Reviews Analyzed
21
We Collect & Analyze Reviews
Sleepon
Experiences & Reviews
Sleepon offers consumer sleep-monitoring products including wearable rings (Go2Sleep / Sleepon 3), a companion mobile app, and related accessories such as mouth guards. Reviews indicate the company provides firmware and app updates for its devices and sells directly to consumers in multiple markets. People researching Sleepon commonly look for device reliability, app performance, and post-purchase support information.
Overview & Key Metrics
Positive Sentiment
29%
Latest Review
22d
Overall Rating
2.1
Our Analysis
🎯
Service quality
Multiple reviewers report slow or unhelpful customer service, denied refunds, and unresolved warranty or shipping issues.
Share of mentions
Weak
12%
💰
Value for money
Several buyers describe poor value due to device failures, short battery life, limited returns, or needing costly repairs.
Share of mentions
Weak
12%
⚡
User experience
Users report frequent app sync failures, missing or truncated sleep recordings, and inconsistent tracking across firmware updates.
Share of mentions
Weak
20%
🔧
Product quality
Reviews cite firmware bugs, device failures and inconsistent SpO2/heart-rate readings; some users still note comfort and useful features.
Share of mentions
Weak
21%
📞
Communication
Customers describe delayed responses, generic or unsigned support replies, and unclear shipping or return communication.
Share of mentions
Weak
11%
⭐
Overall experience
Overall impressions are mixed but skew negative: many report reliability and support problems, while some praise comfort and updates.
Share of mentions
Weak
25%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
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Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (March 2022 – October 2025).
Sleepon: A Must Have Device For Better Night Time Rest
"I recently purchased the Go2sleep sleep tracker from Sleepon, and I must say that it has completely revolutionized my sleeping habits. The device is equipped with advanced features like heart rate monitoring, HRV (Heart Rate Variability) tracking, and blood oxygen level measurement (SpO2), which help me to get a better understanding of my body's response during sleep. The setup process was effortless and took only a couple of minutes. The instructions provided were easy to understand, and the device connected seamlessly with my smartphone app. One thing that stood out for me was how comfortable I felt wearing the device throughout the night; it did not cause any discomfort or interference in my sleeping patterns. After using it for almost two weeks now, I have seen vast changes in my quality of sleep as well as getting insights into what might be hindering quality based on SpO2 measurements off 95% which suggests normal breathing compared to 86%-90% which gives insight into the possibility of apnea/hypoxia episodes |HRV>. Overall, I am extremely impressed with this product! It provides accurate results that are supported by proper research-backed reports from prestigious institutions such as Sleep Foundation HOME SLEEP TEST DEVICE. Thanks to Sleepon's Go2Sleep tracker; users can make informed decisions about their lifestyle choices related to sleeping when trying remedial measures if needed(*No intended medical advice)."
Emmerich
Collected.reviews
Mar 19, 2022
Featured for: Positive on product and setup
I purchased 2 of the new #3 model…
"I purchased 2 of the new #3 model rings. One for my wife and the other for myself. We have had them for several months now. The software and firmware..."
Randy R
Trustpilot
Oct 01, 2025
Featured for: Detailed complaint on firmware and support
No delivery
"I wish I could write an actual review, but since I never received my order there is nothing to review! I placed my order start of December, it's now e..."
BM
Trustpilot
Oct 01, 2025
Featured for: Order not delivered; poor follow-up
Can't connect to device from app
"The app that connects to the device doesn't work and loses connection with the device. As a result, the device is useless. On top of t..."
Neal
Trustpilot
Oct 01, 2025
Featured for: Can't connect; refund policy issue
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
A
Andrea
trustpilot.com
Oct 01, 2025
waste of money
distorted or completely inve...
S
Stayce
trustpilot.com
Oct 01, 2025
Negative 5-Stars!!
Negative 5-Stars!!! Complete junk!...
R
Randy R
trustpilot.com
Oct 01, 2025
I purchased 2 of the new #3 model…
I purchased 2 of the new #3 model rings. One for my wife and the other for myself. We have had them for several months now. The software and firmware...
