Reviews of AUXITO show a clear split between users reporting prompt service, quick delivery and satisfactory replacements, and others reporting product failures and unhelpful or unreachable support. Multiple reviewers praise brightness and easy installation, and several note successful warranty replacements or order fixes. However, a number of customers report flicker, beam loss, or failures around the end of warranty and difficulties getting consistent support. If you consider AUXITO, verify fitment for your vehicle, check the seller’s published warranty and return process, and keep documentation of communications in case replacement or refund is needed.
Examples from available reviews (Dec 2021 – Feb 2026).
Company promptly replaced a failed bulb under warranty.
“they replied quickly and remedied the problem by sending me a new replacement.”
Headlights failed shortly after warranty, showing poor long-term quality.
“right after 2 yr warranty expired”
Multiple communication failures and poor customer support responses.
“the customer service phone listed on the Auxito website has been disconnected for months”
Company corrected my order and allowed me to keep the original.
“Auxito allowed me to keep, allowing me to use it for another car I have.”
Mixed reports: many customers describe helpful, prompt issue resolution, while others report unresponsive or unavailable support channels.
Some buyers cite good prices and discounts; others feel product failures near warranty end reduce perceived value.
Ordering and guidance praised by some users, but parts-finder errors, unavailable chat, and incorrect fit suggestions were reported.
Product performance varies: several customers report bright, effective bulbs, while others report flicker, beam loss, or premature failures.
Communication feedback is split: quick email replies and solutions appear alongside reports of ignored messages and inconsistent replies.
Overall impressions are mixed: many purchasers report fast delivery and satisfactory resolutions, while a sizable group reports failures and poor aftercare.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (26) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Company ignored email inquiries and provided poor delivery support.
“They basically ignore my emails asking for proof of delivery.”
Reviewer strongly advises against purchasing from this company.
“These people suck. Don't buy from here.”
Company sent wrong bulbs and refused a full refund for their mistake.
“Sent LED bulbs that did not fit”
Walmart customer service replaced failed headlight promptly and courteously.
“was sent brand new H4/9003 LED headlights.”
LED lamps failed within months and warranty claim received no response.
“the warranty is useless”
They shipped the wrong bulb and refused a full refund after issues.
“They sent a motorcycle bulb.”
Headlights failed shortly after warranty, showing poor long-term quality.
“right after 2 yr warranty expired”
Company ignored emails and didn't answer product installation question.
“They are a bunch of disrespectful and unprofessional people”
Bulbs didn't fit and customer service refused return label.
“NONE of the bulbs fit inside the housing”
Indicator LEDs began hyper-flashing after a year and failed in heat.
“they started hyper-flashing after the first year.”
Company published only positive reviews and refused to post negative.
“Auxito only published the 2 positive reviews and refused to publish the negative review for the set of LED lights that were defective.”
Customer service resolved issues and bulbs were good quality.
“customer service was so helpful resolving issues”
LED bulb greatly improved nighttime visibility on classic motorcycle.
“the difference was exceptional.”
Company didn't respond and phone number was bogus.
“No response to messages”
Driver-side bulb failed and company blamed incompatibility instead of helping.
“you need a canbus decoder”
Company handled my exchange quickly and had great support.
“was very quick and responded to my emails quickly!”
LED units flickered and diodes failed, and support dismissed problems.
“H7 low beam led units flicker constantly”
Fog lights were easy to install and shipped quickly.
“They are easy to install parts ans are hassle free”
Product worked well and was inexpensive.
“worked great for a great price.”
Company corrected my order and allowed me to keep the original.
“Auxito allowed me to keep, allowing me to use it for another car I have.”
Company promptly replaced a failed bulb under warranty.
“they replied quickly and remedied the problem by sending me a new replacement.”
Good bulbs and support provided a workable solution for fit issues.
“If I need more LED bulbs, I will definitely order ones from Auxito again.”
Company provides assistance and sells very bright lights.
“they will take care of you and get you all set up!”
Auxito representatives exceeded expectations with excellent customer service.
“Auxito Reps exceeded my expectations in their dealings with me”
Ordering and email communication were easy and helpful.
“The ease of ordering online and the email communication with customer service was great.”
Multiple communication failures and poor customer support responses.
“the customer service phone listed on the Auxito website has been disconnected for months”
This is by far the best auto parts store with which I've ever dealt.
Not one of those people who just want to talk and talk and never does anything is put under any kind of pressure.
Dominic, the customer service representative, is straightforward.
He knows what he's talking about, and he's willing to explain the advantages of whatever you're considering purchasing.
I recently got an H 1 LED Bulb Headlight with a 400 percent Brighter rating.
I never imagined that I would be able to replace the headlights on my car for less than $50 without having to go through insurance and obtain many estimates.
Anyone looking for car parts should definitely check out this website.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
AUXITO is an automotive lighting brand focused on aftermarket LED bulbs for headlights, fog lights, and indicators. The brand is commonly sold through its own website and major online marketplaces and is known among DIY car and motorcycle owners for retrofit LED replacements and accessory bulbs. Consumers researching AUXITO typically look for product fitment guides, warranty coverage, and customer-support responsiveness when comparing LED options.