Reviewers describe major communication problems, including unanswered phone calls and claims of money taken without a refund. One person says their order was delayed but eventually shipped. Most complaints focus on refunds that never happened and a lack of updates.
Examples from available reviews (Oct 2025 – Mar 2026).
Order was delayed but now shipping; telephone communication remains poor.
“The lack of telephone communication is certainly a glaring problem.”
Reviewer reports no communication and lost money without refund.
“No communication, stole my money and cannot get a refund, Fraud organization, stay away.”
Service feedback is limited but stands out. One reviewer says an order shipped after a delay. Another reports losing money and still not getting a refund.
Clear comments on value are rare. One reviewer claims money was taken with no reimbursement and calls it fraudulent. No one mentions pricing or affordability.
The customer experience centers on communication breakdowns. Reviewers point to unanswered phone calls and a lack of updates as the main problems. One account ends partly positively once shipping moved forward.
No one comments on product quality. The reviews do not mention condition, effectiveness, or packaging. There is no product-related praise or criticism.
Communication is the main repeated issue. Reviewers describe being unable to reach anyone by phone, receiving no messages, and getting nowhere on refund conversations. One reviewer directly alleges theft of funds and links it to these communication failures.
Overall feedback ranges from an order that was eventually completed to a serious complaint about lost money. The contrast suggests some purchases go through, while others break down around refunds and contact. The few comments available focus heavily on communication.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (2) · Quotes shortened · As of: March 2026
Order was delayed but now shipping; telephone communication remains poor.
“The lack of telephone communication is certainly a glaring problem.”
Reviewer reports no communication and lost money without refund.
“No communication, stole my money and cannot get a refund, Fraud organization, stay away.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
YouDrugstore is an online pharmacy platform listing prescription and over-the-counter medicines. Product pages include dosage information, ingredient lists, and prices. Customers order through the online checkout and choose shipping options at purchase. The site offers support by email and phone, and includes account and order-management tools for buyers.