Reviews Analyzed
20
We Collect & Analyze Reviews
Wine On Sale
Experiences & Reviews
Wine On Sale is an online wine retailer that sells wines via its website, offering curated selections and promotional pricing. The site presents inventory, pricing and shipping details so consumers can compare deals and place orders online.
Overview & Key Metrics
Positive Sentiment
100%
Latest Review
19d
Overall Rating
4.8
Our Analysis
🎯
Service quality
Most reviewers report fast delivery, helpful customer-service agents and prompt resolution of problems; one reviewer reported a shipping-damaged bottle.
Share of mentions
Strong
22%
💰
Value for money
Reviewers often cite competitive prices, case discounts and occasional free shipping or extra percentage-off offers as reasons they buy here.
Share of mentions
Strong
10%
⚡
User experience
Ordering is described as easy and deliveries arrive quickly by most reviewers; a few customers noted the received selection differed from pictures.
Share of mentions
Strong
9%
🔧
Product quality
Many customers report good-to-premium wines in their orders, while a minority reported damaged bottles or unexpected substitutions in shipped selections.
Share of mentions
Mixed
10%
📞
Communication
Customers describe responsive, polite support (same-day replies, emails, refunds, replacements and applied discounts) and named staff who helped resolve issues.
Share of mentions
Strong
19%
⭐
Overall experience
Most reviewers express repeat purchases and trust in the company, noting good experiences overall despite occasional issues that were remedied.
Share of mentions
Strong
29%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 20 verified reviews (October 2025).
Best of everything!
"Fast service, great wine and great prices. They back..."
Paola Luchi
Trustpilot
Oct 01, 2025
Featured for: mentions service price product
Very satisfied
"This is the second time I’ve bought wine from wine on sale.com. I have been very satisfied with the wines been delicious. I also had an issue with one..."
Susan McGuire
Trustpilot
Oct 01, 2025
Featured for: replacement resolved product issue
One bottle was broken during shipping
"One bottle was broken during shipping, but I am getting a re..."
ALONZO BUCKLER
Trustpilot
Oct 01, 2025
Featured for: broken bottle, refund noted
I wasn't happy that my selections of…
"I wasn't happy that my selections of wines was vastly different than the obvio..."
Steven Troufield
Trustpilot
Oct 01, 2025
Featured for: selection differed from photos
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 20 reviews
All Customer Reviews
Sources: Trustpilot (20) · Quotes shortened · As of: October 2025
P
Paola Luchi
trustpilot.com
Oct 01, 2025
Best of everything!
Fast service, great wine and great prices. They back...
S
Susan McGuire
trustpilot.com
Oct 01, 2025
Very satisfied
This is the second time I’ve bought wine from wine on sale.com. I have been very satisfied with the wines been delicious. I also had an issue with one...
T
Thekla
trustpilot.com
Oct 01, 2025
You guys are great the prices are…
You guys are great the prices are...
C
Carol
trustpilot.com
Oct 01, 2025
Exceptional customer service
I made an error when ordering. I thought my Groupon coupon was excepted. Unfortunately it wasn’t and I was charged the full amount. With Lupe’s help,...
M
Mugsy
trustpilot.com
Oct 01, 2025
Easy to purchase
Easy to purchase. Reasonable pri...
P
Paul Iemma
trustpilot.com
Oct 01, 2025
They do what they claim to do.
They do what th...
R
Richard Zue
trustpilot.com
Oct 01, 2025
Nothing but great experiences working…
Nothing but great experienc...
J
Jc
trustpilot.com
Oct 01, 2025
No shipping cost on a case at a…
No shipping cost on a case at a competitive price, Followed by an email for another 5% off on my next purch...
c
customer
trustpilot.com
Oct 01, 2025
Let Them Pick Your Selection
The package was at a surprisingly low price and came quickly. I anxiously opened and put the 20 curated bottles into my (cool) basement wine racks. As...
C
Chasey
trustpilot.com
Oct 01, 2025
If satisfied.for some reason there is a problem…
If for some reason there is a problem with my order you go out of...
A
ALONZO BUCKLER
trustpilot.com
Oct 01, 2025
One bottle was broken during shipping
One bottle was broken during shipping, but I am getting a re...
M
MRG
trustpilot.com
Oct 01, 2025
Great Deals and Customer Service!
The great savings that you offer and the free shipping is always great. Lupe, the customer service rep was so kind and effic...
A
Afitz
trustpilot.com
Oct 01, 2025
They are a very trustworthy company
They are a very t...
S
Steven Troufield
trustpilot.com
Oct 01, 2025
I wasn't happy that my selections of…
I wasn't happy that my selections of wines was vastly different than the obvio...
W
Widamanalan
trustpilot.com
Oct 01, 2025
All went well
...
J
John Joseph
trustpilot.com
Oct 01, 2025
Great selection of wine Easy ordering …
Great selection of wine Easy ordering Delivered t...
C
Claire GInunas
trustpilot.com
Oct 01, 2025
Very happy with your customer service
Very happy with your customer service...
L
Linda M
trustpilot.com
Oct 01, 2025
Great product and service
The wine is always delivered quickly. The wine is always very good. This is the first time I ever had a com...
t
tc
trustpilot.com
Oct 01, 2025
Great service from customer service…
Great service from customer service representat...
K
Kathy Bielinski
trustpilot.com
Oct 01, 2025
Good service with my first order
Very pleased and satisfied with the entire process and the verification of the delivery address due...
Conclusion
Reviews show consistent praise for fast delivery, responsive customer service and competitive pricing; multiple customers describe replacements, refunds and quick resolutions. Several reviewers name staff who provided timely help, indicating a reliable support process for order problems. A small number of reviews note issues such as a broken bottle in transit or shipments that differed from advertised photos. If these outcomes concern you, check the seller’s selection and shipping policies before ordering and contact customer service promptly—reviewers report effective resolution when they do. For shoppers prioritizing price and quick service, these reviews suggest good value, but be aware of the occasional quality or selection discrepancy.