Support responded very slowly and refund requests went unanswered.
“Customer support takes a very long time to respond.”
Several reviewers describe slow or missing support and refund requests that never got resolved. Some users say installing the plugin caused site-breaking errors or integrations that stopped working. Others report dependable WooCommerce tracking and an easy setup across multiple platforms. Overall, reviews split sharply between major technical problems and smooth, successful use.
Examples from available reviews (Feb 2023 – Mar 2026).
Support responded very slowly and refund requests went unanswered.
“Customer support takes a very long time to respond.”
Plugin broke the site on their platform and support never replied to refund requests.
“the plugin broke our entire site with a database error.”
Reviewer finds the plugin a great tool for WooCommerce.
“Great tool for WooCommerce”
Plugin integrated multiple tracking platforms easily and support was helpful.
“They made the whole process simple and straightforward”
Many reviews mention slow replies or no response from support. Several customers say refunds they were promised did not happen. A few people describe helpful support, but most comments focus on delays.
Several reviewers say the refund guarantee was not honored, which hurts the value they felt they received. At least one reviewer rates the plugin highly for WooCommerce tracking, showing strong value for that need. Reviews often return to this contrast between refund frustration and a tool that works well for some.
Some users report major issues after installation, including database errors and sites that stopped working properly. Others describe a quick, simple setup and smooth connections to tracking platforms. The negative installation stories also include mentions of spam or a worse overall experience.
Several reviews say the plugin did not work as advertised or caused integrations to fail. At least two others call it a strong tool for WooCommerce and for connecting multiple tracking platforms. Positive feedback centers on accurate tracking and easy integration.
Multiple reviewers describe support that did not reply and refund requests that went unanswered. A small number mention support that made setup easier. More often, people describe slow or missing replies rather than clear, timely help.
Ratings range from very low, linked to technical breakdowns, to very high, tied to tracking setups that worked well. That gap points to a polarized experience: some installs run cleanly, while others hit blocking problems. Anyone considering it should keep that split in mind.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (8) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Support responded very slowly and refund requests went unanswered.
“Customer support takes a very long time to respond.”
Plugin broke the site on their platform and support never replied to refund requests.
“the plugin broke our entire site with a database error.”
Support is unresponsive and plugins cause spam and poor UX.
“Customer support is not responsive.”
Plugin failed to work with integrations and support ignored refund requests.
“the plugin never worked as promised”
Company impersonated Meta and offered a tracking solution that risks data control.
“Scam company”
Customer service was terrible and the product was worse.
“Terrible customer service.”
Plugin is disorganized and the company did not honor refund guarantees.
“They do not refund your money as promised.”
Reviewer finds the plugin a great tool for WooCommerce.
“Great tool for WooCommerce”
I recently used 'Pixel your site' for tracking data on my website and I have to say, it was a game-changer. With just one WordPress plugin, Meta Pixel (Facebook Pixel) & CAPI, Google Analytics & Ads, Pinterest, Bing, TikTok were all integrated seamlessly into my website.
I was impressed by the ease of installation and setup instructions provided by the team at 'Pixel your site'. They made the whole process simple and straightforward which saved me a lot of time.
One thing that stood out to me was their customer support. I had some questions about how to set up a few specific elements with Google Analytics and their customer service went above and beyond in answering those questions promptly.
Overall, I would highly recommend 'Pixel your site' to any business owners looking for an easy way to track everything in one place. It's cost-effective as well when compared to other tools out there that charge per integration or per tracking code.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
PixelYourSite makes WordPress plugins for tracking pixels and on-site event tracking. It connects with platforms like Meta/Facebook Pixel, Google Analytics/GA4, and Google Tag Manager. The plugin is set up inside the WordPress admin and includes options for WooCommerce event mapping and e-commerce conversions. PixelYourSite offers both free and paid licenses, plus settings for custom scripts and data-layer mapping.