Reviews for Sleepon show a clear pattern: many customers report device or app reliability problems and poor after-sales support, while a smaller group reports satisfactory setup, comfort, and improved app visuals. Common issues include firmware-related tracking failures, intermittent syncing, short battery reports, and difficulty obtaining refunds or timely responses. Positive feedback centers on device comfort, rich sleep data when the device functions, and some users seeing useful features after updates. If you are considering a Sleepon product, check the current firmware/app release notes, review the seller’s return and warranty terms, and test device-app pairing promptly after delivery.
Examples from available reviews (Mar 2022 – Feb 2026).
Easy to set up tracker provided accurate sleep data and improved my sleep understanding.
“it has completely revolutionized my sleeping habits.”
Two rings were buggy, unreliable, and customer support was subpar.
“These devices and/or it's application is buggy and unreliable.”
Order never arrived and company provided inadequate shipping responses.
“No follow up / follow through”
App loses connection making the device unusable, and refunds are difficult.
“The app that connects to the device doesn't work and loses connection with the device.”
Multiple reviewers report slow or unhelpful customer service, denied refunds, and unresolved warranty or shipping issues.
Several buyers describe poor value due to device failures, short battery life, limited returns, or needing costly repairs.
Users report frequent app sync failures, missing or truncated sleep recordings, and inconsistent tracking across firmware updates.
Reviews cite firmware bugs, device failures and inconsistent SpO2/heart-rate readings; some users still note comfort and useful features.
Customers describe delayed responses, generic or unsigned support replies, and unclear shipping or return communication.
Overall impressions are mixed but skew negative: many report reliability and support problems, while some praise comfort and updates.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (23) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Order not received after months and company did not ship or refund.
“SLEEPON is a SCAM”
Company took payment and promised a six-week delivery but no product arrived.
“Took my money and then said that there would be a six week delivery.”
Sleepon3 performed poorly compared to Apple Watch and missed sleep data.
“this Sleepon3 is poor in data acquisition.”
Device reported distorted or invented data, reviewer calls it a scam.
“distorted or completely invented data. practically a scam”
Reviewer describes the product as junk and a ripoff company.
“Complete junk! Ripoff product by ripoff company!!!”
Two rings were buggy, unreliable, and customer support was subpar.
“These devices and/or it's application is buggy and unreliable.”
Device failed after two nights and recorded inaccurate data; support refused compensation.
“it stopped functioning; it would not turn on or register any data”
Purchased the Sleepon 3 and experienced continuous problems with it.
“I've had nothing but problems,”
Ring never synced, app showed no data, and battery died quickly.
“it has never synced with the app”
Order never arrived and company provided inadequate shipping responses.
“No follow up / follow through”
App didn't work and company never responded to support emails.
“I emailed the company three times and never heard back.”
App often records insufficient sleep data due to night awakenings.
“insufficient data collected (less than three hours)”
Go2Sleep 3 frequently fails to sync or display sleep data reliably.
“It just can’t be relied on.”
Device fails to track total sleep despite multiple firmware updates.
“SLEEPON 3 is not a final product.”
Ordered over a month ago and product still not shipped; service unresponsive.
“Product not shipping. No response.”
App features work well but reviewer wants more advanced analysis features.
“the SLEEPON 3 app’s features works well”
Ring is lightweight, comfortable, and convenient for nighttime use.
“light weight and comfortable to wear”
Long-time user appreciates the updated app and improved data presentation.
“I like the updated app version, especially the way sleep data is presented.”
Tracker detects multiple health metrics and now monitors blood sugar.
“it can also monitor blood sugar levels—truly a significant advancement.”
Sleepon3 and app are buggy and often fail to record meaningful data.
“The recording of sleep is often cut short or not recorded at all.”
Mouth guard caused mouth sores, didn't reduce snoring, and refund was denied.
“It did not stop my snoring at all.”
Easy setup and detailed sleep data with effortless charging pad.
“Setup was easy with my iPhone 14.”
App loses connection making the device unusable, and refunds are difficult.
“The app that connects to the device doesn't work and loses connection with the device.”
I recently purchased the Go2sleep sleep tracker from Sleepon, and I must say that it has completely revolutionized my sleeping habits. The device is equipped with advanced features like heart rate monitoring, HRV (Heart Rate Variability) tracking, and blood oxygen level measurement (SpO2), which help me to get a better understanding of my body's response during sleep.
The setup process was effortless and took only a couple of minutes. The instructions provided were easy to understand, and the device connected seamlessly with my smartphone app. One thing that stood out for me was how comfortable I felt wearing the device throughout the night; it did not cause any discomfort or interference in my sleeping patterns.
After using it for almost two weeks now, I have seen vast changes in my quality of sleep as well as getting insights into what might be hindering quality based on SpO2 measurements off 95% which suggests normal breathing compared to 86%-90% which gives insight into the possibility of apnea/hypoxia episodes |HRV>.
Overall, I am extremely impressed with this product! It provides accurate results that are supported by proper research-backed reports from prestigious institutions such as Sleep Foundation HOME SLEEP TEST DEVICE. Thanks to Sleepon's Go2Sleep tracker; users can make informed decisions about their lifestyle choices related to sleeping when trying remedial measures if needed(*No intended medical advice).
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Sleepon offers consumer sleep-monitoring products including wearable rings (Go2Sleep / Sleepon 3), a companion mobile app, and related accessories such as mouth guards. Reviews indicate the company provides firmware and app updates for its devices and sells directly to consumers in multiple markets. People researching Sleepon commonly look for device reliability, app performance, and post-purchase support information.