Based on the available review, Akari Lanterns products arrived well packaged, included all components, and were easy to install for a non-expert. The same review flagged customer service responsiveness as an area for improvement, so prospective buyers may want to verify return and support policies before purchasing. For shoppers seeking a quick aesthetic update, the fixtures appear suitable for DIY installation. Because only limited review data are available, consult multiple reviews and ask sellers about lead times and after-sales support to form a fuller picture.
Examples from available reviews (Nov 2021 – Feb 2026).
Product was well packaged and easy to install but customer service lacked.
“The installation process was fairly simple”
Delivery and fulfillment were described positively in the review: on-time arrival and complete, well-packaged shipment.
No explicit comments on price or perceived value were provided in the available review.
Installation and instructions were reported as straightforward and suitable for users with limited DIY experience.
The product arrived well packaged and complete; the reviewer was satisfied with the final appearance and functionality.
Customer service / communication was criticized; the reviewer noted issues when inquiring about the ordering process.
Overall impression was positive despite some customer service shortcomings; the reviewer recommended the lights for easy updates.
For each review, the core experience based on original source reviews.
Sources: bbb.org (2) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Fixture lacked promised certifications and many fragile glass pieces arrived broken.
“Also 25 pieces were broken because they packed the glass in sets of two.”
Positive buying experience with unique lighting and furnishing products.
“A good seller with unique lighting and furnishing products.”
My experience with Akari Lanterns was mixed, to say the least. I ordered a pendant light and was initially pleased with the delivery. The product was well packaged and everything was included in the box, to my surprise. The installation process was fairly simple and the instructions available were easy to follow for someone with little knowledge in this area. The only reason I won't give them a 10/10 is that the customer service was somewhat when I made inquiries on the ordering process. Other than that, I was very satisfied with the end result. I hope they will improve their customer service as most of the reviews were positive, so only time will tell.
In closing, I would recommend Akari lights to those with little DIY skills and looking for a quick modernizing option to spruce up their home or office.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Akari Lanterns offers decorative lantern-style and pendant lighting aimed at residential and light-commercial settings. Shoppers looking for fixtures from Akari Lanterns commonly research delivery, installation ease, packaging quality, and customer support when evaluating purchases. Independent reviews can help assess real-world installation experience, product completeness, and responsiveness of after-sales service.