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We Collect & Analyze Reviews

Hear Better
Experiences & Reviews

Hear Better is a company operating in the hearing-aid market, serving consumers seeking hearing devices and related services. People looking for Hear Better reviews typically research hearing tests, device performance, returns and warranty policies, pricing, and customer support.

Overview & Key Metrics

Reviews Analyzed 5
Positive Sentiment 60%
Latest Review 12d
Overall Rating
3.3

Our Analysis

🎯

Service quality

Some reviewers praised trial testing and helpful service interactions; one review reports an unresolved partial refund and no response from customer service.

Share of mentions
16%
Mixed
💰

Value for money

Several reviewers described sound improvement and discounts that made purchases feel worthwhile; return and warranty terms were cited as additional value.

Share of mentions
11%
Strong
⚡

User experience

Most users reported clearer hearing, comfortable fit and forgetting they wore the aids; one reviewer said a particular model failed to meet their needs.

Share of mentions
21%
Strong
🔧

Product quality

Multiple reviews mention effective sound improvement and features like rechargeable batteries and Bluetooth adjustment; one reviewer reported a device that didn’t work for them.

Share of mentions
21%
Strong
📞

Communication

Communication appears inconsistent: some reviewers received prompt answers to questions, while another reported no response regarding a refund request.

Share of mentions
11%
Mixed
⭐

Overall experience

Overall experiences are mostly positive, with successful fittings and trials noted, though a minority report serious service and refund issues affecting their overall view.

Share of mentions
21%
Strong

View all 5 public customer reviews – filtered by relevance →

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Data Collection

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AI Analysis

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All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 5 reviews

All Customer Reviews

Sources: Trustpilot (3) · Collected.reviews (2) · Quotes shortened · As of: October 2025

T
Toby
trustpilot.com Oct 01, 2025

Got Exactly what I was looking for!!!

Went in for the free hearing test which helped me understand how server my hearing was and then I got to try out a few different hearing aid models to...

R
Rich N
trustpilot.com Oct 01, 2025

VERY POOR CUSTOMER SERVICE.....DOESNT…

VERY POOR CUSTOMER SERVICE.....DOESNT RESPOND. I bought a Dream 700P & tried it for a few days. Didn't work out for me & sent back for refund. They di...

R
Rick Siegert
trustpilot.com Oct 01, 2025

An excellent online hearing aid company with several different brands.

I bought hearing aids from them. They are an online company and sell brand name hearing aids at a discount, with a 30 day return policy and a one year...

M
Myrtis Hubbard
Collected.reviews Jan 06, 2025

Dse djtbhj

Dear collected.reviews admin, You always provide practical solutions and recommendations.

L
Luca Moeller
Collected.reviews Nov 05, 2021

ITE hearing aids

I just received my ITE hearing aids and even though I wasn’t expecting much, I got really surprised. Seems like my desperation to find a solution to not being able to hear everything at work is now solved. After I received them and I put them in my ears the next morning I couldn’t believe it. I had to turn the tv down by two levels. I even forgot after a couple of hours that I had them on. I've tried others and I was just miserable with all the noise bombarding me. They are definitely worth every penny. I’m 100 % pleased with this purchase. I can’t say enough good things about them. I LOVE THESE. Thank you so much @Hear Better!

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Conclusion

Reviews show that many customers experience measurable hearing improvement, comfortable fits, and useful trial options or testing before purchase. Several reviewers note discounted pricing, rechargeable Bluetooth-adjustable models, a 30-day return window and a one-year warranty as positives. At the same time, at least one customer reported poor customer service, inconsistent communication and a partial refund without explanation. Prospective buyers should confirm trial/test options and verify return and refund procedures before purchase, and keep documentation of any support interactions.