G
Geoff Rogerson
trustpilot.com
Oct 01, 2025
Go2Sleep Device Failure - BEWARE!
As someone with very poor sleep hygiene, I purchased this $190 device with the intention of determining what my sleeping parameters were, and to hopef...
J
James
trustpilot.com
Oct 01, 2025
I recently purchased the sleepon 3 and…
I recently purchased the sleepon 3...
K
K C
trustpilot.com
Oct 01, 2025
My husband bought me this ring for…
My husband bought me this ring for Christmas, and it has never synced with the app, and the app constantly says no data and the b...
B
BM
trustpilot.com
Oct 01, 2025
No delivery
I wish I could write an actual review, but since I never received my order there is nothing to review! I placed my order start of December, it's now e...
J
Jill
trustpilot.com
Oct 01, 2025
I couldn't get the app to work
I couldn't get the app to work. I emailed the company three times and never...
A
Ange
trustpilot.com
Oct 01, 2025
No good for people who don't sleep soundly
I purchased a Go2Sleep (3) ring at Christmas and am using the Sleepon 3 app. My main frustration with this product combination is that it frequently t...
D
David
trustpilot.com
Oct 01, 2025
Version 2 was good. Version 3 not
The newest version go2sleep 3 works about half the time. About half the time it will synch but then show no data for the night. I’ll re-synch it and i...
I
Ioannis
trustpilot.com
Oct 01, 2025
SLEEPON 3 is not a final product
SLEEPON 3 is not a final product. After 3 firmware updates and at least one app update the device still does not track the total duration of my sleep...
D
David
trustpilot.com
Oct 01, 2025
Product not shipping. No response.
Ordered a product more than a month ago. Status is still preparing for shipping. Customer service always just says they’ll get back to me and never do...
D
Daniel Moore
trustpilot.com
Oct 01, 2025
Features Could Be More Comprehensive
While the SLEEPON 3 app’s features works well, I look forward to the additi...
O
Olivia Thompson
trustpilot.com
Oct 01, 2025
Portability Convenience
The Go2sleep 3 is light weight and comfortable to...
C
Casey
trustpilot.com
Oct 01, 2025
I'm impressed with the updated version.
I am the long-time user who has been relying on their products for several years, I was thrilled to hear about the new version o...
A
Avery Davis
trustpilot.com
Oct 01, 2025
It works well
Over the years, I've tried quite a few sleep trackers, and they've all performed well to some extent, but they seem to lack some key features. However...
R
Rob Mrowka
trustpilot.com
Oct 01, 2025
Horrible device and app
I was a fan of my Sleepon2 so I was excited to get the new Sleepon3. I couldn't be more disappointed or disgusted! This device an app are buggy. The r...
B
Bella C
trustpilot.com
Oct 01, 2025
Horrible experience
tried the mouth guard for four weeks to the day. I really gave it a chance but my mouth was too sensitive and I developed mouth sores. It did not stop...
J
Jackson Rowdy
trustpilot.com
Oct 01, 2025
Sleepon3 initial review very positive.
Received the Sleepon3 sleep monitoring ring device yesterday. Setup was easy with my iPhone 14. Used the device as directed on my index finger with no...
N
Neal
trustpilot.com
Oct 01, 2025
Can't connect to device from app
The app that connects to the device doesn't work and loses connection with the device. As a result, the device is useless. On top of t...
Conclusion
Reviews for Sleepon show a clear pattern: many customers report device or app reliability problems and poor after-sales support, while a smaller group reports satisfactory setup, comfort, and improved app visuals. Common issues include firmware-related tracking failures, intermittent syncing, short battery reports, and difficulty obtaining refunds or timely responses. Positive feedback centers on device comfort, rich sleep data when the device functions, and some users seeing useful features after updates. If you are considering a Sleepon product, check the current firmware/app release notes, review the seller’s return and warranty terms, and test device-app pairing promptly after delivery.