Reviews Analyzed
21
We Collect & Analyze Reviews
OUFER
Experiences & Reviews
OUFER is an online retailer of body jewelry and piercing accessories. Consumers searching OUFER reviews typically look for information about product materials, durability, customer service responsiveness, shipping times and returns. This summary aggregates reviewer feedback to help shoppers evaluate OUFER’s performance across those common concerns.
Overview & Key Metrics
Positive Sentiment
48%
Latest Review
22d
Overall Rating
2.8
Our Analysis
🎯
Service quality
Service reports are mixed but tend negative: some buyers received prompt replacements, while many report unhelpful or absent customer support.
Share of mentions
Weak
15%
💰
Value for money
Perceptions of value vary: several reviewers praise low prices and deals; others cite price changes after purchase or misleading material labels.
Share of mentions
Mixed
7%
⚡
User experience
Ordering and delivery are frequently praised for speed and packaging, but multiple reports note wrong/missing items or product usability problems.
Share of mentions
Mixed
15%
🔧
Product quality
Many reviews report quality issues: plating/paint loss, discoloration, loose or falling gems, and items that fail or irritate on wear.
Share of mentions
Weak
23%
📞
Communication
Communication is inconsistent: some customers receive helpful email replies, while many report unanswered phone numbers, ignored emails, or auto-responses.
Share of mentions
Weak
13%
⭐
Overall experience
Overall impressions lean negative: positive reports highlight price and shipping, but a larger share details product or support failures.
Share of mentions
Weak
28%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (November 2021 – October 2025).
2G GOLD Septum Rings
"I have been ordering from here for a while now and it is always a good experience. The merchandise is always in excellent condition and the service is great! I have never had any problems with my orders, even the ones where I have made a mistake in my own personalization or a piece of jewelry broke. They were quick to respond and send me a new piece right away. I will continue to shop with them because the customer service they provide is top notch and they have great deals and awesome stuff. They also have prompt delivery services, which is a plus. Thanks so much OUFER BODY JEWELRY!
"
Joy
Collected.reviews
Nov 21, 2021
Featured for: Positive service, quick replacement and delivery
Honest, good quality.
"This is an honest company that takes care of its costumers. They do so by providing a great packaging for gold piercings, fast delivery and great comm..."
Alina Lozinska
Trustpilot
Oct 01, 2025
Featured for: Positive communication and product quality
False Advertising
"Claims jewellery to be Stainless Steel when it's actually cheap plate. Bought a piercing which quic..."
Thea "Hughes" Pound
Trustpilot
Oct 01, 2025
Featured for: Serious quality, mislabeling, safety issue
I placed two orders for some of this…
"I placed two orders for some of this company's most expensive jewelry and days after my first order arrives and a day BEFORE my second order arrives t..."
YONATHAN
Trustpilot
Oct 01, 2025
Featured for: Price slash and unresponsive phone numbers
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
Filter by Rating
Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
C
Caitlin Casey
trustpilot.com
Oct 01, 2025
Great products at an affordable price
Great products at an affordable pri...
Y
YONATHAN
trustpilot.com
Oct 01, 2025
I placed two orders for some of this…
I placed two orders for some of this company's most expensive jewelry and days after my first order arrives and a day BEFORE my second order arrives t...
A
Allison Holt
trustpilot.com
Oct 01, 2025
I love their jewelry
I love their jewelry. The products I have received look exactly as they do online...
S
Sarah Mcmurtrey
trustpilot.com
Oct 01, 2025
I’ve tried calling and emailing…
I’ve tried calling and emailing customer...
J
Jaymie
trustpilot.com
Oct 01, 2025
I ordered two nose hoops because I…
I ordered two nose hoops because I wanted two of the same for my nose. Both nostrils are pierced. Well only one will latch and...
V
Vickianna Velazquez
trustpilot.com
Oct 01, 2025
My experience so far is they did not…
My experience so far is they did not sent the entire order,...
J
Jess S
trustpilot.com
Oct 01, 2025
Do not trust Oufer!! Not safe
Don't order from Oufer! Their designs might look cool and the deals seem great, but the quality is seriously bad and could even be unsafe. I bought so...
J
Jenna Detienne
trustpilot.com
Oct 01, 2025
Oufer jewerly
So I buy oufer jewrely alot, tbh its a hit or a miss and I know this already. I have never contacted them but this time I got a duplicate order. I ord...
J
Jolieke Bakema
trustpilot.com
Oct 01, 2025
Not stainless steel
I bought a flower rook piercing, it looked very good and there was nothing wrong at first. After a while it turned a bit...
S
Sandy Huang
trustpilot.com
Oct 01, 2025
Very good quality brand ,.I used to buy…
Very good quality brand ,.I...
L
L S
trustpilot.com
Oct 01, 2025
Scam
Scam - False shipping claims, no one answe...
N
Natalie Hopkins
trustpilot.com
Oct 01, 2025
I bought a helix post took the ball off…
I bought a helix post took the ball off the end and it flew away. Do you think I can find a...
T
Thea "Hughes" Pound
trustpilot.com
Oct 01, 2025
False Advertising
Claims jewellery to be Stainless Steel when it's actually cheap plate. Bought a piercing which quic...
L
Lauren L
trustpilot.com
Oct 01, 2025
Cheap material, not safe
I purchased a 16G Macaron Lovely Pink Horseshoe Septum Ring in which the paint flaked off within 2 days of wearing, so I removed it due to it being un...
Z
Zoe Allott
trustpilot.com
Oct 01, 2025
The best jewelry brand for price
The best jewelry brand for price & quality, also delivery much q...
A
Alina Lozinska
trustpilot.com
Oct 01, 2025
Honest, good quality.
This is an honest company that takes care of its costumers. They do so by providing a great packaging for gold piercings, fast delivery and great comm...
F
Felicia
trustpilot.com
Oct 01, 2025
Gems falling out
Ordering and shipping were both fine. I got my piece of jewelry Had it in for about two weeks a...
J
Jackie Nolan
trustpilot.com
Oct 01, 2025
Great customer service!
I was looking for a specific size ring for my conch piericing. Luckily I was able to find the perfect size on Oufer! But then tragedy struck…when fill...
B
Bec McSpeck
trustpilot.com
Oct 01, 2025
Quick but dodgy
Shipping and packaging were both very quick, so I can't fault that. The jewellery itself is pretty poor quality, with one piece I received having wobb...
A
Agate
trustpilot.com
Oct 01, 2025
Paint peeling off only after a week and a half of wearing.
I was extremely excited to receive my ordered Halloween jack-o'-lantern septum piercing. I really love the design, but only after a week and a half of...
Conclusion
Reviewer feedback for OUFER shows a clear pattern: many customers appreciate fast shipping, neat packaging and low prices, while a notable share report product failures (peeling, discoloration, loose gems) and problems contacting support. Some shoppers report quick, helpful replacements, but others describe unanswered phones, ignored emails, or inadequate remedies. If you consider purchasing, verify material claims, keep photos and order records, and consider ordering a single item first to test durability. For purchases for fresh piercings or sensitive skin, prefer vendors with documented material certifications and clear return or support processes.