Reviews Analyzed
21
We Collect & Analyze Reviews
Reborn Shoppe
Experiences & Reviews
Reborn Shoppe is an online retailer that offers reborn/realistic baby dolls and related accessories to consumers. The shop operates through a website storefront where buyers select specific doll models, variants, and add‑on features. When researching sellers of collectible or realistic dolls, consumers commonly evaluate material descriptions (vinyl vs. silicone), product realism, shipping and return policies, and customer support responsiveness.
Overview & Key Metrics
Positive Sentiment
29%
Latest Review
582d
Overall Rating
2.1
Our Analysis
🎯
Service quality
Multiple reviewers describe difficulties obtaining refunds or exchanges; returns sometimes require customer‑paid shipping and service responses are frequently absent.
Share of mentions
Weak
9%
💰
Value for money
Several buyers say received dolls did not match paid specifications and felt the product quality did not justify the price paid.
Share of mentions
Weak
9%
⚡
User experience
Very few reviewers mention the ordering experience; one notes easy ordering, but data are limited and not decisive.
Share of mentions
Mixed
2%
🔧
Product quality
Many reviews report wrong models, damaged parts, or materials differing from listings; a smaller group reports accurate, well‑finished dolls.
Share of mentions
Weak
31%
📞
Communication
Frequent complaints about unresponsive customer support: unanswered emails, busy phone lines, and delayed or absent replies.
Share of mentions
Weak
17%
⭐
Overall experience
Overall impressions are largely negative in the reviews: numerous disappointed buyers seeking refunds or replacements, with some satisfied customers.
Share of mentions
Weak
32%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (October 2020 – October 2025).
This is a SCAM!!
"This is a SCAM!!! Do not buy from here!! They took my money, gave me a totally wrong doll and will not return my calls, email, messages, etc!! They se..."
Katti
External Source
Mar 17, 2024
Featured for: Wrong doll; no response
Don't buy from here!
"Received a doll that I did not purchase of course. Not silicone at all. was..."
Melanie Stearns
External Source
Mar 18, 2023
Featured for: Misrepresented material; overpriced
I ordered this doll to be a Christmas…
"I ordered this doll to be a Christmas gift for my daughter. First of all, this doll looks EXACTLY like the picture - exact same outfit, hat, bottle, b..."
shop carrie
External Source
Jun 07, 2021
Featured for: Matches listing; high quality
this not a USA company
"this not a USA company. items came with CA address and had to return them to China address to get them returned. Both dolls were pushed into a box the..."
Vicki Evan Reed
External Source
May 09, 2021
Featured for: Return shipping; refund difficulty
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: External Source (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
K
Katti
External Source
Mar 17, 2024
This is a SCAM!!
This is a SCAM!!! Do not buy from here!! They took my money, gave me a totally wrong doll and will not return my calls, email, messages, etc!! They se...
M
Melanie Stearns
External Source
Mar 18, 2023
Don't buy from here!
Received a doll that I did not purchase of course. Not silicone at all. was...
I
Ian Welsh
External Source
Jan 06, 2023
do not order from this company
do not order from this company. They are a scam and will not send you the doll you purchased they send...
S
Sarah Chambers
External Source
May 24, 2022
Do NOT recommend-Received wrong item
Ordered a specific doll but received one completely different. They wouldn't respond to my emails until third-party got inv...
S
Stacey Schramm
External Source
Apr 16, 2022
Very disappointed the doll I received…
Very disappointed the doll I received was not the one I ordered. Claimed to be full silicone but...
S
Scherbring Darla
External Source
Mar 10, 2022
The sound quality is amazing
The sound quality is amazing! It adds to the experience of the reborn babies with cries li...
S
S Yeah
External Source
Feb 28, 2022
More than I expect,So Great
...
J
Jackie M.
Collected.reviews
Nov 02, 2021
22" Realistic Little Jesse Doll
I bought the little Jesse doll for my 5year old Granddaughter who loves babies. I was legitimately shocked when I pulled the doll out of the box and looked it over. It exceeded my expectations by far and is actually very nicely made and I didn't even get to really inspect it fully since I had to hurry and wrap the doll before my daughter saw it but I could tell it's good quality! And she loves it that she came with a magnetic pacifier, bottle, toy, and shoes! So overall the price I feel is some what fair and at the end of the day, personally, I really am satisfied with my purchase and I would purchase it again.
J
Jmass
External Source
Oct 20, 2021
I just ordered twin dolls for my…
I just ordered twin dolls for my granddaughter for Christmas and they sent me the wrong doll and the legs weren’t even attached. I’ve tried m...
z
zheng Liu
External Source
Aug 04, 2021
Am very impressed withShe's so beautiful and thick the quality and…
Am very impressed with the quality and looks. Not so much for the packaging but still worth it.Looks so cute, exactly as displayed and...
s
shop carrie
External Source
Jun 07, 2021
I ordered this doll to be a Christmas…
I ordered this doll to be a Christmas gift for my daughter. First of all, this doll looks EXACTLY like the picture - exact same outfit, hat, bottle, b...
L
Luther Wilson
External Source
Jun 04, 2021
Absolutely worthless company
Absolutely worthless company do not waste your money needs to be thrown o...
F
Fay Brown
External Source
May 25, 2021
The doll is very real
The doll is very real, although not as beautiful as the picture, but the qualit...
V
Vicki Evan Reed
External Source
May 09, 2021
this not a USA company
this not a USA company. items came with CA address and had to return them to China address to get them returned. Both dolls were pushed into a box the...
F
FUCK YOU
External Source
Apr 14, 2021
If you look at the contents of the…
If you look at the contents of the package it DOES NOT include the ACTUA...
K
Kim Wright
External Source
Mar 23, 2021
The doll that I purchased was not the…
The doll that I purchased was not the doll that was delivered. I emailed them and they told me that they sent the item out less than three minutes aft...
I
Irene Vaughn
External Source
Feb 08, 2021
Do not purchase from this company!!
Do not purchase from this company! I saw all their positive reviews on their website but didn't look off the website or I wouldn't have ordered. Those...
T
Trina McMillin
External Source
Feb 02, 2021
SCAM! Buy Your Reborn From a Fellow American on Etsy
I would love to see the beautiful doll 'Katie' that the other reviewer spoke of. I decided to name my doll 'Crappy' because it fits her to a T! My Exp...
W
Walter Williams
External Source
Jan 08, 2021
this is a Chinese scam company
this is a Chinese scam company. look at the site for proper legal and contact info. try to call the customer service line or email them and see what h...
C
Christina Onochie
External Source
Dec 11, 2020
This has to be a joke
...
Conclusion
Reviewers frequently report receiving incorrect or lower‑quality dolls compared with listings and describe trouble obtaining timely refunds or responsive customer support. Several customers specifically mention being asked to pay return shipping or encountering hurdles until third‑party payment providers intervened. At the same time, a subset of buyers report dolls that match product photos and praise features like realistic paint and sound modules. If you consider purchasing, check the seller’s published return policy, confirm material and model specifics before ordering, and prefer payment methods with buyer protection.