Reviews show consistent praise for the holster’s fit, comfort, and retention in at least one hands-on account (notably for a Sig Sauer P938). However, multiple reviewers report serious issues with customer service and communication, including slow shipping updates, unreturned callbacks, and unanswered chats. Prospective buyers should weigh the positive product feedback against the reported service shortcomings; check seller shipping and return policies before ordering. If communication or order support is a priority, consider contacting the seller in advance or purchasing through an authorized dealer or retailer that offers clearer customer assistance.
Examples from available reviews (Dec 2021 – Feb 2026).
Holster fits well and is high quality, but customer service was rude.
“the company's customer service is the worst on the planet earth.”
Reviewer experienced poor communication and slow shipping from the company.
“bad communication and slow in shipping.”
Company failed to respond promptly to customer inquiries or issues.
“This company seems incapable of communication.”
Multiple reviewers report consistently poor customer service: delays placing orders, rude or unhelpful staff, and ineffective support when assistance was needed.
A single reviewer called the holster good value and praised the price, but there are too few mentions to generalize across purchases.
One reviewer describes comfortable daily carry, strong retention, and a secure fit for a Sig Sauer P938, indicating a positive in-use experience in that instance.
A lone review praises excellent leather quality and precise firearm fit; limited corroboration means broader product-quality conclusions are tentative.
Multiple reviews describe communication failures: unreturned callbacks, unanswered chat messages, slow shipping updates, and insufficient order-status information.
Some users report good holster fit and comfort but overall satisfaction is undermined by repeated service and communication problems across reviews.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (2) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Reviewer experienced poor communication and slow shipping from the company.
“bad communication and slow in shipping.”
Company failed to respond promptly to customer inquiries or issues.
“This company seems incapable of communication.”
As an avid gun enthusiast and shooter, my husband is very particular about the holsters he uses to carry his guns. I've purchased numerous holsters for my husband's Sig Sauer P938, this being the third. He has been carrying it every day now for a month. It's comfortable, it has great retention and the gun fits perfectly in it. The quality is excellent and the price is great! Nevertheless, the company's customer service is the worst on the planet earth. It took me weeks to place my order just because they could not help me get the best holster. In addition, they were rude and very disrespectful. I wish their manager could just do something about it!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
1791 Gunleather is a U.S.-based manufacturer of leather holsters and concealed-carry accessories. The brand is commonly searched by consumers looking for model-specific leather IWB/OWB holsters, fit and retention information, and hands-on user feedback about carry comfort and durability.