ServiceTitan (1 reviews)

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Reviews, complaints and customer experiences
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Overall
7.6

ServiceTitan

The services contractors have a lot of work to do and their time is valuable. They need to be able to complete tasks for clients quickly, properly, and efficiently to maximize the value offered to clients yet to optimize their profits, too. What can services contractors, both home and commercial, do to optimize their workflow and their customer services? There are a number of systems and methods, but one that you might have come across is called ServiceTitans and you’re looking for answers on the questions you have. Is this system able to help free up more time to spend on more call-outs? Can it help with sales of products? How does its scheduling function work? What are the number of devices and accounts that one company can use? By reading customer reviews shared on Collected.Reviews made by real-world people, other would-be customers will be able to gain insight into the systems, processes, and products to enable them to make better buying decisions.

About ServiceTitans:
ServiceTitan is a software company that focuses on creating mobile, cloud-based field management tools for home and commercial services contractors. The system offers features for dispatching, scheduling, marketing, sales, reporting, and calllogging. ServiceTitan specializes in plumbing, HVAC, electrical and homeservices businesses. ServiceTitans was founded in 2008 by Ara Madessian and Vahe Kuzoyan. This company’s headquarters are located in Glendale, California, United States, and it operates offices in Atlanta, Georgia, United States, and Yerevan, Armenia.

Products and Services of ServiceTitans:
The ServiceTitans software is available as mobile app and a desktop service. Services contracts, both one-man companies and large scale contractors, can make use of this system. The company’s website is divided into sections so that customers can more easily learn about the different aspects of the ServiceTitans software. The sections are Grow Revenue (includes aspects such as call booking, marketing, contract, local services ads, and more), Streamline Operations (such as dispatching, scheduling, payroll, and timesheets), Real-Time Insights (those are reporting, QuickBooks, Inacct, and Job Costing), and Impress Customers (mobile, customer experiences, payments, financing, and property data). The app and software has specific industry-related tools, and these are designed for HVAC, plumbing, electrician, garage door, chimney sweep, water treatment, pool service, landscape, and pest control.

Compliments, Complaints and Tips of ServiceTitans:
Have you bought and used the ServiceTitans software for your business? What do you think of their packages? Did you need assistance in setting up the system and installing it across your devices and team? Were there any problems encountered and if so, how did ServiceTitans help to resolve it for you and your company? What do you think of their customer services? Would you recommend this company to friends and family members? Please consider writing a customer review detailing your experiences and feedback about this company and its products and services. Your insights, both positive and negative, will help other would-be customers to know exactly what to expect with this company and its products to be able to make better-informed decisions.

Reviews, complaints and customer experiences

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ServiceTitan - All reviews
  • Charles A.
    17-11-2021

    ServiceTitan Software

    ServiceTitan has been a game-changer in our company. As an owner of a construction plumbing company, I must say ServiceTitan is the best online software that has become a defining part of my business. Not just for the product, but also the support and continual improvement they provide for their product is exceptional. They're accommodating and responsive. Questions answered quickly and problems dealt with in a timely manner! The software is fantastic, and every time I turn around, there's a new feature that makes it even better. Definitely worth looking into if you are unhappy or happy with your current software. Keep up the good work. I look forward to future improvements.

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    Overall
    7.5
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