AUXITO
Experiences & Reviews
AUXITO is an automotive lighting brand focused on aftermarket LED bulbs for headlights, fog lights, and indicators. The brand is commonly sold through its own website and major online marketplaces and is known among DIY car and motorcycle owners for retrofit LED replacements and accessory bulbs. Consumers researching AUXITO typically look for product fitment guides, warranty coverage, and customer-support responsiveness when comparing LED options.
Overview & Key Metrics
Our Analysis
Service quality
Mixed reports: many customers describe helpful, prompt issue resolution, while others report unresponsive or unavailable support channels.
Value for money
Some buyers cite good prices and discounts; others feel product failures near warranty end reduce perceived value.
User experience
Ordering and guidance praised by some users, but parts-finder errors, unavailable chat, and incorrect fit suggestions were reported.
Product quality
Product performance varies: several customers report bright, effective bulbs, while others report flicker, beam loss, or premature failures.
Communication
Communication feedback is split: quick email replies and solutions appear alongside reports of ignored messages and inconsistent replies.
Overall experience
Overall impressions are mixed: many purchasers report fast delivery and satisfactory resolutions, while a sizable group reports failures and poor aftercare.
Our Independent Methodology
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Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
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Zero company influence. No payments, no bias โ just real customer voices.
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Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (December 2021 โ October 2025).
Great product backed by a greater Warranty
"I purchased the 2023 Upgraded AUXITO H7 LED Bulb 400% Brighter 6500K White on Nov 2023 but unfortunately, one of the headlights went out. I emailed AU..."
Junk just after the 2 yr warranty
"Put these headlights in my mustang and my wife's car and was amazed at how much they improved light over stock lights.. they claim at the beginning of..."
Grossly unacceptable customer service
"1) the customer service phone listed on the Auxito website has been disconnected for months 2) the online chat listed on the their website is not avai..."
I ordered the wrong model of LED lightsโฆ
"I ordered the wrong model of LED lights for my truck. I contacted Auxito and they fixed my order. Not knowing whether I needed to return the original..."
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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All Customer Reviews
Sources: Trustpilot (20) ยท Collected.reviews (1) ยท Quotes shortened ยท As of: October 2025
Junk just after the 2 yr warranty
Put these headlights in my mustang and my wife's car and was amazed at how much they improved light over stock lights.. they claim at the beginning of...
They are a bunch of disrespectful andโฆ
They are a bunch of disrespectful and unprofessional people who will not answer my question regarding their LEDs. I purchased a set and I had a questi...
JUNK product and EVEN WORSE Customerโฆ
JUNK product and EVEN WORSE Customer Service. NONE of the bulbs fit inside the housing, and their customer...
Auxito T20 amber indicator LEDs
I bought a set of 4 Auxito T20 7440 amber "anti hyperflash" indicator LED bulbs off ebay Australia a while ago (from a store called autolamp-auxito) t...
Auxito Dishonest Reviews Scam
I purchased 3 different sets of Auxito LED Lights. I gave 2 positive reviews and 1 negative review for these lights. Auxito only published the 2 posit...
Overall great experience with AUXITO โฆ
Overall great experience with AUXITO ran into a few issues and customer se...
H4 9003 LED motorcycle bulb.
H4 9003 LED motorcycle bulb. This item was delivered very quickly and at a discounted price. I fitted it to my classic 1973 Yamaha RD200, with some mo...
No response to messages
No response to messages, lis...
Auxito does not stand by their product
Auxito does not stand by their product. I purchased a full set high and low beam led lights for my truck. The driver side went out after a few hours....
The products itself are very amazing
The products itself are very amazing , I accidentally ordered the wrong bulbs and were kind enough to accept my exch...
Avoid with all costs
Avoid with all costs. Right from the beginning H7 low beam led units flicker constantly so that the brightness and light area changes every 30sec. Als...
They are easy to install parts ans are hassle free
I recently purchased fog lights and they worked very well and the...
Headlights for 2015 Buick Regal
Got a product that worked...
I ordered the wrong model of LED lightsโฆ
I ordered the wrong model of LED lights for my truck. I contacted Auxito and they fixed my order. Not knowing whether I needed to return the original...
Great product backed by a greater Warranty
I purchased the 2023 Upgraded AUXITO H7 LED Bulb 400% Brighter 6500K White on Nov 2023 but unfortunately, one of the headlights went out. I emailed AU...
Just placed my 3th order on Auxito.com
Just placed my 3th order on Auxito.com! They have really good and bright LED bulbs to replace your halogen bulbs with, I'm very impressed. Unfortunate...
Great company they will take care ofโฆ
Great company they will take care of you and get you all set up...
Excellence!!
Well, for me, Communication, Customer Service and Helpfulness mark very high in every area of my life. Auxito Reps exceeded my expectati...
Shocked, I received my order in 3 days
The ease of ordering online and the email communication with customer service was great. For those of you who can't figure out what bulb to order, che...
Grossly unacceptable customer service
1) the customer service phone listed on the Auxito website has been disconnected for months 2) the online chat listed on the their website is not avai...
Conclusion
Reviews of AUXITO show a clear split between users reporting prompt service, quick delivery and satisfactory replacements, and others reporting product failures and unhelpful or unreachable support. Multiple reviewers praise brightness and easy installation, and several note successful warranty replacements or order fixes. However, a number of customers report flicker, beam loss, or failures around the end of warranty and difficulties getting consistent support. If you consider AUXITO, verify fitment for your vehicle, check the sellerโs published warranty and return process, and keep documentation of communications in case replacement or refund is needed.