Customer feedback is sharply split. Many praise bright, budget-friendly LED bulbs and fast fixes when problems arise. Others report receiving the wrong parts, bulbs that don’t fit, and lights that fail within months. Several also mention emails going unanswered and issues with how reviews are published.
Examples from available reviews (Dec 2021 – Mar 2026).
Company ignored email inquiries and provided poor delivery support.
“They basically ignore my emails asking for proof of delivery.”
LED units flickered and diodes failed, and support dismissed problems.
“H7 low beam led units flicker constantly”
Customer service resolved issues and bulbs were good quality.
“customer service was so helpful resolving issues”
Product worked well and was inexpensive.
“worked great for a great price.”
Many reviewers report incorrect orders and say the company wouldn’t issue full refunds. When support did respond, several customers received exchanges or replacement shipments. Accounts vary widely on how smoothly warranty claims are handled.
Several positive reviews point to the low price and better night visibility as strong value. Others describe short lifespans or parts failing, which cuts into the value. Whether it feels like a good deal often comes down to if the bulb lasts past the first few months.
Some users describe easy plug-and-play installation and fast delivery. Others say the bulbs didn’t fit their housings or needed extra decoders to work properly. Fit and vehicle-specific compatibility drive many of the reported issues.
A large share of negative reviews mention flickering, diode failures, heat-related breakdowns, and units failing soon after the warranty ends. Several reviewers also praise strong brightness and better visibility when the lights work as intended. The biggest quality concern is long-term reliability.
Multiple reviewers say emails went unanswered, phone numbers were disconnected, and negative reviews weren’t allowed to post. Others describe helpful, responsive service and clear email replies. Communication runs from very responsive to completely silent depending on the case.
Some reviewers recommend the bulbs for brightness and price, while others warn against buying because of durability problems and service issues. Positive experiences often involve quick solutions and straightforward installs. Negative ones focus on wrong parts, weak follow-up, and early failures.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (26) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Company ignored email inquiries and provided poor delivery support.
“They basically ignore my emails asking for proof of delivery.”
Reviewer strongly advises against purchasing from this company.
“These people suck. Don't buy from here.”
Company sent wrong bulbs and refused a full refund for their mistake.
“Sent LED bulbs that did not fit”
Walmart customer service replaced failed headlight promptly and courteously.
“was sent brand new H4/9003 LED headlights.”
LED lamps failed within months and warranty claim received no response.
“the warranty is useless”
They shipped the wrong bulb and refused a full refund after issues.
“They sent a motorcycle bulb.”
Headlights failed shortly after warranty, showing poor long-term quality.
“right after 2 yr warranty expired”
Company ignored emails and didn't answer product installation question.
“They are a bunch of disrespectful and unprofessional people”
Bulbs didn't fit and customer service refused return label.
“NONE of the bulbs fit inside the housing”
Indicator LEDs began hyper-flashing after a year and failed in heat.
“they started hyper-flashing after the first year.”
Company published only positive reviews and refused to post negative.
“Auxito only published the 2 positive reviews and refused to publish the negative review for the set of LED lights that were defective.”
Customer service resolved issues and bulbs were good quality.
“customer service was so helpful resolving issues”
LED bulb greatly improved nighttime visibility on classic motorcycle.
“the difference was exceptional.”
Company didn't respond and phone number was bogus.
“No response to messages”
Driver-side bulb failed and company blamed incompatibility instead of helping.
“you need a canbus decoder”
Company handled my exchange quickly and had great support.
“was very quick and responded to my emails quickly!”
LED units flickered and diodes failed, and support dismissed problems.
“H7 low beam led units flicker constantly”
Fog lights were easy to install and shipped quickly.
“They are easy to install parts ans are hassle free”
Product worked well and was inexpensive.
“worked great for a great price.”
Company corrected my order and allowed me to keep the original.
“Auxito allowed me to keep, allowing me to use it for another car I have.”
Company promptly replaced a failed bulb under warranty.
“they replied quickly and remedied the problem by sending me a new replacement.”
Good bulbs and support provided a workable solution for fit issues.
“If I need more LED bulbs, I will definitely order ones from Auxito again.”
Company provides assistance and sells very bright lights.
“they will take care of you and get you all set up!”
Auxito representatives exceeded expectations with excellent customer service.
“Auxito Reps exceeded my expectations in their dealings with me”
Ordering and email communication were easy and helpful.
“The ease of ordering online and the email communication with customer service was great.”
Multiple communication failures and poor customer support responses.
“the customer service phone listed on the Auxito website has been disconnected for months”
This is by far the best auto parts store with which I've ever dealt.
Not one of those people who just want to talk and talk and never does anything is put under any kind of pressure.
Dominic, the customer service representative, is straightforward.
He knows what he's talking about, and he's willing to explain the advantages of whatever you're considering purchasing.
I recently got an H 1 LED Bulb Headlight with a 400 percent Brighter rating.
I never imagined that I would be able to replace the headlights on my car for less than $50 without having to go through insurance and obtain many estimates.
Anyone looking for car parts should definitely check out this website.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
AUXITO makes and sells LED lighting for cars. Its lineup includes replacement headlight and fog-light bulbs, along with related LED modules. Product pages list technical specs and fitment details to help shoppers choose. Buyers can purchase through the company’s online stores and retail partners.