Reviews Analyzed
21
We Collect & Analyze Reviews
Airgun Depot
Experiences & Reviews
Airgun Depot is a U.S.-based online retailer focused on airguns, pellets, optics and related accessories. The site lists multiple brands and product types and is used by hobbyists and sport shooters researching gear and parts.
Overview & Key Metrics
Positive Sentiment
95%
Latest Review
14d
Overall Rating
4.4
Our Analysis
🎯
Service quality
Customers commonly praise fast shipping and knowledgeable sales staff; a few mention difficulty reaching support by phone or isolated fulfillment issues.
Share of mentions
Strong
24%
💰
Value for money
Many reviewers say prices and reward redemptions offer good value; a minority highlight added shipping or state-specific fees that raise costs.
Share of mentions
Strong
9%
⚡
User experience
Several users find the website easy to navigate and ordering smooth, while others report confusing product choices or unclear instructions for operation.
Share of mentions
Mixed
11%
🔧
Product quality
Most products arrive in good condition and meet expectations; some buyers report fitment issues, loading defects or scope mounting problems.
Share of mentions
Mixed
20%
📞
Communication
Buyers note helpful email/chat replies and proactive follow-ups, but multiple reviews describe slow, incomplete or unsatisfactory responses about shipments.
Share of mentions
Mixed
11%
⭐
Overall experience
Overall impressions are positive: repeat purchases and recommendations are common, though a few customers report serious fulfillment or product problems.
Share of mentions
Strong
25%
Our Independent Methodology
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Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (October 2021 – October 2025).
Ripped off!
"The order was shipped in 2 parts. The second shipment tracking said lable created waiting on items. Airgun depot website instructs you to wait, assuri..."
Russell Mccann
External Source
Sep 11, 2025
Featured for: Shipment lost; customer service failure
Multiple Orders
"I have had multiple purchases from Airgun Depot and all along I've had a great experience with them. Never had any issues so far. Delivery has always been timely and the sales team that I've interacted with during my purchase has been super helpful in product recommendations. All my orders have always arrived in great shape and in perfect condition, with no damage. The only drawback I can highlight (too unfortunate I gotta mention) is that sometimes they're kinda so busy that reaching out via a call can become futile. I have recommended this site to friends and I'll order from them again!"
Jeff S.
Collected.reviews
Oct 31, 2021
Featured for: Repeat buyer; timely delivery; hard-to-call
This rifle was a good buy for me
"This rifle was a good buy for me. But the instructions are very hard to understand. I’m just now trying to understand this operation of this rifle. Yo..."
George Johnson
External Source
Sep 20, 2025
Featured for: Good value; unclear instructions and site
Knowledgeable sales staff exceptional products.
"Knowledgeable sales staff, patient guidance, really helped out an old air gunner who had been out of the Tech side of advances of the..."
Will
External Source
Jul 21, 2025
Featured for: Knowledgeable staff; quality products praised
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: External Source (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
A
Anna Curts
External Source
Sep 29, 2025
Found something online
Found something online, then called with questions. Salesman answered everything then sent us an email with different items we may want to consider to...
d
dectedaol.com
External Source
Sep 28, 2025
great help making a decision
great help making a decisio...
R
Randall Swift
External Source
Sep 20, 2025
I didn’t make an order
I didn’t make an order. Folks I talked to were helpful though. There were just too many rifles to choose from. It j...
G
George Johnson
External Source
Sep 20, 2025
This rifle was a good buy for me
This rifle was a good buy for me. But the instructions are very hard to understand. I’m just now trying to understand this operation of this rifle. Yo...
R
Ron
External Source
Sep 15, 2025
Fast shipping
Fast shipping, great com...
R
Russell Mccann
External Source
Sep 11, 2025
Ripped off!
The order was shipped in 2 parts. The second shipment tracking said lable created waiting on items. Airgun depot website instructs you to wait, assuri...
M
MIKE NOLAN
External Source
Sep 07, 2025
Unfortunately 2 items were missing from…
Unfortunately 2 items were missing from my order, that being said, yo...
p
pedrodiegoyahoo.com
External Source
Sep 04, 2025
Excelent very good
...
A
Adam Villegas
External Source
Aug 27, 2025
AGD rocks
I have order a few times from AGD. Every time I have received exactly what I ordered exactly as de...
G
Geo Johnson
External Source
Aug 24, 2025
Excellent packaging with no damaged pellets
I some rewards points to cash in which helped with the cost of the JSB pellets. Airgun Depot always does an excellent job of packaging the pellets so...
F
Francois A.
External Source
Aug 16, 2025
Excellent product at first glance.
Excellent product at first glance. I h...
r
ricardo garibay
External Source
Aug 11, 2025
CROSMAN 1077 NEEDS INPROVMENT
ONE OF THE RIFLES DOESNT HOLD THE PELETS THEY FALL RIGHT TRUE HARD TO LOAD, AND THE CARTRIDGES GETE...
C
Christopher Beck
External Source
Aug 10, 2025
Prices are ok
Prices are ok, until you add...
B
Bill
External Source
Aug 09, 2025
From start to finish
From start to finish, I had great service and help, my only dislike (this...
D
Danny Heinlein
External Source
Aug 09, 2025
scope questions
had questions concerning a scope & mount...
T
Terry Coltrane
External Source
Aug 09, 2025
Great ordering experience
Great product at...
J
Jerry VanNuil
External Source
Aug 05, 2025
Great value!
Great price, quick shipping, and quality product. Every...
J
John Johnson
External Source
Jul 30, 2025
easy to navigate web site
...
C
Consumer
External Source
Jul 25, 2025
Gun worked flawlessly out of box
Gun came in perfect conditio...
W
Will
External Source
Jul 21, 2025
Knowledgeable sales staff exceptional products.
Knowledgeable sales staff, patient guidance, really helped out an old air gunner who had been out of the Tech side of advances of the...
Conclusion
Reviews indicate Airgun Depot is often reliable for fast shipping, accurate order fulfillment and knowledgeable sales support. Customers frequently report good product condition and acceptable pricing, and reward redemptions are noted as helpful. Areas to watch include occasional shipment failures or missing items and some product fitment or instruction problems (for example, scope ring compatibility and pump vs CO₂ clarification). When buying, verify accessory compatibility (rings, mounts) and confirm shipping protections; contact support promptly if items are missing or tracking stalls.