Most reviewers report prompt, capable technical support and frequent, timely shipment of replacement parts, which is important when hardware issues arise. Many users find Anycubic printers offer good print quality for the price after initial tuning, and several reviewers note easy setup and reliable out‑of‑the‑box performance. However, isolated but serious cases describe wrong shipments, slow or burdensome return handling, and cosmetic or component defects. When buying, check the seller’s return policy, warranty terms, and support channels so you can confirm replacement‑part availability and expected response times.
Examples from available reviews (Dec 2021 – Feb 2026).
They shipped the wrong printer, delayed replacement, and provided inadequate compensation.
“They made a mistake in shipping and sent me the wrong product.”
Support team was responsive and provided helpful daily ticket responses.
“The customer service overall is excellence.”
Printer produces solid, high-quality prints and support was prompt.
“it turns out solid, high-quality prints”
Issue resolution took a while but appears nearly solved.
“It has taken a while to get the issues fixed”
Most reviewers describe fast, helpful technical support and prompt parts shipment; a small number report slow handling or poorly managed returns causing disruption.
Several users say printers deliver good print quality for the price and occasional deals; one reviewer reported a costly shipping error affecting value.
Users report generally straightforward setup and solid prints after initial tuning; some encountered persistent issues that required multiple support interactions.
Many reviews praise solid print results and reliable hardware; others note isolated part failures, cosmetic defects, or wrong-product shipments.
Reviewers frequently highlight quick, clear replies and timely status updates from support; a minority report poor shipping communication and delayed replacements.
Overall impressions are positive for product and support in most reviews, while a few describe severe shipping or warranty-handling problems that harmed their business.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (60) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Support directs to wikis and provides warranty parts when needed.
“they will provide parts for you to repair your unit as long as it’s still under warranty.”
Support sent a free spare part within two hours after contact.
“spare part sent for free within 2 hours!”
Cobra S1 combo is great value, with especially valuable support.
“the cobra S1 combo is great value for the prices”
Kobra S1 is great and support helped instantly after a break.
“the support from anycubic instantly helped”
Bell from customer service was very helpful.
“Bell with customer service is very helpful”
Reviewer praises Anycubic for fast, impeccable service.
“Another fast and impeccable service from ANYCUBIC!!!”
Customer service replied quickly and sent free replacement part and instructions.
“When those didn’t work they immediately sent me a replacement part and instructions at no cost.”
Warranty claim replied in under a day and replacement part was sent.
“took less than a day to get reply”
Support was easy to deal with and responded the next day.
“Easy to deal with...next day response....”
Customer service understood issue and replaced the hotend without fuss.
“they understood and replaced the Hotend.”
Support was friendly, professional, and fast; printer praised.
“Friendly, professional, and fast!”
Initial communication was difficult but support provided a replacement camera.
“got me a new camera for my kobra 3 Max 🥰”
Customer service and engineering quickly resolved Kobra S1 issues.
“customer service and engineering team quickly resolved without hesitation!!!”
Support response was slow and technician did not understand, user self-resolved.
“the service technician, who did not seem to understand what was wrong”
Anycubic support delivered exceptional attention and went above and beyond.
“truly goes above and beyond.”
Support persistently replaced parts and fully resolved auto-leveling issue.
“provided a complete printhead assembly, which fully resolved the problem.”
Support team was quick and responsive.
“Quick and responsive support team!”
Customer service quickly identified the hot bed issue and sent a replacement.
“have sent me a new hot bed replacement.”
Anycubic rose to the occasion repeatedly and provided strong support.
“They are there to help. An they have been pretty amazing.”
Cobra V3 prints wonderful and customer service was beyond amazing.
“customer service has been beyond amazing to help me”
Support team persistently helped until printer worked again.
“The support team is amazing!”
Service was really fast and printers are good.
“Realy fast service, good printers!”
Support responded timely and was willing to find a fix.
“The timely response to my problem and willingness to find a fix”
Support quickly sent free replacement parts and instructions.
“shipped replacement parts at no cost.”
Customer service responded quickly across time zones and sent free spare parts.
“they even sent me for free some spare parts that I had broken.”
Support representative failed to resolve defects over a year.
“It took GAVIN well over a year to fix a BRAND NEW PRINTER.”
Help team persisted and communicated excellently to solve problem.
“The help team was quite persistent in making sure my problem was solved.”
Product arrived slightly late and a replacement part was sent promptly.
“They sent 1 part of it by express delivery”
Support replied within 24 hours and immediately sent replacement part.
“received a reply within 24 hours.”
Support instantly resolved pre-owned printer pairing issue.
“Customer support resolved this issue instantly.”
Issue was fixed after receiving needed parts without long wait.
“i got it fixed thanks for the parts i needed not too long of a wait”
Company has been friendly and going strong for nine years.
“A friendly company since the A6 FDM, still going strong after 9 years.”
Response was very quick and help was great.
“Very quick to get a response and great help”
Support line was friendly, helpful, and resolved issues quickly.
“Everything worked quick and smoothly.”
Reviewer considers Anycubic a serious company with its employees and products.
“The Company Anycubic is seriously company with all their employees and products”
Support provided inadequate shipment updates and caused customer frustration.
“the very intelligent agent sent me another photo of the website”
Tech support promptly shipped a replacement cable the next day.
“they had a new cable on its way the next day.”
Support issued a replacement part after discussing the issue.
“issued a replacement part that should solve the issue.”
Customer service responded immediately and resolved issues quickly.
“the customer service is outstanding”
Reviewer praises Anycubic for top service.
“Top service”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Anycubic is a manufacturer of consumer desktop 3D printers and related supplies (filament, resin and replacement parts). The company sells compact FDM and resin printers and distributes units worldwide through its own store and third-party retailers. Consumers searching for Anycubic reviews typically seek information about print quality, reliability, spare-part availability and customer support responsiveness.