Reviews Analyzed
2
We Collect & Analyze Reviews
Shabby Chic
Experiences & Reviews
Shabby Chic reviews help shoppers evaluate product quality, shipping and customer-support experiences before buying. When researching the brand, consumers commonly check product durability, return and shipping policies, and responsiveness of customer service. This summary aggregates reviewer comments so potential buyers can quickly assess recurring praise or issues related to purchases and after-sales support.
Overview & Key Metrics
Positive Sentiment
50%
Latest Review
18d
Overall Rating
3.1
Our Analysis
🎯
Service quality
Reviews report mixed service: one reviewer experienced delays but a manager resolved missing items; another describes mediocre or absent service after the store shifted online.
Share of mentions
Mixed
17%
💰
Value for money
One reviewer cites reasonable prices and a wide selection; value impressions are limited overall because only a single review directly mentions pricing.
Share of mentions
Mixed
17%
⚡
User experience
Both reviews reference the shopping experience: one had a delayed order later resolved, the other reports a worse online-only experience after the store closed.
Share of mentions
Mixed
17%
🔧
Product quality
Both reviewers specifically praise product quality, describing items as well made, durable and satisfactory across multiple purchases.
Share of mentions
Strong
17%
📞
Communication
Communication experiences vary: a customer-care manager apologized and arranged redelivery in one case, while another reviewer reports a decline in friendly online communication.
Share of mentions
Mixed
16%
⭐
Overall experience
Overall impressions are mixed: product quality is consistently praised, but delivery problems and customer-service shortcomings reduce overall satisfaction for some buyers.
Share of mentions
Mixed
16%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 2 verified reviews (November 2021 – October 2025).
Trousers, dresses, hoodies
"I love Trendy Savvy for delivering quality products, the wide range where one can shop for clothing, jewelry, footwear, and beauty products at reasonable prices. For the last two years, I have been buying stuff for my family from them. They have never disappointed me except for my previous purchase. There was some delay, and some items were missing. I contacted them, and the customer care department manager was apologetic for the delays. He also promised to have the missing items delivered without further delays. A few days after reaching out to them, I received the delivery. In less than a week, the missing items were delivered. I was satisfied, but I wished everything had been done right from the start."
Samantha Steven
Collected.reviews
Nov 17, 2021
Featured for: Notes reasonable prices and range
Wonderful products, Sad customer service
"The quality of the merchandise is truly good, well made, and lasts for years. What's lacking is the friendly customer service for online ordering. The..."
True Blue
Trustpilot
Oct 01, 2025
Featured for: Highlights online-only service decline
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 2 reviews
All Customer Reviews
Sources: Collected.reviews (1) · Trustpilot (1) · Quotes shortened · As of: October 2025
T
True Blue
trustpilot.com
Oct 01, 2025
Wonderful products, Sad customer service
The quality of the merchandise is truly good, well made, and lasts for years. What's lacking is the friendly customer service for online ordering. The...
S
Samantha Steven
Collected.reviews
Nov 17, 2021
Trousers, dresses, hoodies
I love Trendy Savvy for delivering quality products, the wide range where one can shop for clothing, jewelry, footwear, and beauty products at reasonable prices. For the last two years, I have been buying stuff for my family from them. They have never disappointed me except for my previous purchase. There was some delay, and some items were missing. I contacted them, and the customer care department manager was apologetic for the delays. He also promised to have the missing items delivered without further delays. A few days after reaching out to them, I received the delivery. In less than a week, the missing items were delivered. I was satisfied, but I wished everything had been done right from the start.
Conclusion
Reviewer comments consistently praise Shabby Chic product quality, noting well-made, durable items. At the same time, the reviews highlight customer-service and delivery issues: one reviewer reported missing items that were later redelivered after manager intervention, while another describes a perceived drop in service since the store moved to online-only. Potential buyers should weigh positive product reports against the risk of delays or limited online customer support. Before purchasing, check shipping, returns and customer-support policies and consider contacting support with any pre-purchase questions.