Reviews Analyzed
21
We Collect & Analyze Reviews
YourFilmPoster
Experiences & Reviews
YourFilmPoster is an e-commerce service that lets customers create custom, movie-style posters from personal images and text. The business sells printed posters in multiple sizes and formats and typically provides an online design and preview workflow so customers can approve a proof before final production.
Overview & Key Metrics
Positive Sentiment
62%
Latest Review
26d
Overall Rating
3.3
Our Analysis
🎯
Service quality
Reviews show a split: many customers report timely production and good packaging, while a large group reports unfulfilled orders, missing proofs, or delivery failures.
Share of mentions
Mixed
23%
💰
Value for money
Some buyers describe the posters as cost-efficient, but several reviews report overcharges, extra fees, or feeling the product did not justify the price paid.
Share of mentions
Weak
7%
⚡
User experience
Most reviewers describe the website and customization process as easy to use, with helpful preview/proof tools; a few note processing breakdowns or missed change requests.
Share of mentions
Strong
11%
🔧
Product quality
Many customers praise print quality, vibrant colors and packaging; a minority report wrong images/sizes, washed-out colors, or proof errors reaching final prints.
Share of mentions
Strong
18%
📞
Communication
A notable portion of reviews describe unresponsive support: unanswered emails, inactive live chat and no phone contact; other reviews report prompt, helpful responses.
Share of mentions
Weak
16%
⭐
Overall experience
Overall impressions are mixed: repeat customers report satisfaction, while a cluster of recent reviews documents unresolved orders and support failures.
Share of mentions
Mixed
25%
Our Independent Methodology
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Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
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Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (June 2022 – October 2025).
Used to be great, now they’re terrible!!…
"We ordered in the past with great results, roughly 2 years ago. I just recently ordered another as a gift, paid for priority production (a proof in 24..."
Dawn
Trustpilot
Oct 01, 2025
Featured for: Detailed negative service example
The team at Your Film Poster were…very understanding and diligent.
"The team at Your Film Poster were really responsive and amended as requested until we were..."
Fiona Carmichael
Trustpilot
Oct 01, 2025
Featured for: Responsive team; prompt delivery
I have written multiple reviews trying…
"I have written multiple reviews trying to get something out of the $150 I paid. I see other peoples comments have gotten a response and I hope they go..."
Deb
Trustpilot
Oct 01, 2025
Featured for: Wrong product; no refund response
Quality print, what a fun idea!
"I found the process very easy to navigate, the time frame from start to finish was excellent, I like how they send a proof for you to look at for appr..."
Elizabeth Wilkins
Trustpilot
Oct 01, 2025
Featured for: Easy process; high-quality print
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
s
stig nissen
trustpilot.com
Oct 01, 2025
Never received my poster
No poster to reviewe. Never received my poster that was supposed to have "shipped" two weeks ago. Th...
K
Kat M
trustpilot.com
Oct 01, 2025
Sadly
Sadly, I am currently having the same experience as the recent posters. Paid but haven’t gotten second print and, of course, no product. They also cha...
T
Tony S
trustpilot.com
Oct 01, 2025
Seems to be a trend with this company
Seems to be a trend with this company. I feel duped. Spent the extra $10 for expedited processing and $10 for a digital copy. 72 hrs later and 5 em...
D
Dawn
trustpilot.com
Oct 01, 2025
Used to be great, now they’re terrible!!…
We ordered in the past with great results, roughly 2 years ago. I just recently ordered another as a gift, paid for priority production (a proof in 24...
E
Eric Opitz
trustpilot.com
Oct 01, 2025
Do not buy from this company
Do not buy from this company. The customer service was terrible from start to finish. They don't have a phone number you call call and they don't resp...
E
Elizabeth Wilkins
trustpilot.com
Oct 01, 2025
Quality print, what a fun idea!
I found the process very easy to navigate, the time frame from start to finish was excellent, I like how they send a proof for you to look at for appr...
M
Melissa
trustpilot.com
Oct 01, 2025
This is my second poster with you and…
This is my second poster with you and as with the first you don't disappoint! My son and daughter in love absolutely loved it as...
G
Gary Wilson
trustpilot.com
Oct 01, 2025
Great to deal with and quick with…
Great to deal with an...
A
Alex Bodini
trustpilot.com
Oct 01, 2025
Excellent Product
Excellent Product,...
M
Mathew Rice
trustpilot.com
Oct 01, 2025
I wouldn’t recommend this service
This is the third time I’m writing a review of this “company” I thought they were supposed to send me a proof in 48 hours. I ordered a poster 3 weeks...
F
Fiona Carmichael
trustpilot.com
Oct 01, 2025
The team at Your Film Poster were…very understanding and diligent.
The team at Your Film Poster were really responsive and amended as requested until we were...
D
Deb
trustpilot.com
Oct 01, 2025
I have written multiple reviews trying…
I have written multiple reviews trying to get something out of the $150 I paid. I see other peoples comments have gotten a response and I hope they go...
T
Tonya Felton
trustpilot.com
Oct 01, 2025
This is my 3rd poster and I plan to…
This is my 3rd poster and I plan to purchase more. The company allows you to view the poster before finalizing it which is fantastic! It's great...
M
Marquis Gibson Quis
trustpilot.com
Oct 01, 2025
Quality is fantastic
Quality is fantastic. The ability to customize and preview before the final...
A
A H
trustpilot.com
Oct 01, 2025
WHERES CUSTOMER SERVICE WHEN YOU NEED THEM!!!
I was so anticipating giving this as gift to my God Daughter. Unfortunately they sent me the wrong poster and now I can't get anyone to respond to any...
D
David Greene
trustpilot.com
Oct 01, 2025
Pretty nice work
Pretty nice work. A little washed out look...
P
Pete Bylone
trustpilot.com
Oct 01, 2025
Had the desired effect
The receiver was delighted with the quality of the product...
K
Karen Dimino
trustpilot.com
Oct 01, 2025
Amazing gift for my husband!
Amazing gift for my husband!! YOURFILMPOSTER was absolutely amazing to order from! The poster quality is...
R
Rhoda Hill
trustpilot.com
Oct 01, 2025
Quality was good but not for the price…
Quality was good but not for the price I paid since no one sa...
R
Robina
trustpilot.com
Oct 01, 2025
Hockey dream poster for a friend
The poster turned out great and my friend was so surprised! Even showed up on the day o...
Conclusion
Reviews indicate a mixed pattern for YourFilmPoster. Many customers praise the customization workflow, proofs, print quality and timely delivery. However, a notable subset of recent reviews report serious issues: orders not fulfilled, incorrect prints, and repeated lack of response from support. If you consider ordering, check proof policies and payment protections, and be aware reviewers reported variable responsiveness when problems arose. Comparing delivery guarantees and contact options before purchase may help set expectations.