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
Filter by Rating
Filter by Source
All Customer Reviews
Sources: Trustpilot (20) ยท Collected.reviews (1) ยท Quotes shortened ยท As of: October 2025
Never received my poster
No poster to reviewe. Never received my poster that was supposed to have "shipped" two weeks ago. Th...
Sadly
Sadly, I am currently having the same experience as the recent posters. Paid but havenโt gotten second print and, of course, no product. They also cha...
Seems to be a trend with this company
Seems to be a trend with this company. I feel duped. Spent the extra $10 for expedited processing and $10 for a digital copy. 72 hrs later and 5 em...
Used to be great, now theyโre terrible!!โฆ
We ordered in the past with great results, roughly 2 years ago. I just recently ordered another as a gift, paid for priority production (a proof in 24...
Do not buy from this company
Do not buy from this company. The customer service was terrible from start to finish. They don't have a phone number you call call and they don't resp...
Quality print, what a fun idea!
I found the process very easy to navigate, the time frame from start to finish was excellent, I like how they send a proof for you to look at for appr...
This is my second poster with you andโฆ
This is my second poster with you and as with the first you don't disappoint! My son and daughter in love absolutely loved it as...
Great to deal with and quick withโฆ
Great to deal with an...
Excellent Product
Excellent Product,...
I wouldnโt recommend this service
This is the third time Iโm writing a review of this โcompanyโ I thought they were supposed to send me a proof in 48 hours. I ordered a poster 3 weeks...
The team at Your Film Poster wereโฆvery understanding and diligent.
The team at Your Film Poster were really responsive and amended as requested until we were...
I have written multiple reviews tryingโฆ
I have written multiple reviews trying to get something out of the $150 I paid. I see other peoples comments have gotten a response and I hope they go...
This is my 3rd poster and I plan toโฆ
This is my 3rd poster and I plan to purchase more. The company allows you to view the poster before finalizing it which is fantastic! It's great...
Quality is fantastic
Quality is fantastic. The ability to customize and preview before the final...
WHERES CUSTOMER SERVICE WHEN YOU NEED THEM!!!
I was so anticipating giving this as gift to my God Daughter. Unfortunately they sent me the wrong poster and now I can't get anyone to respond to any...
Pretty nice work
Pretty nice work. A little washed out look...
Had the desired effect
The receiver was delighted with the quality of the product...
Amazing gift for my husband!
Amazing gift for my husband!! YOURFILMPOSTER was absolutely amazing to order from! The poster quality is...
Quality was good but not for the priceโฆ
Quality was good but not for the price I paid since no one sa...
Hockey dream poster for a friend
The poster turned out great and my friend was so surprised! Even showed up on the day o...
Conclusion
Reviews indicate a mixed pattern for YourFilmPoster. Many customers praise the customization workflow, proofs, print quality and timely delivery. However, a notable subset of recent reviews report serious issues: orders not fulfilled, incorrect prints, and repeated lack of response from support. If you consider ordering, check proof policies and payment protections, and be aware reviewers reported variable responsiveness when problems arose. Comparing delivery guarantees and contact options before purchase may help set expectations.