Reviews Analyzed
21
We Collect & Analyze Reviews
Wren
Experiences & Reviews
Wren operates a consumer-facing carbon offset subscription service with an online emissions calculator and project reporting. The company markets tools to estimate personal or business carbon footprints, funds carbon-reduction and removal projects, and publishes project updates and reports to subscribers. People researching Wren typically look for information on offsets, subscription options, project transparency, and how the service measures impact.
Overview & Key Metrics
Positive Sentiment
100%
Latest Review
29d
Overall Rating
5.0
Our Analysis
🎯
Service quality
Most reviewers describe responsive or helpful service, though one reviewer reported an unresolved order and expressed concern about support.
Share of mentions
Strong
6%
💰
Value for money
A few reviewers explicitly call Wren affordable and "well worth" donations; price comments are positive but come from a small sample.
Share of mentions
Mixed
5%
⚡
User experience
Users report an easy, clear online experience: intuitive emissions calculator, straightforward subscription flows, and simple impact tracking.
Share of mentions
Strong
11%
🔧
Product quality
Many reviewers praise the emissions calculator, project selection, and measurable, science-focused offset projects as effective and credible.
Share of mentions
Strong
25%
📞
Communication
Frequent mentions of regular project updates, transparent reporting, and readable communications that help subscribers track where funds go.
Share of mentions
Strong
20%
⭐
Overall experience
The majority of reviewers report satisfaction, ongoing subscriptions, and trust in Wren’s approach to funding climate projects.
Share of mentions
Strong
33%
Our Independent Methodology
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Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (December 2021 – October 2025).
stylish shirt
"I contacted Wren company to place an order for a stylish shirt. I was impressed by their customer service and also by their professionalism. The email they sent me showed that there was a person who wrote it and not a computer. My order is still not here and I'm wondering if they are taking a trick on me because they are running out of business. I need someone to help me with this issue. Even though on the site it is written “If you need an exchange, please check the return policy on the product page. If it says no returns, that includes exchanges. If it says returns are accepted, you can send it back for an exchange (if the size you need is still in stock).” I’m still not so sure if i will be helped with the customer care!
"
JACKLINE
Collected.reviews
Dec 17, 2021
Featured for: complaint about order and support
Fantastic platform
"Fantastic platform, easy to use & track imp..."
Thijmen Mellink
Trustpilot
Oct 01, 2025
Featured for: mentions platform ease and updates
Genuine, scientifically sound carbon offsetting at an affordable price
"Genuine, scientifically sound carbon offsetting at an affordable price. I've been a member for two years now, it's satisfying to see all of the projec..."
Louise Harrison
Trustpilot
Oct 01, 2025
Featured for: notes scientific offsets, affordability, transparency
Trustworthy and Refreshing
"I’ve been donating for numerous years, and my initial worry was how trustworthy the company was. With monthly updates and articles to boot, that worry..."
James Yates
Trustpilot
Oct 01, 2025
Featured for: mentions updates, cancel option, trustworthiness
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
D
Derek
trustpilot.com
Oct 01, 2025
Effective & Transparent
Wren is an aspirational, transparent organization that helped us transform our guilt and existential dread about climate change into real action. Thei...
T
Thijmen Mellink
trustpilot.com
Oct 01, 2025
Fantastic platform
Fantastic platform, easy to use & track imp...
R
Raymond Reed Hardy
trustpilot.com
Oct 01, 2025
Wren is small but consequential
I am small and inconsequential. I can't afford to send thousands of dollars to some huge organization to fight legal/political battles. But, I can aff...
B
Bjørn
trustpilot.com
Oct 01, 2025
Really great emission calculator and…
Really great emission calculator and love the...
J
Josué Misael Elías Romero
trustpilot.com
Oct 01, 2025
Good job Wren
Good job Wren, kee...
M
Maffi Matilde Signorini
trustpilot.com
Oct 01, 2025
Easy and data-driven way to compensate…
Easy and data-driven way to compensate for CO2 emission. I like that they provide co...
L
Louise Harrison
trustpilot.com
Oct 01, 2025
Genuine, scientifically sound carbon offsetting at an affordable price
Genuine, scientifically sound carbon offsetting at an affordable price. I've been a member for two years now, it's satisfying to see all of the projec...
N
Noah
trustpilot.com
Oct 01, 2025
Radically Transparent, Very Pleased
I can't speak to the effectiveness of Wren because I'm not doing crazy in-depth analysis and asking for absurdly detailed information about how the mo...
F
Fernando Lino
trustpilot.com
Oct 01, 2025
It's the good vibes, dude
I'm very happy to be a Wren subscriber. I feel like my money is in good hands. The team is dedicated and low-key. I like to be low...
D
David
trustpilot.com
Oct 01, 2025
Wren gives good feeling
Wren gives something of comfo...
S
Steve Allen
trustpilot.com
Oct 01, 2025
Great service
Great service, love what...
S
S Hinkley
trustpilot.com
Oct 01, 2025
great!
Detailed explanations of all the projects your money goes to...
J
Jords
trustpilot.com
Oct 01, 2025
Competent Climate change investment
There are many, many companies selling lies and promising carbon offsets that amount to nothing. Wren diligently provides det...
D
Dalibor Wijas
trustpilot.com
Oct 01, 2025
Great service for living
I love what Wren do, they are doing amazing job, I would like to contribute actively too....
A
Andie Hansen
trustpilot.com
Oct 01, 2025
It's the right thing to do
I've been with Wren for three years now and have been thoroughly impressed with their transparency and integrity. Although there are many carbon offse...
P
Pat
trustpilot.com
Oct 01, 2025
Wren is really trying to fight climate change
Wren is really trying to fight climate change. The projects you can support through Wren are well chosen and do good for all of planet earth. I think...
H
Hannah
trustpilot.com
Oct 01, 2025
The Only Carbon Offsetting I Trust
Transparency and a commitment to tackling the climate crisis, even when...
J
James Yates
trustpilot.com
Oct 01, 2025
Trustworthy and Refreshing
I’ve been donating for numerous years, and my initial worry was how trustworthy the company was. With monthly updates and articles to boot, that worry...
M
Michelle V.
trustpilot.com
Oct 01, 2025
Wren’s work to reduce harmful human…
Wren’s work to reduce harmful human impacts on our beautiful planet are strategic and tho...
D
David Baldock
trustpilot.com
Oct 01, 2025
Happy to contribute…
Happy to contribute to this valuable international org...
Conclusion
Reviewers most commonly praise Wren’s emissions calculator, project selection, and regular project updates, and many describe ongoing subscriptions and trust in the organization. Communication and transparency are recurring strengths in user feedback, with multiple reviewers citing readable updates and financial transparency. A small number of reviews mention convenient website functions and clear subscription controls. One review raises a customer service and order-fulfillment concern, suggesting occasional issues can occur. Prospective users should review the project reports and the company’s return/exchange or support policies before subscribing.