Clients often describe strong advisory help and hands-on training that supports compliance work. Several reviews mention an easy-to-use compliance toolkit and responsive staff. A small number report serious service breakdowns, and one former employee describes toxic management. Some attendees also say workshops felt rushed and trainer quality varied.
Examples from available reviews (Sep 2022 – Mar 2026).
Company effectively supports customers to achieve Cyber Essentials compliance.
“IT Goverance are an excellent partner to help acheive Cyber Essentials.”
Cybercomply toolkit made policy management easy to navigate.
“it is easy to navigate and generate documents.”
Reviewer alleges company charged renewal but didn't deliver certification.
“they took a payment for auto renewal and we did not receive Cyber Essential Certification.”
Former employee reports toxic management, poor communication, and unrealistic workloads.
“toxic environment, low morale, and unnecessary stress.”
Several clients mention helpful assessors and staff who steered certification work and set up training. One review says payment was taken but certification was not delivered, a stand-out negative incident. A former employee shared internal management concerns that do not appear in the customer-focused comments.
Customers say tailored training and reporting features help with day-to-day compliance administration. Several reviewers rate the services and courses highly and point to professional delivery. One complaint about an auto-renewal charge raises doubts about how the transaction was handled afterward.
Users praise the compliance toolkit for easy navigation and for producing documents and risk assessments. Self-paced courses and admin reporting also come up as convenient for staff. A few attendees felt classroom workshops packed in too much for the time available.
Reviewers often call the course content relevant and thorough, and say instructors made it engaging with examples. Some note gaps: one attendee wanted more everyday examples, and another thought a trainer was subpar. In a subset of sessions, people also flagged pacing and content density.
Several reviews name individual staff and highlight proactive setup help and assessor support. Customers also mention good follow-up and guidance during certification. Communication problems show up in the small set of negative accounts, including the certification-delivery complaint and the former employee’s remarks.
Most customer reviews point to effective training, solid certification support, and practical compliance tools. These positive accounts sit alongside a few sharply negative reports about service delivery and workplace culture. The negative cases are few, but they point to specific operational and HR issues.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Former employee reports toxic management, poor communication, and unrealistic workloads.
“toxic environment, low morale, and unnecessary stress.”
Advisor's guidance helped client pass ISO9001 certification.
“invaluable to ensuring that my client passed their ISO9001 certification.”
Reviewer praised excellent service and highly recommended the company.
“Execllent service”
Trainer Matthew delivered an engaging, practical C-DPO course.
“Matthew was incredibly helpful, experienced, and knowledgeable.”
Cybercomply toolkit made policy management easy to navigate.
“it is easy to navigate and generate documents.”
Reviewer alleges company charged renewal but didn't deliver certification.
“they took a payment for auto renewal and we did not receive Cyber Essential Certification.”
Reviewer expresses that this is best.
“This is best”
Workshop improved risk assessment knowledge but felt rushed and overloaded.
“there was too much content for the time allowed”
Assessor and support team helped make Cyber Essentials Plus certification well managed.
“James the Assessor was very friendly and helpful”
Course comprehensively covered PCI DSS v4.0 and felt highly relevant.
“comprehensive coverage of the latest PCI DSS v4.0”
Company effectively supports customers to achieve Cyber Essentials compliance.
“IT Goverance are an excellent partner to help acheive Cyber Essentials.”
Reviewer prefers this company for purchasing training.
“Great company to purchase training.”
Course was well presented but lacked practical examples and experience-sharing.
“I expected to receive more examples used in day-to-day activity”
Instructor provided engaging, informative insight into 27001:2013 to 2022 changes.
“Very useful insight into changes from 27001:2013 to the new version 27001:2022.”
Team helped secure Cyber Essentials Plus certification easily and simply.
“Great team helped us secure our Cyber Essentials Plus certification”
Course covered essentials and trainer used real-world examples effectively.
“the trainer (Andy) was able to bring the course content to life with real world examples.”
Cyber comply tool enables completing risk assessments effectively.
“Cyber comply is a great tool that allows you to complete risk assessment.”
Course content was good but trainer quality was subpar.
“The content of the course was good but the quality of trainer was subpar.”
User completed self-paced training and praised staff support from Donna.
“A special thanks to Donna for her exceptional support in setting up my access”
GDPR training worked well for staff and provided useful admin reporting.
“The back end admin reporting features are very useful for compliance.”
I recently had the opportunity to work with IT Governance on a project for my company, and I could not have been more pleased with the results. From start to finish, their team was incredibly professional and knowledgeable about all aspects of IT governance, risk management, and compliance.
One thing that really stood out to me was the breadth of resources they offer. Not only did they provide us with books and tools tailored specifically to our needs, but they also offered training sessions and consulting services led by subject matter experts in their respective fields. It was clear that they truly care about helping organizations succeed in today's fast-paced business environment.
Another aspect that impressed me was their attention to detail. They took the time to listen carefully to our concerns and tailor their solutions accordingly. The end result was a comprehensive strategy that addressed all of our unique challenges while still staying true to industry best practices.
Overall, I would highly recommend IT Governance for any organization looking to improve its IT governance framework or stay up-to-date on important compliance regulations. Their expertise is unmatched, and their commitment to excellence is second-to-none. Thank you again for such an outstanding experience!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
IT Governance offers consultancy, training, and tools for information security, data protection, and IT risk management. It runs instructor-led and online courses, provides certification prep, and supplies compliance materials such as policy templates. The company also helps with standards and regulatory requirements, including ISO/IEC frameworks and data protection obligations. Organizations use this support to build risk assessments, governance processes, and internal compliance documentation.