Skip to content
We Collect & Analyze Reviews

Backdrop
Experiences & Reviews

Backdrop is a retailer of decorative and home-decor products, typically selling items for interiors, events, and set styling through online and direct channels. This summary focuses on customer feedback areas such as delivery, product quality, communication, and overall buying experience to help shoppers researching Backdrop.

Overview & Key Metrics

Reviews Analyzed 1
Positive Sentiment 100%
Latest Review 1403d
Overall Rating
4.3

Our Analysis

๐ŸŽฏ

Service quality

Customer reported an initial lack of tracking information but a representative intervened and provided updates, resolving the delivery concern.

Share of mentions
25%
Mixed
๐Ÿ’ฐ

Value for money

The review does not mention pricing, discounts, or whether the purchase represented good value for money.

Share of mentions
0%
Mixed
โšก

User experience

No details were given about the website, checkout process, or app usability in the available review.

Share of mentions
0%
Mixed
๐Ÿ”ง

Product quality

Reviewer described artificial grass and other purchased items as high-quality and expressed satisfaction with the products.

Share of mentions
25%
Mixed
๐Ÿ“ž

Communication

Customer initially lacked tracking updates but received proactive email contact from a company representative who kept them informed.

Share of mentions
25%
Mixed
โญ

Overall experience

After communication resolved delivery concerns, the reviewer had a positive overall experience and stated they would recommend Backdrop.

Share of mentions
25%
Mixed

Our Independent Methodology

How we analyze customer reviews without bias

Data Collection

We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

100% Independent

Zero company influence. No payments, no bias โ€” just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

Filter by Rating

Filter by Source

Showing all 1 reviews

All Customer Reviews

Sources: Collected.reviews (1) ยท Quotes shortened ยท As of: October 2025

D
Darrel,John and Sam
Collected.reviews Dec 14, 2021

Artificial Grass

My colleagues and I went out and bought artificial grass and a few other things, and we were all very excited about it.

We were given a delivery time range, but we were a little concerned because there were no indications that the package was being traced.

In the event that we did not receive any updates on the tracking number, we decided to send an email to see if everything was proceeding as intended.

It wasn't too much of a problem because one of their representatives got in touch with us and kept us informed via email throughout the process.

As a result, there were no issues or hassles, and I am confident in recommending them to anyone searching for high-quality home decor goods.

Share Your Experience

Help other customers by sharing your experience with Backdrop. Your review will be collected and included in our ongoing analysis.

Click to rate

Conclusion

The single available review describes a largely positive purchase: artificial grass and other items were called high-quality, and the reviewer felt confident recommending Backdrop. The main issue noted was a lack of visible tracking information at first; that was resolved when a company representative contacted the buyer and provided email updates. This suggests Backdrop can respond effectively when delivery updates are missing. There is no information here about pricing, returns, or website/app usability, so shoppers should look for additional reviews on those topics before deciding.