Several reviewers say 1791 Gunleather ships slowly and is hard to reach. One reviewer also reports a bad interaction with customer-facing staff. At least one reviewer praises the holster’s fit and build quality. Overall, the comments split between strong product satisfaction and service frustrations.
Examples from available reviews (Dec 2021 – Mar 2026).
Reviewer experienced poor communication and slow shipping from the company.
“bad communication and slow in shipping.”
Company failed to respond promptly to customer inquiries or issues.
“This company seems incapable of communication.”
Holster fits well and is high quality, but customer service was rude.
“the company's customer service is the worst on the planet earth.”
One service-tagged review praises holster fit and construction but also criticizes staff behavior. Other mentions of service quality don’t appear beyond that single detailed example.
Only a few reviews discuss price directly. The higher-scoring review suggests the value feels acceptable based on fit and materials. No reviews explicitly call the products a poor value.
Two reviews center on slow shipping and missed replies. For those reviewers, the logistics issues define the experience. A positive hands-on impression of the holster shows up only once.
One reviewer describes a well-fitting, high-quality holster. No one reports defects or material failures. Positive notes about the product appear only occasionally in the sample.
Poor communication is the most repeated complaint. Two reviewers say the company didn’t respond or communicated badly. Several entries mention slow shipping alongside the lack of response.
The reviews split between praise for the holster and criticism of service. Lower scores focus on communication and shipping, while a higher score highlights the holster itself. That contrast shapes the overall impression in the available reviews.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (2) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Reviewer experienced poor communication and slow shipping from the company.
“bad communication and slow in shipping.”
Company failed to respond promptly to customer inquiries or issues.
“This company seems incapable of communication.”
As an avid gun enthusiast and shooter, my husband is very particular about the holsters he uses to carry his guns. I've purchased numerous holsters for my husband's Sig Sauer P938, this being the third. He has been carrying it every day now for a month. It's comfortable, it has great retention and the gun fits perfectly in it. The quality is excellent and the price is great! Nevertheless, the company's customer service is the worst on the planet earth. It took me weeks to place my order just because they could not help me get the best holster. In addition, they were rude and very disrespectful. I wish their manager could just do something about it!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
1791 Gunleather makes leather holsters and carry accessories for handguns. It sells molded leather options for inside-the-waistband and outside-the-waistband carry. Products are available on the company website and through authorized retail partners. The brand emphasizes handcrafted leatherwork and model-specific fit for common firearm models.