Wine On Sale
Experiences & Reviews
Wine On Sale is an online wine retailer that sells wines via its website, offering curated selections and promotional pricing. The site presents inventory, pricing and shipping details so consumers can compare deals and place orders online.
Overview & Key Metrics
Our Analysis
Service quality
Most reviewers report fast delivery, helpful customer-service agents and prompt resolution of problems; one reviewer reported a shipping-damaged bottle.
Value for money
Reviewers often cite competitive prices, case discounts and occasional free shipping or extra percentage-off offers as reasons they buy here.
User experience
Ordering is described as easy and deliveries arrive quickly by most reviewers; a few customers noted the received selection differed from pictures.
Product quality
Many customers report good-to-premium wines in their orders, while a minority reported damaged bottles or unexpected substitutions in shipped selections.
Communication
Customers describe responsive, polite support (same-day replies, emails, refunds, replacements and applied discounts) and named staff who helped resolve issues.
Overall experience
Most reviewers express repeat purchases and trust in the company, noting good experiences overall despite occasional issues that were remedied.
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias โ just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 20 verified reviews (October 2025).
Best of everything!
"Fast service, great wine and great prices. They back..."
Very satisfied
"This is the second time Iโve bought wine from wine on sale.com. I have been very satisfied with the wines been delicious. I also had an issue with one..."
One bottle was broken during shipping
"One bottle was broken during shipping, but I am getting a re..."
I wasn't happy that my selections ofโฆ
"I wasn't happy that my selections of wines was vastly different than the obvio..."
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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All Customer Reviews
Sources: Trustpilot (20) ยท Quotes shortened ยท As of: October 2025
Best of everything!
Fast service, great wine and great prices. They back...
Very satisfied
This is the second time Iโve bought wine from wine on sale.com. I have been very satisfied with the wines been delicious. I also had an issue with one...
You guys are great the prices areโฆ
You guys are great the prices are...
Exceptional customer service
I made an error when ordering. I thought my Groupon coupon was excepted. Unfortunately it wasnโt and I was charged the full amount. With Lupeโs help,...
Easy to purchase
Easy to purchase. Reasonable pri...
They do what they claim to do.
They do what th...
Nothing but great experiences workingโฆ
Nothing but great experienc...
No shipping cost on a case at aโฆ
No shipping cost on a case at a competitive price, Followed by an email for another 5% off on my next purch...
Let Them Pick Your Selection
The package was at a surprisingly low price and came quickly. I anxiously opened and put the 20 curated bottles into my (cool) basement wine racks. As...
If satisfied.for some reason there is a problemโฆ
If for some reason there is a problem with my order you go out of...
One bottle was broken during shipping
One bottle was broken during shipping, but I am getting a re...
Great Deals and Customer Service!
The great savings that you offer and the free shipping is always great. Lupe, the customer service rep was so kind and effic...
They are a very trustworthy company
They are a very t...
I wasn't happy that my selections ofโฆ
I wasn't happy that my selections of wines was vastly different than the obvio...
All went well
...
Great selection of wine Easy ordering โฆ
Great selection of wine Easy ordering Delivered t...
Very happy with your customer service
Very happy with your customer service...
Great product and service
The wine is always delivered quickly. The wine is always very good. This is the first time I ever had a com...
Great service from customer serviceโฆ
Great service from customer service representat...
Good service with my first order
Very pleased and satisfied with the entire process and the verification of the delivery address due...
Conclusion
Reviews show consistent praise for fast delivery, responsive customer service and competitive pricing; multiple customers describe replacements, refunds and quick resolutions. Several reviewers name staff who provided timely help, indicating a reliable support process for order problems. A small number of reviews note issues such as a broken bottle in transit or shipments that differed from advertised photos. If these outcomes concern you, check the sellerโs selection and shipping policies before ordering and contact customer service promptlyโreviewers report effective resolution when they do. For shoppers prioritizing price and quick service, these reviews suggest good value, but be aware of the occasional quality or selection discrepancy.