Reviews Analyzed
21
We Collect & Analyze Reviews
Stirlingkit
Experiences & Reviews
Stirlingkit operates as a specialist online shop for hobbyist engine kits and model components, offering small-scale internal-combustion and related model kits, spare parts and accessories through a direct web store. People researching Stirlingkit commonly look for information about kit fit, machining quality, parts availability and support options.
Overview & Key Metrics
Positive Sentiment
95%
Latest Review
15d
Overall Rating
4.8
Our Analysis
🎯
Service quality
Most reviewers describe responsive, helpful support (often naming staff). A few reports cite long delays or refusal to process returns.
Share of mentions
Strong
24%
💰
Value for money
Several buyers note competitive pricing or included extras; other reviewers report costly purchases that felt poor value when parts or assembly failed.
Share of mentions
Mixed
5%
⚡
User experience
Buyers commonly report fast shipping, careful packaging and smooth ordering; some reviews note installation or fit difficulties on specific parts.
Share of mentions
Strong
9%
🔧
Product quality
Many customers praise machining, fit and running engines; a minority report assembly defects, missing screws or components that did not fit as expected.
Share of mentions
Mixed
15%
📞
Communication
Frequent mentions of quick, helpful replies from named agents (e.g., Martin, Mona). Isolated cases describe unanswered emails and slow RMA handling.
Share of mentions
Strong
22%
⭐
Overall experience
Most reviewers report positive purchases, repeat buying intent and satisfactory resolutions; a small set describes unresolved faults and unhappy return outcomes.
Share of mentions
Strong
25%
Our Independent Methodology
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Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (November 2021 – October 2025).
RC Engine Model
"Not a very good experience with this company. I ordered a RC Engine model and was not able to use it. The engine would not run correctly and since I did not want to just throw it away (it was so expensive to even think of that) so I tried to return it. The company is so hard to deal with, I spent a lot of time trying to get an RMA number or return address. They responded saying they would send me an RMA right away. After 30 days, I had not received the RMA and I contacted them again but I did and never heard from them again. Refuse to answer calls or emails. So I had to keep a faulty engine, anyway. Do not purchase from this company."
Rodgers
Collected.reviews
Nov 19, 2021
Featured for: Unresolved return, faulty engine
Buyer Beware Stirling Kit Horrible Experience
"This company’s customer service is the worst. I spent 1500.00 on the Toyan V8 engine and starter kit. I began to assemble it. Right at the start of as..."
david lichtman
Trustpilot
Oct 01, 2025
Featured for: High-cost kit assembly failure
Top quality and amazing custom service Martin at Sterling Kit
"I recently contacted Martin at Sterling kit.I need it some help with my engine. Martin at service department was very kind and helpful. They contacted..."
Alen
Trustpilot
Oct 01, 2025
Featured for: Detailed praise for machining and support
Surpassed my customer expectations
"I pre-purchased a Flywing Bell 412 RC helicopter from Stirlingkit. The price beat the competition and an extra battery was included free. Free postage..."
JOHN R
Trustpilot
Oct 01, 2025
Featured for: Price, packaging, fast delivery noted
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
G
Günther M
trustpilot.com
Oct 01, 2025
Great Company/shop
I want to praise the company's customer service, especially highlighting the prompt and helpful responses from the support team. I appreciate the quic...
G
G.
trustpilot.com
Oct 01, 2025
I initially had some issues with my…
I initially had some issues with my order but Martin was very patient and helpful while troubleshooting the issues and helping me get a replacem...
R
Ram
trustpilot.com
Oct 01, 2025
Service is Great and Products are super
Service is Great an...
B
Bert
trustpilot.com
Oct 01, 2025
I found strilingkit engines are great
I found strilingkit engines are great best value and great to run i have bought a lot from them .I come from uk and they are well packaged and deliver...
A
Alastair
trustpilot.com
Oct 01, 2025
They have been really helpful
They have been really helpful, great service and I will d...
J
John Zimmer
trustpilot.com
Oct 01, 2025
Best Miniture Operational ICE Available in One Place!
I've purchased 3 different V8 and various 2–6-cylinder gas engines over the last few years. As a retired mechanical engineer, I am constantly impresse...
W
WILLIAM
trustpilot.com
Oct 01, 2025
All Items Are Museum Quality
Great communication with Mona. (Give her a raise) Have o...
A
Alen
trustpilot.com
Oct 01, 2025
Top quality and amazing custom service Martin at Sterling Kit
I recently contacted Martin at Sterling kit.I need it some help with my engine. Martin at service department was very kind and helpful. They contacted...
M
M Govender
trustpilot.com
Oct 01, 2025
Awsom experience.
I would genuinely recommend Stirlingkit for their excellent customer service. It was a real pleasure to deal with honest people with integrity...
d
david lichtman
trustpilot.com
Oct 01, 2025
Buyer Beware Stirling Kit Horrible Experience
This company’s customer service is the worst. I spent 1500.00 on the Toyan V8 engine and starter kit. I began to assemble it. Right at the start of as...
C
Colin Salter
trustpilot.com
Oct 01, 2025
After contacting Martin .at Stirling…
After contacting Martin .at Stirling engines about my broken part.i sent them a picture . And Martin g...
J
Jason
trustpilot.com
Oct 01, 2025
Awesome Experience
This was the first time I bought from this company and my experience was fantastic. I bought the RETROL SE-02 kit and must say the quality is amazing....
S
Steven peters
trustpilot.com
Oct 01, 2025
Ordered rc helo and received it in 7…
Ordered rc helo and received it in 7 days. Packag...
C
Clete Sindel
trustpilot.com
Oct 01, 2025
Customer Service--Excellent!
I was in need of an HM-01 engine part that I couldn't find on the website. I received an email from Mona, who I assume is in the customer service area...
N
Norbert Eckholt
trustpilot.com
Oct 01, 2025
Took a few hours only to get an answer
Took a few hours only to get an answer. Everything went very well. Martin replied in a proper...
J
JOHN R
trustpilot.com
Oct 01, 2025
Surpassed my customer expectations
I pre-purchased a Flywing Bell 412 RC helicopter from Stirlingkit. The price beat the competition and an extra battery was included free. Free postage...
W
Willysj
trustpilot.com
Oct 01, 2025
Customer service is top notch
Customer service is top notch. They always respond in a timely manner and...
J
Jim
trustpilot.com
Oct 01, 2025
Customer service
...
L
Larry Shimp
trustpilot.com
Oct 01, 2025
Upgrade parts for the D16 diesel engine…
Upgrade parts for the D16 diesel engine were sent free of charge to improve the performance of the engine. Below is a summary of my experience. As I i...
J
Jeff
trustpilot.com
Oct 01, 2025
Enjomor 6cc antique engine
I bought a Enjomor 6cc antique engine and have been running it every day since I received it two months ago. I have had a super great time with it and...
Conclusion
Reviews show a majority of buyers experiencing fast shipping, careful packaging and responsive support staff who often resolve issues. Many customers praise the machining and finish of kits, and several state they will buy again. However, a few reviewers report assembly defects, missing or ill-fitting parts and difficulties getting returns or RMAs processed. If you shop with Stirlingkit, inspect parts on arrival, document any fit or damage issues, and confirm the returns/RMA process before purchasing high-cost kits.