Reviews Analyzed
3
We Collect & Analyze Reviews
Motion Grey
Experiences & Reviews
Motion Grey is a seller of office seating and ergonomic chairs sold online to consumers. People searching reviews typically want information on chair comfort, build quality, delivery and after-sales support before buying. Review summaries can help shoppers compare product comfort and service reliability when evaluating Motion Grey listings.
Overview & Key Metrics
Positive Sentiment
33%
Latest Review
17d
Overall Rating
2.0
Our Analysis
🎯
Service quality
Service reliability is a major issue: one reviewer had a smooth first purchase, while two others report shipping failures and non-delivery.
Share of mentions
Weak
27%
💰
Value for money
One reviewer describes the chair as good value and comfortable; this positive signal is based on a single detailed purchase account.
Share of mentions
Mixed
9%
⚡
User experience
A single review gives a sustained positive usage report (weeks of comfortable use); other reviews do not describe product use due to order problems.
Share of mentions
Mixed
9%
🔧
Product quality
Product build and ergonomic support are praised in one review for comfort and materials; no additional product-quality evaluations appear.
Share of mentions
Mixed
9%
📞
Communication
Two reviewers report poor or nonexistent communication, describing excuses, lack of responses, and needing third-party escalation to get updates.
Share of mentions
Weak
18%
⭐
Overall experience
Overall impressions are divided: one positive purchasing experience contrasted with two strongly negative experiences centered on delivery and service.
Share of mentions
Weak
27%
Our Independent Methodology
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Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
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Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 3 verified reviews (December 2021 – October 2025).
Motion M Series High Back - Ergonomic Office Chair
"This was my first purchase from this particular seller and I was very impressed with what I saw. This chair is a great investment for the office environment, as it is an extremely comfortable chair that will provide good support for those long hours behind a desk typing away on the computer. The material of this chair made me feel as though my back wasn't going to suffer at all compared to a normal plastic-like material common in many other chairs.
The ergonomic style of this chair is also a great quality. It provides full support from the headrest right down to my lower back.I have been using my new office chair now for about three weeks and have not once had discomfort or felt as though there would be any damage done by sitting too much in one day which is a definite plus for me.
This is definitely a great investment and purchase to make for your office, as it is one of the most comfortable chairs I have sat in without being too expensive. Definitely a 5-star chair from a 5-star company!
"
Jan D.
Collected.reviews
Dec 16, 2021
Featured for: Detailed praise for comfort and value
Scammers
"Worst experience I have ever had with a company. Shipping promises were complete lies and it took me hounding a third party, BestBuy to finally get a..."
Sean Hicks
Trustpilot
Oct 01, 2025
Featured for: Contacted BestBuy to get response
Useless customer service
"They never even shipped my chair, and all I got were..."
Ted Shch
Trustpilot
Oct 01, 2025
Featured for: Says chair never shipped, excuses weekly
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 3 reviews
All Customer Reviews
Sources: Trustpilot (2) · Collected.reviews (1) · Quotes shortened · As of: October 2025
S
Sean Hicks
trustpilot.com
Oct 01, 2025
Scammers
Worst experience I have ever had with a company. Shipping promises were complete lies and it took me hounding a third party, BestBuy to finally get a...
T
Ted Shch
trustpilot.com
Oct 01, 2025
Useless customer service
They never even shipped my chair, and all I got were...
J
Jan D.
Collected.reviews
Dec 16, 2021
Motion M Series High Back - Ergonomic Office Chair
This was my first purchase from this particular seller and I was very impressed with what I saw. This chair is a great investment for the office environment, as it is an extremely comfortable chair that will provide good support for those long hours behind a desk typing away on the computer. The material of this chair made me feel as though my back wasn't going to suffer at all compared to a normal plastic-like material common in many other chairs.
The ergonomic style of this chair is also a great quality. It provides full support from the headrest right down to my lower back.I have been using my new office chair now for about three weeks and have not once had discomfort or felt as though there would be any damage done by sitting too much in one day which is a definite plus for me.
This is definitely a great investment and purchase to make for your office, as it is one of the most comfortable chairs I have sat in without being too expensive. Definitely a 5-star chair from a 5-star company!
Conclusion
Reviews for Motion Grey show a clear split: product users report good comfort and ergonomic support, but several customers experienced serious fulfillment and communication failures. If you’re considering a purchase, weigh positive product feedback against repeated reports of shipping or service breakdowns. Before buying, verify shipping timelines, tracking, and the seller’s refund policy; consider ordering through a retailer with clear support channels. Keep order records and be prepared to follow up promptly if delivery issues arise.