Reviews Analyzed
20
We Collect & Analyze Reviews
Olofly
Experiences & Reviews
Olofly is an online retailer selling smoking accessories, glassware, CBD products, vape cartridges, and related supplies. The site uses age/ID verification and offers shipping options and a membership program. Consumers researching Olofly typically evaluate product selection, pricing, shipping performance, returns, and payment/checkout behavior.
Overview & Key Metrics
Positive Sentiment
85%
Latest Review
21d
Overall Rating
4.2
Our Analysis
🎯
Service quality
Many reviewers report fast shipping and helpful problem resolution; a smaller group reports delayed or unshipped orders and slow replies.
Share of mentions
Strong
19%
💰
Value for money
Several reviewers highlight competitive prices and affordability; a few say paid shipping or lost orders undermined perceived value.
Share of mentions
Strong
9%
⚡
User experience
Some users describe smooth first-time ordering and reasonable ID checks; others report checkout declines, membership visibility issues, or reship uncertainty.
Share of mentions
Mixed
10%
🔧
Product quality
Most reviewers describe solid products, flavorful options and quality glass; isolated reports note chipped, ruined or wrong items on arrival.
Share of mentions
Strong
19%
📞
Communication
Several reviews praise helpful staff and refund handling; other customers report no responses, stopped replies, or delayed status updates.
Share of mentions
Mixed
14%
⭐
Overall experience
Most reviewers are repeat customers citing selection, price, and reliable fulfillment; a minority experienced shipping, payment, or response failures.
Share of mentions
Strong
29%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 20 verified reviews (October 2025).
Efficient ID Check & Great Inventory & Prices
"The 1st time buyer's Identification security check was more than reasonable as well as staff was more than willing to compromise to cover my shortcomi..."
BK
Trustpilot
Oct 01, 2025
Featured for: Highlights service, inventory, price
you wont ever get your order or money back.
"I ordered I got a shipping number that never changed.. I paid for 3-5 day shipping.. 2 weeks later I contacted them, they stated that my order had bee..."
Tazalyn Silvercat
Trustpilot
Oct 01, 2025
Featured for: Documented shipping loss and no response
When I received ruined product
"When I received ruined product, they refunded mostly. I did not receive my first order of bowls,..."
Roxi
Trustpilot
Oct 01, 2025
Featured for: Ruined product, refund partially issued
Everything I put my debit card number…
"Everything I put my debit card number in it declines..."
David Toomey
Trustpilot
Oct 01, 2025
Featured for: Payment/checkout failure reported
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 20 reviews
All Customer Reviews
Sources: Trustpilot (20) · Quotes shortened · As of: October 2025
D
Daniel Kaprelian
trustpilot.com
Oct 01, 2025
Quality product, one happy customer!
Placed an order for three nectar collectors, thought the order was messed up but customer service notified me the order went through. Package arrived...
F
Faye Smith
trustpilot.com
Oct 01, 2025
First time ordering
First time ordering. And it was great ordered four different carts and vapes paid for 1to...
D
Daniel Palmer
trustpilot.com
Oct 01, 2025
Would buy again
Shipped quickly, correct...
O
Osc
trustpilot.com
Oct 01, 2025
Haven’t shipped & no response
Not sure what’s happening as of recently but I’ve bought priority shipping on the 8th and also contacted them yesterday at 11:30am yesterday. My produ...
T
Tazalyn Silvercat
trustpilot.com
Oct 01, 2025
you wont ever get your order or money back.
I ordered I got a shipping number that never changed.. I paid for 3-5 day shipping.. 2 weeks later I contacted them, they stated that my order had bee...
B
Boss Campbell
trustpilot.com
Oct 01, 2025
I'm just waiting on my reship,I was…
I'm just waiting on my reship,I was given the option for that or refund.But I haven't heard anything since I requested a reship I'm not sure how it wo...
B
BK
trustpilot.com
Oct 01, 2025
Efficient ID Check & Great Inventory & Prices
The 1st time buyer's Identification security check was more than reasonable as well as staff was more than willing to compromise to cover my shortcomi...
T
Trxpz SweatZ
trustpilot.com
Oct 01, 2025
Best prices
...
A
Arlana Cooper
trustpilot.com
Oct 01, 2025
The product was good along with the…
The product was good...
M
Michael Jaquin
trustpilot.com
Oct 01, 2025
I ordered two glass adapters 18mm male…
I ordered two glass adapters 18mm male to 14mm female and one of the two I ordered w...
C
Clay Daquin
trustpilot.com
Oct 01, 2025
Great prices and fast delivery
Great prices an...
R
Roxi
trustpilot.com
Oct 01, 2025
When I received ruined product
When I received ruined product, they refunded mostly. I did not receive my first order of bowls,...
C
Chris S.
trustpilot.com
Oct 01, 2025
You guys always have the best stuff and…
You guys always have the best stuff...
A
Anthony Montalbano
trustpilot.com
Oct 01, 2025
Happy Place
...
S
Selene Ruiz
trustpilot.com
Oct 01, 2025
wide selection, FAST delivery, good cx service
Ive been buyin from this site for over 1yr now n honestly, they have great service and a real wide variety to pick from!, Although n...
L
Leigh A.
trustpilot.com
Oct 01, 2025
One of the best online head shops imo…
I will continue to shop here for most of my CBD needs. Wide range of products at the lowest prices. I was able to buy many different types of products...
R
Rebecca Carpenter
trustpilot.com
Oct 01, 2025
Everything I get is amazing!!!!
Everything I ge...
G
Gregory Brooks
trustpilot.com
Oct 01, 2025
I love this company
I love this company! I’ve never had a problem with olofly! I had a problem with one vape which they quickly took care of for me. I couldn’t be more ha...
t
trcyg
trustpilot.com
Oct 01, 2025
Consistently solid product
...
D
David Toomey
trustpilot.com
Oct 01, 2025
Everything I put my debit card number…
Everything I put my debit card number in it declines...
Conclusion
Reviews show a pattern: many customers praise Olofly for selection, competitive pricing, quality glassware and generally quick shipping. Recurrent negative reports focus on delayed or unshipped orders and spotty communication when problems arise. A few customers received damaged items or wrong stock but some of those were resolved via refunds or reships. Several reviewers noted payment or checkout declines—check with your bank or payment method before ordering. When evaluating Olofly, verify shipping options, keep order and tracking records, and document any customer-service interactions if you need refunds or reshipment.