Review content shows many customers experience reliable products, with several reports of strong performance (coolers keeping food cold, solar panels meeting or exceeding output). Multiple reviews mention fast shipping and responsive staff who resolved returns or refunds. However, there are recurring complaints about post-sale support in a few cases, and at least one reviewer reported altitude-related cycling problems. Prospective buyers should verify warranty and support policies, ask about known altitude limitations if relevant, and consider contacting customer service before purchase to confirm model suitability.
Examples from available reviews (Dec 2021 – Feb 2026).
Purchased panels and hardware; products exceeded advertised power output.
“Bouge has great customer service, fast shipping and great products.”
Company refused repair support, blaming the compressor's origin.
“the compressor is not from our company”
Cooler quick-cycled at high elevation and customer service was unhelpful.
“BougeRV customer service is a joke.”
Customer service refunded purchase and allowed keeping the broken camping light.
“Called customer service and they refunded me and let me keep the item.”
Many reviewers describe fast, helpful service and installations; a minority report unresponsive after-sales support or unresolved repairs.
Reviewers often report good value—products can save on ice/energy or exceed advertised output; price concerns appear rarely.
Users report straightforward setup, useful features (battery protection, website experience) and reliable in-trip use; occasional operational issues at high elevation.
Most reviewers report reliable, well-performing coolers and solar gear; some mention specific defects or altitude-related performance problems.
Several reviewers praise prompt, friendly replies and refunds; others report delayed responses, unhelpful troubleshooting requests, or denied repair responsibility.
Overall impressions are largely positive, highlighting product reliability and helpful service; a smaller group reports support failures or operational issues.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (60) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Purchase arrived on time and undamaged.
“My purchase arrived on time and was not damaged.”
Purchase arrived on time and undamaged.
“My purchase arrived on time and was not damaged.”
Eco mode allowed overnight operation eight hours on a small battery.
“The eco mode allows us to run the unit overnight 8 hours at 0 degrees F.”
Eco mode allowed overnight operation eight hours on a small battery.
“The eco mode allows us to run the unit overnight 8 hours at 0 degrees F.”
Website provided helpful solar information but lacked clarity on mounting parts.
“My only complaint is the BougeRV website was not completely clear about the parts/components required to mount the solar panels.”
Website provided helpful solar information but lacked clarity on mounting parts.
“My only complaint is the BougeRV website was not completely clear about the parts/components required to mount the solar panels.”
Customer service was excellent and handled a return without issue.
“Customer service was excellent. Had a problem with the first one sent it back no problem.”
Customer service was excellent and handled a return without issue.
“Customer service was excellent. Had a problem with the first one sent it back no problem.”
They replaced a fridge under warranty but shipping took a few weeks.
“Bouge rv responded quickly to my warranty claim.”
They replaced a fridge under warranty but shipping took a few weeks.
“Bouge rv responded quickly to my warranty claim.”
Purchased multiple items; customer service quickly replaced a cracked solar panel.
“One of the solar panels had cracks on the surface and Bougerv sent a replacement within a week.”
Purchased multiple items; customer service quickly replaced a cracked solar panel.
“One of the solar panels had cracks on the surface and Bougerv sent a replacement within a week.”
Could not return a Christmas gift ski rack due to strict return policy.
“It was past the 30 day return policy and am not able to return it and cannot use it.”
Could not return a Christmas gift ski rack due to strict return policy.
“It was past the 30 day return policy and am not able to return it and cannot use it.”
Blankets are great, large, have multiple settings, and arrive quickly.
“The blankets are great.”
Blankets are great, large, have multiple settings, and arrive quickly.
“The blankets are great.”
Smooth transaction with fast shipping and good product value.
“Another smooth transaction.”
Smooth transaction with fast shipping and good product value.
“Another smooth transaction.”
Received heater missing accessories; replacement delayed and communication via email only.
“no replacement has arrived yet.”
Received heater missing accessories; replacement delayed and communication via email only.
“no replacement has arrived yet.”
Product was low quality, exhaust pipe stuck, and no replacement available.
“Cheap as in low quality.”
Product arrived low quality and no replacement or solution was provided.
“Cheap as in low quality.”
Good experience with heaters but cannot find the diesel heater for purchase.
“Good experience with both the diesel heater and the hot water heater”
Good experience with heaters but unable to find diesel heater for purchase.
“Good experience with both the diesel heater and the hot water heater”
Order was wrong; had to return heavy item with no compensation offered.
“U got my order wrong and i had to go return a heavy 40lb object. No compensation or anything offered”
Order was incorrect and return was required with no compensation offered.
“U got my order wrong and i had to go return a heavy 40lb object.”
Product highly praised and customer service resolved issue promptly.
“The product is hands down the best I have used.”
Product performed excellently and customer service resolved issues promptly.
“The product is hands down the best I have used.”
Light had form-factor issues but support replaced it with little hassle.
“they replaced the light with little hassle.”
Product had mechanical issues but support replaced it with little hassle.
“replaced the light with little hassle.”
Multiple orders and an issue were handled well; will continue ordering.
“I will continue to order from them”
Multiple orders went well and the reviewer will continue purchasing.
“I have made several orders from them”
Refrigerator/freezer performed very well on first trip; likely need battery for overnight.
“We took the refrigerator / freezer on our first trip and I preformed very well.”
Refrigerator/freezer performed well on first trip but needs battery overnight.
“We took the refrigerator / freezer on our first trip and I preformed very well.”
Reviewer criticizes deceptive discounts and confusing pricing, won't purchase.
“Stop the deceptive discounts on your Web Pages!”
Reviewer refuses to purchase due to confusing, deceptive discounts.
“Stop the deceptive discounts on your Web Pages!”
Tech support reliably provided configuration information via call and email.
“Called and emailed their tech support for info I needed to configure my system and they always came through.”
Tech support responded to calls and emails and provided needed information.
“they always came through.”
Product met size, transport, and feature requirements and satisfied reviewer.
“Checked all my requirements boxes!”
Compact, transportable product fits carry case and supports sink and shower.
“Compact Size of product & accessaries.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
BougeRV is a brand offering portable refrigeration, coolers, solar panels and related RV/outdoor power accessories, primarily sold online to RVers and outdoor users. People researching BougeRV commonly look for product reliability, battery and voltage features, shipping and after-sales support information. Review summaries can help prospective buyers compare model performance, service responsiveness, and suitability for travel or high-elevation use.