Hear Better
Experiences & Reviews
Hear Better is a company operating in the hearing-aid market, serving consumers seeking hearing devices and related services. People looking for Hear Better reviews typically research hearing tests, device performance, returns and warranty policies, pricing, and customer support.
Overview & Key Metrics
Our Analysis
Service quality
Some reviewers praised trial testing and helpful service interactions; one review reports an unresolved partial refund and no response from customer service.
Value for money
Several reviewers described sound improvement and discounts that made purchases feel worthwhile; return and warranty terms were cited as additional value.
User experience
Most users reported clearer hearing, comfortable fit and forgetting they wore the aids; one reviewer said a particular model failed to meet their needs.
Product quality
Multiple reviews mention effective sound improvement and features like rechargeable batteries and Bluetooth adjustment; one reviewer reported a device that didnโt work for them.
Communication
Communication appears inconsistent: some reviewers received prompt answers to questions, while another reported no response regarding a refund request.
Overall experience
Overall experiences are mostly positive, with successful fittings and trials noted, though a minority report serious service and refund issues affecting their overall view.
Our Independent Methodology
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Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
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Zero company influence. No payments, no bias โ just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 5 verified reviews (November 2021 โ October 2025).
ITE hearing aids
"I just received my ITE hearing aids and even though I wasnโt expecting much, I got really surprised. Seems like my desperation to find a solution to not being able to hear everything at work is now solved. After I received them and I put them in my ears the next morning I couldnโt believe it. I had to turn the tv down by two levels. I even forgot after a couple of hours that I had them on. I've tried others and I was just miserable with all the noise bombarding me. They are definitely worth every penny. Iโm 100 % pleased with this purchase. I canโt say enough good things about them. I LOVE THESE. Thank you so much @Hear Better!"
Got Exactly what I was looking for!!!
"Went in for the free hearing test which helped me understand how server my hearing was and then I got to try out a few different hearing aid models to..."
VERY POOR CUSTOMER SERVICE.....DOESNTโฆ
"VERY POOR CUSTOMER SERVICE.....DOESNT RESPOND. I bought a Dream 700P & tried it for a few days. Didn't work out for me & sent back for refund. They di..."
An excellent online hearing aid company with several different brands.
"I bought hearing aids from them. They are an online company and sell brand name hearing aids at a discount, with a 30 day return policy and a one year..."
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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All Customer Reviews
Sources: Trustpilot (3) ยท Collected.reviews (2) ยท Quotes shortened ยท As of: October 2025
Got Exactly what I was looking for!!!
Went in for the free hearing test which helped me understand how server my hearing was and then I got to try out a few different hearing aid models to...
VERY POOR CUSTOMER SERVICE.....DOESNTโฆ
VERY POOR CUSTOMER SERVICE.....DOESNT RESPOND. I bought a Dream 700P & tried it for a few days. Didn't work out for me & sent back for refund. They di...
An excellent online hearing aid company with several different brands.
I bought hearing aids from them. They are an online company and sell brand name hearing aids at a discount, with a 30 day return policy and a one year...
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Dear collected.reviews admin, You always provide practical solutions and recommendations.
ITE hearing aids
I just received my ITE hearing aids and even though I wasnโt expecting much, I got really surprised. Seems like my desperation to find a solution to not being able to hear everything at work is now solved. After I received them and I put them in my ears the next morning I couldnโt believe it. I had to turn the tv down by two levels. I even forgot after a couple of hours that I had them on. I've tried others and I was just miserable with all the noise bombarding me. They are definitely worth every penny. Iโm 100 % pleased with this purchase. I canโt say enough good things about them. I LOVE THESE. Thank you so much @Hear Better!
Conclusion
Reviews show that many customers experience measurable hearing improvement, comfortable fits, and useful trial options or testing before purchase. Several reviewers note discounted pricing, rechargeable Bluetooth-adjustable models, a 30-day return window and a one-year warranty as positives. At the same time, at least one customer reported poor customer service, inconsistent communication and a partial refund without explanation. Prospective buyers should confirm trial/test options and verify return and refund procedures before purchase, and keep documentation of any support interactions.