Reviews Analyzed
21
We Collect & Analyze Reviews
PosterBurner
Experiences & Reviews
PosterBurner is an online print-on-demand service that produces custom posters, canvas prints and large-format prints. The service accepts high-resolution file uploads, offers multiple sizes and finishing options, and ships orders via common carriers. Consumers often choose PosterBurner for custom sizes, event prints, gifts and photo enlargements.
Overview & Key Metrics
Positive Sentiment
52%
Latest Review
93d
Overall Rating
3.1
Our Analysis
🎯
Service quality
Many reviews praise fast, well-packaged shipping; numerous others report long delays, missing orders, incorrect shipping methods, or late deliveries.
Share of mentions
Mixed
21%
💰
Value for money
Some customers describe reasonable prices and good value; others report paying again, extra return fees, or feeling the purchase wasn't worth the cost.
Share of mentions
Weak
11%
⚡
User experience
Ordering and file upload are generally straightforward and supported; several users report disappointment with previews, unmet expectations, or long waits.
Share of mentions
Mixed
10%
🔧
Product quality
Many reviewers praise sharp, vivid prints and careful finishing; multiple reports also describe damaged, scratched, miscut or incorrect prints on arrival.
Share of mentions
Mixed
20%
📞
Communication
Some customers report quick, helpful responses and replacements; others describe no replies, slow communication, or poor handling of returns and issues.
Share of mentions
Mixed
14%
⭐
Overall experience
Customer experiences vary: several five-star orders arrived on time and as expected; many negative reviews focus on damage, delays and unsatisfactory returns.
Share of mentions
Mixed
23%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
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Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (November 2021 – October 2025).
Very satisfied customer
"I needed to get some posters printed for a concert, and chose PosterBurner mostly randomly, since they had the size I wanted. Prices were very reasona..."
Patrick Morris
External Source
Jul 26, 2024
Featured for: Positive: quality, value, swift support
Proceed with caution.
"I ordered a poster from PosterBurner over 10 weeks ago. Four weeks in, they asked me to leave a review—before I’d even received the item. I let them k..."
Chris Michel
External Source
Jul 29, 2025
Featured for: Negative: lost shipment, broken frame
Never do business with this company
"Never do business with this company. Just light your money on fire. Worst customer experience you could possibly ask for. Go anywhere else but here. M..."
Jonny Kincaid
External Source
Aug 31, 2024
Featured for: Negative: return policy and communication
I wouldn't go anywhere else!
"I have used Poster Burner a few times now, have recommended them to friends and family, and have always had outstanding quality and service. Recently,..."
Shellie
External Source
Jun 20, 2025
Featured for: Positive: helpful staff, replacement issued
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: External Source (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
C
Chris Michel
External Source
Jul 29, 2025
Proceed with caution.
I ordered a poster from PosterBurner over 10 weeks ago. Four weeks in, they asked me to leave a review—before I’d even received the item. I let them k...
J
J R
External Source
Jul 26, 2025
Poster came damaged with Fed Ex…
Poster came damaged with Fed Ex crushing the tube. They wanted me to pay 13.00 to return ship it, or keep it and 13.00 to ship a new one...
h
hugh r.
External Source
Jun 24, 2025
If you love the thumbnail, you're golden, If not, bail.
I was sucked into the 'sale' once again. Not again. Just want to give anyone considering using this printer some advice. The thumbnail is the print. T...
S
Shellie
External Source
Jun 20, 2025
I wouldn't go anywhere else!
I have used Poster Burner a few times now, have recommended them to friends and family, and have always had outstanding quality and service. Recently,...
R
Ray Spencer
External Source
May 24, 2025
Twenty days and this very simple order…
Twenty days and this very simple order has not been received. The tracking number I've been given just repeats my orde...
J
Jen
External Source
Mar 17, 2025
Love my pictures!!
I had some old frames that I needed odd measurements and I spent hours on the internet and couldn’t find a company that would print in the sizes I nee...
C
Consumer
External Source
Jan 19, 2025
Best costumer service I've ever had.
Best costumer service I've ever had.. the poster...
C
Carlton
External Source
Jan 03, 2025
Poor quality poster was sent
Poor quality poster was sent, impossible to say that it was "inspected" before being shipped, it should never have left their facility. Instead of ack...
R
Robert Manly
External Source
Oct 20, 2024
Ordered poster for wedding 2 weeks in…
Ordered poster for wedding 2 weeks in advance, now 2 weeks AFTER wedding, we are still waiting for poster. Poster allegedly sent but sent through Fed...
J
JdotPdot
External Source
Oct 18, 2024
A+++
What an awesome poster! Got it on...
I
Inferno
External Source
Sep 29, 2024
Fast delivery and great quality!
I ordered a poster of a recreation of my Dad’s 68 Bronco for Father’s Day and the print time said 2-3 days with shipping up to a week. On the 4th day...
C
Casey
External Source
Sep 24, 2024
We had a large order of family pictures…
We had a large order of family pictures printed for a reunion and PosterBurner delivered on our ex...
A
Aiden
External Source
Sep 17, 2024
Not a lot of effort
Poster was supposed to take 2-3 days to print. It took just barely under a month. When it arrived it had scratches on the front, the sides had not...
C
Consumer
External Source
Sep 02, 2024
Great Experience.
Crazy to see some of these comments because our experience was A1+....
J
Jonny Kincaid
External Source
Aug 31, 2024
Never do business with this company
Never do business with this company. Just light your money on fire. Worst customer experience you could possibly ask for. Go anywhere else but here. M...
e
elena mar
External Source
Aug 16, 2024
arrived damaged
I paid for FedEx shipping and the mailing tube got dented which transferred onto my poster because there was no padding in the tube. I emailed and hea...
J
JellyMan
External Source
Aug 13, 2024
I cannot believe what they sent me…
I cannot believe what they sent me complete opposite of what I wanted they did not even read the instructions that wer...
g
gerry ev
External Source
Jul 30, 2024
I had a special request
I had a special request for a large poster from a small digital picture and they fulfilled it beautifully. Their work was first class and communic...
P
Patrick Morris
External Source
Jul 26, 2024
Very satisfied customer
I needed to get some posters printed for a concert, and chose PosterBurner mostly randomly, since they had the size I wanted. Prices were very reasona...
C
Cheyenne Breecher
External Source
Jul 19, 2024
my order was great and on time
my order was gr...
Conclusion
Reviews indicate PosterBurner can deliver high-quality, vivid prints and accommodates custom sizes. However, a substantial portion of reviewers report shipping delays, damaged items on arrival, and inconsistent return handling. Several customers describe fast, helpful communication and successful reprints, while others report no response and unresolved issues. If you need a time-sensitive or irreplaceable order, plan for extra lead time, confirm tracking options, and document issues promptly to aid any resolution.